Remote Infrastructure Managed Service Analyst Jobs
Remote infrastructure managed service analyst jobs are actively posted by distributed teams and remote-first firms across technology services, healthcare IT, and financial services. Employers hiring remotely right now include Five9, GAMMA, and Honor. Scan the live roles below and apply to whichever ones fit.
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Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
About Us
Honor exists to expand the world's capacity to care.
We're combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded "Unicorn" valued at over $1B, Honor leads the world's largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that's revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Team & Role:
We are looking for a seasoned platform engineer with experience in designing, implementing, and maintaining scalable distributed systems & infrastructure. The platform engineering team builds and manages the infrastructure & core services that powers Honor's Care Platform. Our charter is focused on providing foundational building blocks to enable the entire engineering organization to deliver reliably and efficiently. We also own build and deployment pipelines of our services, maintenance of various environments and their supporting infrastructure and serve as consultants to build the right abstractions for patterns of problems. This is a highly technical, hands-on role that requires a wide and deep experience in managing applications and infrastructure across cloud services. It requires deep practical knowledge of cloud platforms, advanced software design patterns & architecture, operations and automation, and containerization technologies like Kubernetes. The ideal candidate is driven by providing business value, is comfortable working with systems at varying levels of maturity, and appreciates making nuanced tradeoffs. You will be joining a small team of highly-skilled, enthusiastic, and passionate engineers with an opportunity to create an outsized impact in contributing to the future evolution of Honor's Care Platform.
What are we looking for in a candidate:
- You thrive in a foundational role supporting diverse, cross-functional teams as your customers, possess exceptional problem solving and analytical skills.
- At least 6 years of professional experience in a platform engineering team within a product-centric company.
- 5+ years' in designing and implementing foundational patterns and libraries for Python applications, across a range of technologies from API services to event processing
- 3+ years' experience with Infrastructure as Code (IaC) tools such as CDK (preferred), Terraform and Ansible.
- 3+ years' experience working alongside a production system running on Kubernetes
- 3+ years of professional experience in cloud engineering, preferably with AWS
- 3+ years' experience in developing and maintaining robust CI/CD pipelines using tools such as Jenkins, ArgoCD.
- Proficiency in scripting and automation (e.g., Bash, Python, Go) and software engineering concepts.
- Experience with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building new.
- Experience with networking security and secret-management tools (e.g. Vault, AWS SSM).
- Have experience automating the lifecycle management of code from development through production, including code promotion and configuration management.
- Proficient in instrumenting observability through tools such as CloudWatch and DataDog to monitor and optimize application performance across multiple environments.
- Have passion for delivering turn-key developer experience for local development
- Keen interest in developing talent through mentorship
- Strong written and verbal communication, tailored to a variety of audiences
- A strategic thinker with a product-first approach and customer obsession.
Some, or all, of these are true:
- You have experience working with an RPC architecture
- You work at or have worked at a technology startup and familiar with the challenges of evolving platform maturity
- You have first hand experience navigating multiple distributed architecture patterns
- Knowledge of infrastructure security review and compliance frameworks.
Perks & benefits:
- Remote-first work model lets you work from anywhere in the U.S. and occasionally pop into a satellite office
- Competitive salary
- Equity in the company
- Comprehensive medical, mental health, dental, vision, and life insurance
- Employer-matched 401(k)
- Flexible PTO (manager approval)
- Diverse environment, with women making up more than half of the company and half of the management team
- Monthly stipend to offset home office expenses
We acknowledge that applying for a new job can be intimidating, and we want to encourage any applicant who may be qualified for the position to apply.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
What's next?
Honor is remote-friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA, and Austin, TX hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.
We value people! These four people-centric values guide the ways we work and the decisions we make every day.
This role doesn't sound quite right? Send this application to a friend who may be a fit and check out our other available roles!
#LI-Remote
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
About Us
Honor exists to expand the world's capacity to care.
We're combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.
Founded in 2014, and now a Series E funded "Unicorn" valued at over $1B, Honor leads the world's largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that's revolutionizing how society cares for older adults, their families, and Care Professionals.
The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.
Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!
About the Team & Role:
We are looking for a seasoned platform engineer with experience in designing, implementing, and maintaining scalable distributed systems & infrastructure. The platform engineering team builds and manages the infrastructure & core services that powers Honor's Care Platform. Our charter is focused on providing foundational building blocks to enable the entire engineering organization to deliver reliably and efficiently. We also own build and deployment pipelines of our services, maintenance of various environments and their supporting infrastructure and serve as consultants to build the right abstractions for patterns of problems. This is a highly technical, hands-on role that requires a wide and deep experience in managing applications and infrastructure across cloud services. It requires deep practical knowledge of cloud platforms, advanced software design patterns & architecture, operations and automation, and containerization technologies like Kubernetes. The ideal candidate is driven by providing business value, is comfortable working with systems at varying levels of maturity, and appreciates making nuanced tradeoffs. You will be joining a small team of highly-skilled, enthusiastic, and passionate engineers with an opportunity to create an outsized impact in contributing to the future evolution of Honor's Care Platform.
What are we looking for in a candidate:
- You thrive in a foundational role supporting diverse, cross-functional teams as your customers, possess exceptional problem solving and analytical skills.
- At least 6 years of professional experience in a platform engineering team within a product-centric company.
- 5+ years' in designing and implementing foundational patterns and libraries for Python applications, across a range of technologies from API services to event processing
- 3+ years' experience with Infrastructure as Code (IaC) tools such as CDK (preferred), Terraform and Ansible.
- 3+ years' experience working alongside a production system running on Kubernetes
- 3+ years of professional experience in cloud engineering, preferably with AWS
- 3+ years' experience in developing and maintaining robust CI/CD pipelines using tools such as Jenkins, ArgoCD.
- Proficiency in scripting and automation (e.g., Bash, Python, Go) and software engineering concepts.
- Experience with Helm including but not limited to managing helm charts as well as creating custom charts from existing ones or building new.
- Experience with networking security and secret-management tools (e.g. Vault, AWS SSM).
- Have experience automating the lifecycle management of code from development through production, including code promotion and configuration management.
- Proficient in instrumenting observability through tools such as CloudWatch and DataDog to monitor and optimize application performance across multiple environments.
- Have passion for delivering turn-key developer experience for local development
- Keen interest in developing talent through mentorship
- Strong written and verbal communication, tailored to a variety of audiences
- A strategic thinker with a product-first approach and customer obsession.
Some, or all, of these are true:
- You have experience working with an RPC architecture
- You work at or have worked at a technology startup and familiar with the challenges of evolving platform maturity
- You have first hand experience navigating multiple distributed architecture patterns
- Knowledge of infrastructure security review and compliance frameworks.
Perks & benefits:
- Remote-first work model lets you work from anywhere in the U.S. and occasionally pop into a satellite office
- Competitive salary
- Equity in the company
- Comprehensive medical, mental health, dental, vision, and life insurance
- Employer-matched 401(k)
- Flexible PTO (manager approval)
- Diverse environment, with women making up more than half of the company and half of the management team
- Monthly stipend to offset home office expenses
We acknowledge that applying for a new job can be intimidating, and we want to encourage any applicant who may be qualified for the position to apply.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
What's next?
Honor is remote-friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA, and Austin, TX hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.
We value people! These four people-centric values guide the ways we work and the decisions we make every day.
This role doesn't sound quite right? Send this application to a friend who may be a fit and check out our other available roles!
#LI-Remote
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
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Find JobsRemote Infrastructure Managed Service Analyst Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote infrastructure managed service analyst jobs.
- Experience with ITIL frameworks and service management best practices
- Proficiency in monitoring, alerting, and remote management tools
- Strong knowledge of network infrastructure, servers, and cloud environments
- Ability to manage and resolve incidents within defined SLA windows
- ITIL Foundation certification or equivalent service management credential
- Experience creating and maintaining technical documentation and runbooks
Tips for Your Remote Infrastructure Managed Service Analyst Job Search
Apply early to remote roles that fit
Migrate Mate lists remote infrastructure managed service analyst openings from across the U.S. in one place. Check it regularly and apply to roles that match your stack and experience level as soon as they post, since remote openings close fast when the applicant pool is national.
Document your remote infrastructure work concretely
Remote hiring managers can't see you work, so your resume and cover letter need to show outcomes. Quantify incidents resolved, uptime maintained, or ticket volume handled. Name the remote monitoring and management tools you've used, such as ConnectWise, NinjaRMM, or SolarWinds, so reviewers can confirm fit immediately.
Prove async communication skills upfront
Remote infrastructure teams depend on written handoffs, documented runbooks, and clear escalation notes. Include a link to a sample runbook, a GitHub repo with infrastructure documentation, or a Confluence page you've maintained. Showing written communication skill before the interview signals you'll function independently from day one.
Prepare for remote technical screening formats
Remote infrastructure managed service analyst interviews often include asynchronous technical assessments, scenario-based troubleshooting questions over video, or take-home incident simulations. Practice walking through a network outage or server failure diagnosis out loud on video so you can communicate your reasoning clearly without whiteboard tools.
Remote Infrastructure Managed Service Analyst Jobs: Frequently Asked Questions
How do I get a remote infrastructure managed service analyst job?
Target remote-first managed service providers, cloud-focused consultancies, and distributed enterprise IT teams, since those organizations are most likely to hire infrastructure managed service analysts without requiring on-site presence. Remote employers screen heavily for async written communication, self-directed troubleshooting, and hands-on experience with remote monitoring and management platforms, ticketing systems, and documentation tools. A home lab, a relevant certification such as CompTIA Network+, Microsoft Azure Fundamentals, or ITIL Foundation, and a portfolio of resolved incidents or change records will give you a concrete edge over candidates who list skills without evidence.
Which companies hire remote infrastructure managed service analysts?
Remote infrastructure managed service analyst roles are posted by Five9, GAMMA, and Honor and others right now, based on current remote listings on Migrate Mate as of November 2026. The employers hiring most consistently in this space are managed service providers, cloud consulting firms, and large enterprises with distributed IT operations that need analysts who can monitor and support infrastructure without being on-site.
Can you get a remote infrastructure managed service analyst job with no experience?
Yes, but remote entry-level infrastructure managed service analyst roles are harder to land because employers expect you to troubleshoot independently from day one without in-person mentorship. Smaller managed service providers and remote-first IT consultancies are your most realistic entry points. Show homelab projects, documented incident simulations, or completed courses in ITIL, networking fundamentals, or cloud platforms to demonstrate you can operate without hand-holding, which is what remote hiring managers need to see before trusting a new hire to work unsupervised.
Do you need a degree for remote infrastructure managed service analyst jobs?
Not always. Remote employers in this role weigh practical skills, certifications, and demonstrated results more heavily than a formal degree, particularly at managed service providers that need analysts who can resolve tickets and maintain SLA targets without delay. Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or ITIL 4 Foundation signal competency to hiring managers. A portfolio of documented infrastructure projects or resolved incidents can substitute for a degree at many remote-first organizations.
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Find roles that match your experience and apply in just a few clicks.
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