Remote Loan Operations Manager Jobs
Remote loan operations manager jobs are open across the U.S. at remote-first lenders, distributed fintech teams, and mortgage servicers that run their operations entirely online. Employers hiring remotely right now include Golden 1 Credit Union, First Bank, and Capital One. See the openings below and apply to the ones that match your experience.
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Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from our Capital One hub location in McLean, VA or Charlotte, NC.
Agency Finance Loan Servicing is a division of the Capital One Commercial Bank, this team supports numerous critical processes and transactions. By cultivating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and customers. One of the most impactful groups in the Loan Servicing team is the Loan Operations Team. The team supports a total loan portfolio of $50BN and provides ongoing support for the life of the loan. The organization focuses on delivering scale and efficiency, mitigating operational risk, providing a smooth customer experience and enabling talented associates to excel.
Responsibilities
- Oversee daily critical loan- and investor-level loan maintenance in the loan servicing system, such as payoffs, defeasances, customer auto-debits, and investor transfers tied to ongoing loan sales and securitizations.
- Perform advanced exception system maintenance while proactively identifying control opportunities to minimize risk.
- Review and approve analysis of system exception reports and related system maintenance with a high degree of accuracy and assist associates with resolving outages.
- Monitor and approve daily Bloomberg index uploads and facilitate changes as required by the GSEs or market conditions.
- Manage payment of post-closing fees to attorneys, investors, and third parties; evaluate documentation to ensure information is complete and required signatures are included.
- Initiate, support, and enhance internal reporting and metrics tracking, including tracking project performance and remediation activity.
- Review and analyze loan documents to ensure accurate loan data and make evidence-based recommendations.
- Collaborate with the loan servicing system vendor regarding system issues, version upgrades, and modifications or enhancements.
- Lead planning, testing, and implementation of new functionality and processes aimed to streamline and/or automate manual tasks.
- Experience with Microsoft Office or Google Suite
- Serve as a subject matter expert for Loan Operations, providing excellent customer service and clearly communicating complex results to teammates, Borrowers, Investor contacts, attorneys, and internal partners.
Work from Home Technology Requirements:
- A secure home office environment that is free from background noise and distractions
-
A reliable private internet connection that is not supplied via cellular data or hotspot
- A private network that is password protected where you have ownership or line of sight to every device on the network
- Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
- Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
- ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
- To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
- Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Living Requirements:
- Candidates must live within approximately 50 miles of one of the hub locations based in 22102 or 28203 and be comfortable coming in person whenever required with no less than 24 hours notice.
Basic Qualifications:
- Bachelor’s Degree or Military Experience
- At least 2 years of Commercial Banking or Loan Operations experience
Preferred Qualifications:
- Bachelors Degree in Finance or Accounting
- 3+ years of experience with McCracken Strategy
- 3+ years of experience with Government Agencies (Fannie Mae, Freddie Mac, and Ginnie Mae)
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
#CommOps
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $88,800 - $101,300 for Sr. Agency Ops Associate
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from our Capital One hub location in McLean, VA or Charlotte, NC.
Agency Finance Loan Servicing is a division of the Capital One Commercial Bank, this team supports numerous critical processes and transactions. By cultivating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and customers. One of the most impactful groups in the Loan Servicing team is the Loan Operations Team. The team supports a total loan portfolio of $50BN and provides ongoing support for the life of the loan. The organization focuses on delivering scale and efficiency, mitigating operational risk, providing a smooth customer experience and enabling talented associates to excel.
Responsibilities
- Oversee daily critical loan- and investor-level loan maintenance in the loan servicing system, such as payoffs, defeasances, customer auto-debits, and investor transfers tied to ongoing loan sales and securitizations.
- Perform advanced exception system maintenance while proactively identifying control opportunities to minimize risk.
- Review and approve analysis of system exception reports and related system maintenance with a high degree of accuracy and assist associates with resolving outages.
- Monitor and approve daily Bloomberg index uploads and facilitate changes as required by the GSEs or market conditions.
- Manage payment of post-closing fees to attorneys, investors, and third parties; evaluate documentation to ensure information is complete and required signatures are included.
- Initiate, support, and enhance internal reporting and metrics tracking, including tracking project performance and remediation activity.
- Review and analyze loan documents to ensure accurate loan data and make evidence-based recommendations.
- Collaborate with the loan servicing system vendor regarding system issues, version upgrades, and modifications or enhancements.
- Lead planning, testing, and implementation of new functionality and processes aimed to streamline and/or automate manual tasks.
- Experience with Microsoft Office or Google Suite
- Serve as a subject matter expert for Loan Operations, providing excellent customer service and clearly communicating complex results to teammates, Borrowers, Investor contacts, attorneys, and internal partners.
Work from Home Technology Requirements:
- A secure home office environment that is free from background noise and distractions
-
A reliable private internet connection that is not supplied via cellular data or hotspot
- A private network that is password protected where you have ownership or line of sight to every device on the network
- Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
- Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
- ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
- To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
- Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Living Requirements:
- Candidates must live within approximately 50 miles of one of the hub locations based in 22102 or 28203 and be comfortable coming in person whenever required with no less than 24 hours notice.
Basic Qualifications:
- Bachelor’s Degree or Military Experience
- At least 2 years of Commercial Banking or Loan Operations experience
Preferred Qualifications:
- Bachelors Degree in Finance or Accounting
- 3+ years of experience with McCracken Strategy
- 3+ years of experience with Government Agencies (Fannie Mae, Freddie Mac, and Ginnie Mae)
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
#CommOps
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $88,800 - $101,300 for Sr. Agency Ops Associate
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
See All 6 Remote Loan Operations Manager Jobs
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Find JobsRemote Loan Operations Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote loan operations manager jobs.
- 3 to 7 years of experience in loan operations, servicing, or credit administration
- Proficiency in loan origination systems such as Encompass, nCino, or Salesforce Financial Services Cloud
- Working knowledge of RESPA, TILA, HMDA, and applicable consumer lending regulations
- Experience managing or leading an operations team, including performance coaching and workflow oversight
- Strong data reconciliation and reporting skills, often in Excel or a core banking platform
- Bachelor's degree in finance, business administration, or a related field preferred by most employers
Tips for Your Remote Loan Operations Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote loan operations manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote postings at distributed lenders fill fast, so getting your application in early matters.
Show your async communication skills upfront
Remote loan operations teams run on written handoffs, Slack threads, and documented processes instead of hallway conversations. Your resume and cover letter should include examples of how you've communicated loan status updates, exception escalations, or compliance issues clearly in writing without real-time back-and-forth.
Prove your loan system proficiency in interviews
Remote employers can't watch you work, so they test for it directly. Be ready to walk through how you use Encompass, Black Knight, or similar loan origination systems to manage pipelines, track conditions, and flag exceptions, because system fluency is the core competency they're evaluating remotely.
Highlight independent pipeline management experience
Remote loan operations managers own their queue without someone looking over their shoulder. When describing past roles, emphasize how you prioritized competing loan files, resolved title or appraisal issues, and kept closings on schedule without daily check-ins from a supervisor.
Remote Loan Operations Manager Jobs: Frequently Asked Questions
How do I get a remote loan operations manager job?
Target remote-first lenders, fintech platforms, and mortgage servicers that run distributed teams, because those employers are built to manage loan operations without an office. Remote hiring managers screen hard for self-direction, clear written communication, and comfort with loan origination systems like Encompass or Salesforce Financial Services Cloud. Candidates who can show they've managed pipelines, resolved exceptions, and coordinated with underwriting teams independently will stand out.
Which companies hire remote loan operations managers?
Remote loan operations manager roles are posted by Golden 1 Credit Union, First Bank, and Capital One and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first fintechs, national mortgage servicers, and distributed consumer lending teams that operate loan pipelines without a central office.
Can you get a remote loan operations manager job with no experience?
Yes, but remote entry-level loan operations roles are harder to land because employers expect you to troubleshoot independently from day one without in-person support. Remote-first fintechs and online consumer lenders are your best entry points. Showing proficiency in loan origination software, completing a relevant certification like CRCM or a mortgage lending course, and demonstrating strong written communication can substitute for direct experience.
Do you need a degree for remote loan operations manager jobs?
Not always. Many remote employers care more about hands-on loan operations experience, knowledge of compliance requirements like RESPA and TRID, and proficiency with loan management systems than a specific degree. A bachelor's in finance, business, or a related field helps with more senior remote roles, but demonstrated results managing loan pipelines and teams often carries equal weight.
See All 6 Remote Loan Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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