Loan Operations Manager Jobs
Loan Operations Manager jobs are open across banking, credit unions, mortgage companies, and fintech, from team lead to senior and director level, with specializations in loan servicing, credit administration, and compliance operations. Find a role that fits below and apply directly.
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What You’ll Do
The Loan Operations Assistant Manager supports the daily operations of the Loan Operations department, including mortgage, consumer, and commercial loan portfolios. This role assists with ensuring accurate, timely, and compliant loan processing, servicing, accounting, and reporting while providing a high level of internal and external customer service. The Assistant Manager serves as a working leader, supporting staff development, monitoring workflow efficiency, assisting with system and process improvements, and partnering with departments across the organization to achieve operational goals.
Responsibilities Include
Assist in supervising, coaching, and developing Loan Operations staff, fostering a culture of accountability, collaboration, and continuous improvement.
Support hiring, onboarding, training, performance management, and employee development activities.
Help establish and monitor workflows, service standards, and departmental procedures to promote operational effectiveness.
Coordinate and review loan servicing functions, including payment processing, payoffs, escrow administration, disbursements, and balancing activities.
Assist with loan boarding and verification processes to ensure accuracy and adherence to established controls and separation of duties.
Help provide guidance for specialized loan processes, including non-accrual loans, charge-offs, and OREO accounts.
Support system updates, testing efforts, and implementation of process and software enhancements.
Assist with identifying opportunities for process improvement and documenting and maintaining operational procedures.
Promote a positive, service-oriented culture aligned with organizational values.
Perform daily operational duties and provide coverage as needed to support departmental objectives.
What You’ll Need to be Successful
Communication – well-developed verbal and written communication skills; listen, get clarification, and respond well to questions
Collaboration – ability to communicate across all divisions of the Bank; work well with other departments and individuals
Quality – demonstrate accuracy and thoroughness in your work; look for ways to improve and promote quality
Coaching – provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Problem solving – identify and resolve problems in a timely manner; gather and analyze information skillfully and develop alternative solutions; work well in group problem solving situations
Innovation – an original thinker who brings creativity to dealing with work problems and opportunities, meeting challenges with resourcefulness
Judgment and discretion – maintain confidentiality of sensitive information; ability to exercise independent judgment in decision making
Compliance – consistently adhere to Bank policies and regulations, reinforce training to ensure that bank employees are aware of UDAAP and do not harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice
Qualifications
Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent combination of education and experience required
Minimum of 8 years of loan operations experience required with at least 3 years being in a supervisory level role required.
Working knowledge of consumer, mortgage, commercial loan products and servicing.
Strong understanding of loan operations procedures, controls, and compliance requirements.
Experience with FIS, LaserPro, OnBase, and Abrigo preferred.
Why You Should Apply
Full-time position with excellent compensation and benefits package
Generous time off programs
Bonus program
Profit-sharing
Discounted stock purchase program
Excellent growth and development opportunities
And much more!
The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.
First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.
The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.
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Who's Hiring



Top Industries Hiring
- Banking & Financial Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in loan operations manager jobs.
- 3 to 7 years of experience in loan operations, servicing, or credit administration
- Proficiency in loan origination systems such as Encompass, nCino, or Salesforce Financial Services Cloud
- Working knowledge of RESPA, TILA, HMDA, and applicable consumer lending regulations
- Experience managing or leading an operations team, including performance coaching and workflow oversight
- Strong data reconciliation and reporting skills, often in Excel or a core banking platform
- Bachelor's degree in finance, business administration, or a related field preferred by most employers
Tips for Your Loan Operations Manager Job Search
Tailor your resume for loan operations
Highlight loan lifecycle experience end to end, from origination through servicing and payoff. Hiring managers scan for specific systems you've used, pipeline volumes you've managed, and error-rate or turnaround improvements you've driven in past roles.
Apply early to roles that fit
Migrate Mate lists loan operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by loan type, not just title
Filter openings by the loan product they focus on, whether commercial, consumer, mortgage, or SBA. Lenders hire separately for each product line, and your experience with that specific loan type carries more weight than a general operations background.
Prepare for a process-audit interview round
Many loan operations panels include a scenario question where you walk through how you'd identify and fix a bottleneck in a closing or servicing workflow. Practice narrating a real example with a clear before-and-after outcome, using metrics wherever you have them.
Certify compliance knowledge before interviews
Employers in mortgage and consumer lending routinely screen for RESPA, TILA, and HMDA fluency at the manager level. If you haven't done formal training, completing a Mortgage Bankers Association or CUNA compliance course strengthens your candidacy before you get to the offer stage.
Negotiate scope, not just base pay
When evaluating an offer, ask about team size, the systems you'll own, and whether the role includes budget authority. Loan operations managers with broader scope and system ownership build faster toward VP-level positions, so the job architecture matters as much as the offer itself.
Loan Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most loan operations managers?
The companies hiring the most loan operations managers right now include Golden 1 Credit Union, Park State Bank, and NBH Bank, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of November 2026. Regional banks, credit unions, and nonbank mortgage servicers consistently post the highest volume of these roles.
How many loan operations manager jobs are remote?
About 61% of loan operations manager openings are fully remote or hybrid as of November 2026, though availability varies by employer type and loan product. Roles focused on SBA lending, consumer loan servicing, and back-office compliance tend to offer the most flexible arrangements, while commercial and construction loan operations roles are more often on-site.
How do you become a loan operations manager?
Start in a loan processor, closer, or servicing specialist role to build end-to-end familiarity with the loan lifecycle. Move into a lead or supervisor position to gain team management experience. Strengthening your compliance knowledge through industry certifications and demonstrating measurable process improvements positions you for a manager-level role at most lenders.
Can you get a loan operations manager role with limited experience?
Breaking in with limited direct experience is possible if you can demonstrate adjacent skills. A background in banking operations, escrow, title, or financial services compliance translates well. Targeting smaller community banks or credit unions, where the operations team is leaner and promotion happens faster, gives you a realistic path to a manager title without years of large-institution experience.
What does the loan operations manager interview process look like?
Most processes run three to four rounds: an initial recruiter screen, a panel with the hiring manager and a senior operations or compliance leader, and a practical scenario round where you walk through how you'd handle a workflow breakdown or regulatory audit. Some employers also include a final conversation with a VP or department head before extending an offer.
Where can I find and apply to loan operations manager jobs?
You can find and apply to loan operations manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing from the page.
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