Remote Residential Concierge Jobs
Remote residential concierge jobs are open across the U.S. in property management, real estate, and hospitality, at companies ranging from boutique remote-first firms to distributed residential service teams. Employers hiring remotely right now include Jambalaya, Wheel, and Associa. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 28+ Remote Residential Concierge jobs
We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About First Advantage
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.
Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.
What You'll Do:
The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.
This is a fully remote position (Work from Home), must be based and authorized to work in the United States.
Support Hours: Some time between 10:30am - 8:00pm ET
Responsibilities:
- Provide ongoing training and support to the Concierge Team on work processes and SOPs.
- Continuously monitor team productivity and quality to ensure client satisfaction.
- Address team inquiries and offer guidance, coaching, and feedback as needed.
- Escalate issues or concerns to the Concierge Operations Manager for resolution.
- Regularly update and refine procedures and protocols to improve efficiency.
- Onboard and integrate new team members, ensuring they understand team processes and expectations.
- Deliver exceptional customer service, ensuring a seamless experience for clients.
- Foster a positive team environment by leading with integrity and setting a strong example.
- Track and manage team performance, ensuring goals and KPIs are consistently met.
What You Will Need to be Successful:
- Associate Degree or equivalent work experience; Bachelor’s Degree preferred
- Proven experience in supervising and motivating a team to achieve performance goals.
- Familiarity with healthcare services and understanding of client needs.
- Experience in customer service or call-center environments is a plus.
- Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
- Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
- Proficient in Microsoft Office Suite, internet searches, and database lookups.
- Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
- Capable of following company and customer-specific directions while working autonomously.
- Energetic, self-motivated, and detail-oriented with a strong work ethic.
- Collaborative team player, comfortable working with diverse teams, both locally and remotely.
- Willingness to work overtime as needed to meet team and client needs.
- Experience providing exceptional client support and service.
- Proficient in reading, writing, and speaking English.
- Punctual and dependable, with a strong commitment to meeting job expectations.
Why Join Us at First Advantage?
At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.
First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.
- Employee Impact Groups
- FA Cares volunteer opportunities
- Mentorship Advantage Program
- SOAR, award-winning manager development program
Additional benefits offered include:
- Ability to work remotely
- Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
- 401k with an employer match and an Employee Stock Purchase Plan (ESPP).
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
- Volunteer Time Off Policy (VTOP) up to 8 hours a year.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
Follow us:
Facebook
Instagram
LinkedIn
X
YouTube
Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About First Advantage
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.
Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.
What You'll Do:
The Assistant Manager Concierge oversees a team of healthcare concierge members, guiding them to become experts in drug and healthcare services. This role involves managing daily operations, including coaching, monitoring productivity, and addressing escalated concerns. The team lead ensures exceptional service to clients by coordinating drug and occupational health programs, supporting candidates, and tracking key performance indicators related to productivity, quality, and team morale. Effective communication with internal and external teams is essential to maintaining a smooth client experience.
This is a fully remote position (Work from Home), must be based and authorized to work in the United States.
Support Hours: Some time between 10:30am - 8:00pm ET
Responsibilities:
- Provide ongoing training and support to the Concierge Team on work processes and SOPs.
- Continuously monitor team productivity and quality to ensure client satisfaction.
- Address team inquiries and offer guidance, coaching, and feedback as needed.
- Escalate issues or concerns to the Concierge Operations Manager for resolution.
- Regularly update and refine procedures and protocols to improve efficiency.
- Onboard and integrate new team members, ensuring they understand team processes and expectations.
- Deliver exceptional customer service, ensuring a seamless experience for clients.
- Foster a positive team environment by leading with integrity and setting a strong example.
- Track and manage team performance, ensuring goals and KPIs are consistently met.
What You Will Need to be Successful:
- Associate Degree or equivalent work experience; Bachelor’s Degree preferred
- Proven experience in supervising and motivating a team to achieve performance goals.
- Familiarity with healthcare services and understanding of client needs.
- Experience in customer service or call-center environments is a plus.
- Comfortable with technology; proficient in navigating operating systems, internet, Excel, and software applications.
- Strong customer-focused mentality with excellent attention to detail to ensure accuracy and quality.
- Proficient in Microsoft Office Suite, internet searches, and database lookups.
- Ability to manage multiple priorities effectively with strong organizational skills and attention to deadlines.
- Capable of following company and customer-specific directions while working autonomously.
- Energetic, self-motivated, and detail-oriented with a strong work ethic.
- Collaborative team player, comfortable working with diverse teams, both locally and remotely.
- Willingness to work overtime as needed to meet team and client needs.
- Experience providing exceptional client support and service.
- Proficient in reading, writing, and speaking English.
- Punctual and dependable, with a strong commitment to meeting job expectations.
Why Join Us at First Advantage?
At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.
First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.
- Employee Impact Groups
- FA Cares volunteer opportunities
- Mentorship Advantage Program
- SOAR, award-winning manager development program
Additional benefits offered include:
- Ability to work remotely
- Medical, Vision, Dental, and supplementary benefit plans, including paid Parental Leave and Bereavement.
- 401k with an employer match and an Employee Stock Purchase Plan (ESPP).
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays.
- Volunteer Time Off Policy (VTOP) up to 8 hours a year.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $50-56K annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
Follow us:
Facebook
Instagram
LinkedIn
X
YouTube
Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
See All 28 Remote Residential Concierge Jobs
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Find JobsRemote Residential Concierge Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote residential concierge jobs.
- Minimum one to two years of concierge, front desk, or hospitality guest services experience
- Strong verbal communication and professional demeanor with high-net-worth or luxury clientele
- Proficiency with property management or visitor management software platforms
- Ability to multitask and prioritize resident requests in a fast-paced lobby environment
- Knowledge of local dining, transportation, entertainment, and lifestyle services
- High school diploma or equivalent required, associate or bachelor's degree preferred by some employers
Tips for Your Remote Residential Concierge Job Search
Demonstrate async communication skills upfront
Remote residential concierge employers need to trust you can handle resident requests clearly in writing without back-and-forth delay. Include examples of written service responses, resident communications, or ticketing notes in your application materials to show that skill directly.
Apply early to remote roles that fit
Migrate Mate lists remote residential concierge openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Applying early matters because distributed teams often move quickly once they find candidates who fit their workflow.
Highlight self-directed coordination in your resume
Remote employers want residential concierges who can prioritize and resolve resident issues without a supervisor nearby. Reframe past experience to show how you managed competing requests, followed up independently, and closed service issues without escalation.
Prepare for a remote-specific interview format
Many remote residential concierge interviews include a written scenario or async video response to test how you handle requests under real conditions. Practice answering resident situations in writing before your interview so your responses are clear, calm, and solution-focused.
Remote Residential Concierge Jobs: Frequently Asked Questions
How do I get a remote residential concierge job?
Target companies with distributed residential teams, such as virtual property management firms, tech-enabled real estate platforms, and remote-first hospitality operators. Remote employers screen for strong written communication, self-directed work habits, and comfort managing resident requests without in-person backup. Candidates who can show experience with ticketing systems, async communication tools, and clear documentation stand out from applicants with only on-site backgrounds.
Which companies hire remote residential concierges?
Employers currently hiring remote residential concierges include Jambalaya, Wheel, and Associa, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first property technology firms, distributed real estate services companies, and virtual hospitality operators that deliver residential concierge services without an on-site presence.
Can you get a remote residential concierge job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle resident requests independently from day one with minimal supervision. Smaller prop-tech startups and virtual property management companies are most likely to consider entry-level candidates. Showing proficiency with communication platforms, a customer service background in any remote or phone-based role, and clear written samples can open the door.
Do you need a degree for remote residential concierge jobs?
Not always. Remote employers in this role weigh practical skills heavily, including conflict resolution, written communication, and experience coordinating service requests. A history of managing resident or client relationships in any remote or virtual setting often carries more weight than a diploma. Certifications in property management or hospitality can reinforce your application without requiring a four-year degree.
See All 28 Remote Residential Concierge Jobs
Find roles that match your experience and apply in just a few clicks.
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