Residential Concierge Jobs
Residential Concierge jobs are open across luxury residential, hospitality, and property management, at every level from entry-level to senior and head concierge, with specializations in guest services, lifestyle management, and front desk operations. Find a role that fits below and apply directly.
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Bushburg is seeking a polished, customer-focused Luxury Residential Concierge to join our team at a newly developed residential property in Brooklyn. This is a Local 621 union position. The ideal candidate will provide exceptional hospitality and personalized service to residents and guests while helping maintain a welcoming, secure, and professionally managed lobby environment.
Responsibilities
- Greet residents, guests, and vendors in a warm and professional manner.
- Monitor lobby activity and manage building access to ensure resident safety.
- Assist residents with packages, deliveries, and general service requests.
- Answer phone calls and provide building information or directions as needed.
- Coordinate maintenance requests and communicate with the maintenance team.
- Maintain a clean, organized lobby and concierge desk area.
- Log visitors and contractors and monitor security cameras for unusual activity.
- Track and manage building keys when required.
- Respond to emergencies following building procedures.
- Support management with resident requests and day-to-day operations.
Preferred Qualifications
- Experience working in a luxury residential building, hotel, or hospitality environment.
- Familiarity with residential management platforms such as BuildingLink, ManageGo, or similar systems.
- Strong knowledge of Brooklyn or NYC neighborhoods, dining, and local services.
- Experience coordinating packages, vendor access, and resident service requests.
- Multilingual abilities are a plus.
Requirements
- High school diploma or equivalent required; hospitality or related education is a plus.
- Previous concierge, doorman, hospitality, or customer service experience preferred.
- Strong communication, interpersonal, and customer service skills.
- Ability to remain calm, professional, and solution-oriented in fast-paced environments.
- Basic understanding of building security protocols and emergency procedures.
- Proficiency with computers and property management systems such as BuildingLink, ManageGo, and KeyLink.
- Professional appearance, positive attitude, and strong attention to detail.
- Ability to stand for extended periods and assist with packages when needed.
Bushburg is seeking a polished, customer-focused Luxury Residential Concierge to join our team at a newly developed residential property in Brooklyn. This is a Local 621 union position. The ideal candidate will provide exceptional hospitality and personalized service to residents and guests while helping maintain a welcoming, secure, and professionally managed lobby environment.
Responsibilities
- Greet residents, guests, and vendors in a warm and professional manner.
- Monitor lobby activity and manage building access to ensure resident safety.
- Assist residents with packages, deliveries, and general service requests.
- Answer phone calls and provide building information or directions as needed.
- Coordinate maintenance requests and communicate with the maintenance team.
- Maintain a clean, organized lobby and concierge desk area.
- Log visitors and contractors and monitor security cameras for unusual activity.
- Track and manage building keys when required.
- Respond to emergencies following building procedures.
- Support management with resident requests and day-to-day operations.
Preferred Qualifications
- Experience working in a luxury residential building, hotel, or hospitality environment.
- Familiarity with residential management platforms such as BuildingLink, ManageGo, or similar systems.
- Strong knowledge of Brooklyn or NYC neighborhoods, dining, and local services.
- Experience coordinating packages, vendor access, and resident service requests.
- Multilingual abilities are a plus.
Requirements
- High school diploma or equivalent required; hospitality or related education is a plus.
- Previous concierge, doorman, hospitality, or customer service experience preferred.
- Strong communication, interpersonal, and customer service skills.
- Ability to remain calm, professional, and solution-oriented in fast-paced environments.
- Basic understanding of building security protocols and emergency procedures.
- Proficiency with computers and property management systems such as BuildingLink, ManageGo, and KeyLink.
- Professional appearance, positive attitude, and strong attention to detail.
- Ability to stand for extended periods and assist with packages when needed.
Residential Concierge Jobs by Experience Level
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Find Residential Concierge JobsResidential Concierge Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in residential concierge jobs.
- Minimum one to two years of concierge, front desk, or hospitality guest services experience
- Strong verbal communication and professional demeanor with high-net-worth or luxury clientele
- Proficiency with property management or visitor management software platforms
- Ability to multitask and prioritize resident requests in a fast-paced lobby environment
- Knowledge of local dining, transportation, entertainment, and lifestyle services
- High school diploma or equivalent required, associate or bachelor's degree preferred by some employers
Tips for Your Residential Concierge Job Search
Tailor your resume to service metrics
Residential concierge roles reward candidates who show outcomes, not just duties. Swap vague phrases like 'assisted residents' for specifics: types of requests you handled, volume during peak shifts, or vendor relationships you built and maintained.
Highlight your vendor and local network
Employers want concierges who already know the city. Name the restaurants, transportation services, event venues, and specialty vendors you can call on. A concrete local network is a competitive edge that a generic resume never shows.
Apply early to roles that fit
Migrate Mate lists residential concierge openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your application to the property tier
A luxury high-rise expects different language than a mid-market apartment community. Read the property's website before applying and mirror its tone in your cover letter. White-glove properties respond to white-glove language in your materials.
Prepare scenario answers for the interview
Residential concierge interviews almost always include situational questions: a difficult resident complaint, a last-minute transportation emergency, a confidentiality concern. Prepare two or three real examples from past roles so you're answering with specifics, not hypotheticals.
Negotiate schedule and shift expectations upfront
Residential concierge roles often include evenings, weekends, and holidays. Before accepting an offer, confirm the exact rotation, how holidays are covered, and whether overnight shifts are part of the role so there are no surprises after your first week.
Residential Concierge Jobs: Frequently Asked Questions
Which companies are hiring the most residential concierges?
The companies hiring the most residential concierges right now include MFort Security Services, Americas Hospitality, and Related, with the largest share of openings in Illinois, Massachusetts, and Florida, based on current listings on Migrate Mate as of November 2026. Luxury residential developers, property management companies, and high-end apartment communities consistently post the highest volume of openings.
How many residential concierge jobs are remote?
About 0% of residential concierge openings are fully remote or hybrid as of November 2026, since the core of the role requires a physical presence at the front desk or lobby. The sub-areas most likely to offer any remote flexibility include administrative coordination, resident communications management, and lifestyle services scheduling roles at large property management groups.
How do you become a residential concierge?
Start by building experience in a customer-facing hospitality or front desk role, such as hotel front desk, building reception, or property leasing. Develop a strong local vendor and services network, since employers value concierges who can fulfill resident requests immediately. Certifications from the National Concierge Association can strengthen your application for luxury properties. Apply to entry-level concierge or lobby attendant roles to build direct residential experience before targeting senior positions.
Can I get hired as a residential concierge with little experience?
Yes, many residential concierge employers hire candidates with limited direct experience if you can demonstrate strong customer service instincts and professionalism. Front desk roles in hotels, apartment leasing offices, or corporate reception translate well. Focus your application on soft skills like discretion, composure under pressure, and genuine service orientation. Entry-level and overnight concierge shifts are common starting points that lead to daytime or senior roles over time.
What does the residential concierge interview process look like?
Most residential concierge interviews involve a phone screen with HR or a property manager, followed by an in-person interview at the building where you may meet the building manager and sometimes a leasing team member. Expect situational questions about handling difficult resident requests, managing confidential information, and prioritizing competing tasks. Some luxury properties include a brief practical component where they observe how you interact with current staff or simulate a resident interaction at the front desk.
Where can I find and apply to residential concierge jobs?
You can find and apply to residential concierge jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and location, then apply directly to each listing. New positions are added regularly, so checking back frequently gives you the best chance of catching openings before they fill.
See All 38 Residential Concierge Jobs
Find roles that match your experience and apply in just a few clicks.
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