Remote Service Coordinator Jobs
Remote service coordinator jobs are open across the U.S. at remote-first firms and distributed teams in sectors like healthcare, insurance, and tech services. Employers hiring remotely right now include Harris Health, Aramark, and ChenMed. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 21+ Remote Service Coordinator jobs
100% Remote, IN, US, 46402
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services:
Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:
Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.
Role Overview:
The Regional Service Coordinator guides frontline staff in identifying needs, creating effective referrals, and implementing appropriate services while monitoring provider performance, compliance, and overall service utilization. You will drive collaboration with providers and community partners, manage the RFP process for community-based services, and share key service data to support continuous improvement and address gaps or barriers.
Key outcomes for this role are:
- Oversee service coordination within their assigned counties.
- Support frontline staff with service identification, planning, and implementation.
- Educate frontline staff on effective referral creation.
- Monitor provider performance and service utilization.
- Identify service gaps and barriers.
- Ensure provider compliance with service standards.
- Serves as a liaison between frontline staff, contracted providers and community partners to promote collaboration and continuous improvement.
- Inform community partners of the importance of effective service delivery.
- Oversee the Request For Proposal (RFP) process for community-based services.
- Collect, interpret, and share service data with frontline staff, providers and community partners.
This position is 100% remote and will support DCS offices in Northwest Indiana. Residency in the service area is preferred. Travel is reimbursed.
Salary:
The salary for this position traditionally starts at $59,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
Responsibilities include:
- Establish and monitor program objectives, KPIs, and actions to achieve them.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Recommend and implement corrective action plans to solve program problems.
- Prepare reports for approval, including those for funding or implementation of services.
- Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.
- Ensure program requirements meet federal and state policies and grants compliance.
- Develop, train employees or agency consultants on program requirements and usage.
- Coordinate and deliver communication plans and communications.
- Serve on boards of directors and management committees.
- Serve on management committees or other governing boards.
- Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
- Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
- Specialized knowledge in program subject matter obtained through experience and/or education.
- Extensive knowledge of provider agencies and their programs and services.
- Extensive knowledge of all source materials and references including federal and state laws governing the programs.
- Ability to develop and implement new principles and policies and discern any far-reaching implications.
- Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Ability to work effectively with a wide variety of stakeholders.
- Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
- Ability to delegate work, set clear direction, and manage workflow.
- Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
- Ability to perform essential functions with or without reasonable accommodation.
A degree is not required. However, at least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
100% Remote, IN, US, 46402
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services:
Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:
Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.
Role Overview:
The Regional Service Coordinator guides frontline staff in identifying needs, creating effective referrals, and implementing appropriate services while monitoring provider performance, compliance, and overall service utilization. You will drive collaboration with providers and community partners, manage the RFP process for community-based services, and share key service data to support continuous improvement and address gaps or barriers.
Key outcomes for this role are:
- Oversee service coordination within their assigned counties.
- Support frontline staff with service identification, planning, and implementation.
- Educate frontline staff on effective referral creation.
- Monitor provider performance and service utilization.
- Identify service gaps and barriers.
- Ensure provider compliance with service standards.
- Serves as a liaison between frontline staff, contracted providers and community partners to promote collaboration and continuous improvement.
- Inform community partners of the importance of effective service delivery.
- Oversee the Request For Proposal (RFP) process for community-based services.
- Collect, interpret, and share service data with frontline staff, providers and community partners.
This position is 100% remote and will support DCS offices in Northwest Indiana. Residency in the service area is preferred. Travel is reimbursed.
Salary:
The salary for this position traditionally starts at $59,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
Responsibilities include:
- Establish and monitor program objectives, KPIs, and actions to achieve them.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Recommend and implement corrective action plans to solve program problems.
- Prepare reports for approval, including those for funding or implementation of services.
- Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.
- Ensure program requirements meet federal and state policies and grants compliance.
- Develop, train employees or agency consultants on program requirements and usage.
- Coordinate and deliver communication plans and communications.
- Serve on boards of directors and management committees.
- Serve on management committees or other governing boards.
- Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
- Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
- Specialized knowledge in program subject matter obtained through experience and/or education.
- Extensive knowledge of provider agencies and their programs and services.
- Extensive knowledge of all source materials and references including federal and state laws governing the programs.
- Ability to develop and implement new principles and policies and discern any far-reaching implications.
- Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Ability to work effectively with a wide variety of stakeholders.
- Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
- Ability to delegate work, set clear direction, and manage workflow.
- Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
- Ability to perform essential functions with or without reasonable accommodation.
A degree is not required. However, at least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
See All 21 Remote Service Coordinator Jobs
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Find JobsRemote Service Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote service coordinator jobs.
- Associate or bachelor's degree in healthcare, human services, or a related field
- Experience with scheduling software, CRM tools, or electronic medical record systems
- Strong written and verbal communication skills across multiple internal teams
- Ability to manage a high-volume caseload or client roster simultaneously
- Proficiency in Microsoft Office or Google Workspace productivity tools
- Familiarity with care coordination, case management, or service delivery workflows
Tips for Your Remote Service Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote service coordinator openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your background, since remote postings often close faster than on-site ones.
Demonstrate async communication skills upfront
Remote service coordinator employers prioritize written clarity over verbal fluency. Use your cover letter and any take-home screens to show you can document a client issue, summarize next steps, and escalate in writing without ambiguity.
Highlight the remote tools you already use
Name the specific CRMs, ticketing platforms, and scheduling software you've worked in, such as Salesforce, Zendesk, or similar tools. Remote hiring managers scan for this quickly because onboarding someone unfamiliar with async workflow tools takes significantly longer.
Prepare for a remote-style interview process
Many remote service coordinator interviews include an async video response or written scenario exercise before a live call. Practice describing how you'd handle a difficult client situation in writing, since that mirrors how you'll actually communicate on the job.
Remote Service Coordinator Jobs: Frequently Asked Questions
How do I get a remote service coordinator job?
Target companies that already run distributed teams, such as remote-first insurers, SaaS platforms, and telehealth providers, because they have the systems to onboard service coordinators remotely. Employers screen hard for written communication, self-direction, and comfort with tools like CRMs and ticketing software. Showing concrete examples of resolving client issues without in-person hand-holding gives you a clear edge.
Which companies hire remote service coordinators?
Remote service coordinator roles are posted by Harris Health, Aramark, and ChenMed and others right now, based on current remote listings on Migrate Mate as of July 2026. Remote-first firms, national insurers, and distributed healthcare and tech-services organizations are among the most consistent hirers for this role.
Can you get a remote service coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot and prioritize independently from day one without in-office support. Remote-first startups and benefits administration firms occasionally hire entry-level coordinators. Showing strong written communication, familiarity with CRM or scheduling tools, and any customer-facing volunteer or internship work can open the door.
Do you need a degree for remote service coordinator jobs?
Not always. Many remote employers weigh demonstrated coordination experience, CRM proficiency, and a record of managing client or case workflows over a specific degree. Certifications in project coordination or healthcare administration can substitute in some sectors. What matters most to remote hiring managers is evidence that you can manage work and communicate clearly without direct supervision.
Which industries hire the most remote service coordinators?
The sectors hiring the most remote service coordinators are Healthcare & Medical Services, based on current remote listings on Migrate Mate as of July 2026. These industries rely on distributed teams to coordinate clients, cases, or accounts across multiple time zones and regions without centralized offices.
See All 21 Remote Service Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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