Remote Service Coordinator Jobs
Remote service coordinator jobs are open across the U.S. at remote-first firms and distributed teams in sectors like healthcare, insurance, and tech services. Employers hiring remotely right now include Service Coordination Unlimited, Convergint, and Huntington Bank. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 32+ Remote Service Coordinator jobs
Job Description
The Service Coordinator supports Facilities Operations by dispatching service technicians/vendors through a CMMS technology platform to Aramark client locations requiring maintenance repairs or preventative service. Responds to inbound inquiries received by phone, email or through a CMMS, generates work orders, dispatches service technicians/vendors, and follows through to ensure the service is completed in a timely and satisfactory manner. This is generally a remote/telecommuting position.
Job Responsibilities
- Use professional etiquette/communication style to handle incoming inquiries received by multiple communication channels (phone, email, CMMS work orders, etc.) regarding service maintenance and repair requests for core trade services (plumbing, electrical, HVAC, carpentry, appliances, pest control, etc.) as well as with interactions with Vendors, Clients/Customers, and Facilities team
- Dispatch service technicians/vendors in a timely manner using approved service providers and communicating pertinent information needed to provide assistance to clients
- Utilize available technology systems to thoroughly and accurately gather information, monitor, troubleshoot, and document the progression of work orders. Identify and escalate infrastructure challenges
- Follow up with service technicians/vendors to ensure completion of services, and with customers to ensure satisfaction following completed work order
- Assist clients and service technicians/vendors with general customer service inquiries; act as a liaison to resolve other issues as they arise; escalate issues as needed to Service Response Manager (SRM) and/or General Manager.
- Rotational after-hours on-call schedule requirements, to include some holidays and weekends.
- May be required to operate in a remote environment and satisfactorily accomplish day to day operations without consistent direction and guidance.
Qualifications
- Previous experience in a service dispatch or customer service role within a call center environment is preferred.
- Experience coordinating maintenance or service requests is required.
- Previous experience in maintenance is highly preferred. Manufacturing experience is a plus
- Strong ability to handle multiple tasks at once; prioritize activities based on urgency and importance; adhere to appropriate productivity standard; and take appropriate action with little supervision
- High attention to detail; able to enter data in an efficient and accurate manner
- Superior customer service skills; must be passionate about delivering quality service and making a difference in the client experience
- Effective oral and written communication skills; must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Possess strong computer skills with the ability to navigate through multiple applications including basic Microsoft Office navigation
- Must be dependable by demonstrating exceptional habits of attendance and schedule adherence, and available for a rotational after-hours on-call schedule, to include nights and weekends.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Job Description
The Service Coordinator supports Facilities Operations by dispatching service technicians/vendors through a CMMS technology platform to Aramark client locations requiring maintenance repairs or preventative service. Responds to inbound inquiries received by phone, email or through a CMMS, generates work orders, dispatches service technicians/vendors, and follows through to ensure the service is completed in a timely and satisfactory manner. This is generally a remote/telecommuting position.
Job Responsibilities
- Use professional etiquette/communication style to handle incoming inquiries received by multiple communication channels (phone, email, CMMS work orders, etc.) regarding service maintenance and repair requests for core trade services (plumbing, electrical, HVAC, carpentry, appliances, pest control, etc.) as well as with interactions with Vendors, Clients/Customers, and Facilities team
- Dispatch service technicians/vendors in a timely manner using approved service providers and communicating pertinent information needed to provide assistance to clients
- Utilize available technology systems to thoroughly and accurately gather information, monitor, troubleshoot, and document the progression of work orders. Identify and escalate infrastructure challenges
- Follow up with service technicians/vendors to ensure completion of services, and with customers to ensure satisfaction following completed work order
- Assist clients and service technicians/vendors with general customer service inquiries; act as a liaison to resolve other issues as they arise; escalate issues as needed to Service Response Manager (SRM) and/or General Manager.
- Rotational after-hours on-call schedule requirements, to include some holidays and weekends.
- May be required to operate in a remote environment and satisfactorily accomplish day to day operations without consistent direction and guidance.
Qualifications
- Previous experience in a service dispatch or customer service role within a call center environment is preferred.
- Experience coordinating maintenance or service requests is required.
- Previous experience in maintenance is highly preferred. Manufacturing experience is a plus
- Strong ability to handle multiple tasks at once; prioritize activities based on urgency and importance; adhere to appropriate productivity standard; and take appropriate action with little supervision
- High attention to detail; able to enter data in an efficient and accurate manner
- Superior customer service skills; must be passionate about delivering quality service and making a difference in the client experience
- Effective oral and written communication skills; must demonstrate a professional and polished demeanor with a positive, upbeat, and friendly personality
- Possess strong computer skills with the ability to navigate through multiple applications including basic Microsoft Office navigation
- Must be dependable by demonstrating exceptional habits of attendance and schedule adherence, and available for a rotational after-hours on-call schedule, to include nights and weekends.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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Find JobsRemote Service Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Distribution & Wholesale
What Employers Look For
The qualifications that appear most often in remote service coordinator jobs.
- Associate or bachelor's degree in healthcare, human services, or a related field
- Experience with scheduling software, CRM tools, or electronic medical record systems
- Strong written and verbal communication skills across multiple internal teams
- Ability to manage a high-volume caseload or client roster simultaneously
- Proficiency in Microsoft Office or Google Workspace productivity tools
- Familiarity with care coordination, case management, or service delivery workflows
Tips for Your Remote Service Coordinator Job Search
Apply early to remote roles that fit
Migrate Mate lists remote service coordinator openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your background, since remote postings often close faster than on-site ones.
Demonstrate async communication skills upfront
Remote service coordinator employers prioritize written clarity over verbal fluency. Use your cover letter and any take-home screens to show you can document a client issue, summarize next steps, and escalate in writing without ambiguity.
Highlight the remote tools you already use
Name the specific CRMs, ticketing platforms, and scheduling software you've worked in, such as Salesforce, Zendesk, or similar tools. Remote hiring managers scan for this quickly because onboarding someone unfamiliar with async workflow tools takes significantly longer.
Prepare for a remote-style interview process
Many remote service coordinator interviews include an async video response or written scenario exercise before a live call. Practice describing how you'd handle a difficult client situation in writing, since that mirrors how you'll actually communicate on the job.
Remote Service Coordinator Jobs: Frequently Asked Questions
How do I get a remote service coordinator job?
Target companies that already run distributed teams, such as remote-first insurers, SaaS platforms, and telehealth providers, because they have the systems to onboard service coordinators remotely. Employers screen hard for written communication, self-direction, and comfort with tools like CRMs and ticketing software. Showing concrete examples of resolving client issues without in-person hand-holding gives you a clear edge.
Which companies hire remote service coordinators?
Remote service coordinator roles are posted by Service Coordination Unlimited, Convergint, and Huntington Bank and others right now, based on current remote listings on Migrate Mate as of September 2026. Remote-first firms, national insurers, and distributed healthcare and tech-services organizations are among the most consistent hirers for this role.
Can you get a remote service coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to troubleshoot and prioritize independently from day one without in-office support. Remote-first startups and benefits administration firms occasionally hire entry-level coordinators. Showing strong written communication, familiarity with CRM or scheduling tools, and any customer-facing volunteer or internship work can open the door.
Do you need a degree for remote service coordinator jobs?
Not always. Many remote employers weigh demonstrated coordination experience, CRM proficiency, and a record of managing client or case workflows over a specific degree. Certifications in project coordination or healthcare administration can substitute in some sectors. What matters most to remote hiring managers is evidence that you can manage work and communicate clearly without direct supervision.
Which industries hire the most remote service coordinators?
The sectors hiring the most remote service coordinators are Distribution & Wholesale, based on current remote listings on Migrate Mate as of September 2026. These industries rely on distributed teams to coordinate clients, cases, or accounts across multiple time zones and regions without centralized offices.
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