Service Coordinator Jobs
Service Coordinator jobs are open across healthcare, social services, nonprofit, education, and government sectors, at every level from entry-level to senior and program lead, with specializations in case management, patient services, and community outreach. Find a role that fits from the openings below and apply directly.
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Job Title: Service Coordinator
Location: Watertown SD
Schedule: Onsite
Reports to: Branch Manager
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Service Coordinator to contribute to the Terex Services. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. As a Service Coordinator at Terex, based in Watertown, SD, you'll play a pivotal role in providing administrative support of the service department. The Service Coordinator is the operational hub of the service department. This role ensures service jobs (repairs, maintenance, parts, and field work) are planned, scheduled, executed, and closed out smoothly—while keeping customers and technicians aligned. At Terex specifically, the role is heavily administrative, operational coordination, and customer-facing.
Work Order & Service Administration:
- Manage daily service work orders (create, update, close)
- Generate repair estimates, invoices, and documentation
- Maintain accurate records, job files, and system data entry
Technician Scheduling & Coordination:
- Schedule and dispatch technicians based on location, skill, and job type
- Balance and manage technician workload across the region
- Maintain daily communication with field/service techs
Parts & Inventory Coordination:
- Look up and order parts for service jobs
- Track backorders and availability
- Coordinate with vendors, purchasing, and internal departments
- Help determine spare parts inventory needs
Customer Service & Communication:
- Act as a primary point of contact for customers
- Answer calls, provide updates, and handle inquiries
- Resolve customer issues or complaints quickly and professionally
- Deliver a premium service experience
Cross-Department Coordination:
- Work closely with:
- Parts
- Sales
- Finance
- Technical Services
- Ensure jobs move efficiently across teams
Documentation & Technical Support:
- Review:
- Change orders
- Maintain accurate parts and material documentation
- Ensure compliance with specifications and quality standards
Reporting, KPIs & Process Efficiency:
- Track service KPIs, deadlines, and productivity
- Compile reports for management
- Identify and resolve process issues or errors
- Ensure quality and operational efficiency
Core Skills
What you'll bring
- High School Diploma or GED
- Excellent communication, planning and organizational skills are all essential, as well as the ability to work under pressure and meet deadlines.
- Ability to effectively communicate with customers, vendors and coworkers – verbally and written, on the phone or in person
- Solid math skills
- Keyboarding and numeric data entry skills
- Ability to work effectively in a computer environment
- Solid organization, prioritization and follow-through skills
- Customer oriented and customer responsive.
- Customer service mindset
- Time management in a fast-paced environment
Experience/Knowledge
- Service/operations coordination (heavy equipment or mechanical preferred)
- Parts, estimating, invoicing, or scheduling experience is a plus
- Mechanical or equipment background = bonus
Salary: The salary range for this position is $24.00 to $30.00/ Hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to a base salary, this position is eligible for a performance bonus.
All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.
Why join us
- We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
- Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
- Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
- We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
- We are committed to helping team members reach their full potential.
- Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
- We offer competitive salaries, Team Member bonus, healthcare, paid holidays, 401K, life insurance, LinkedIn Learning.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential. We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment. With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.
As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department at Globaltalentacquisitions@terex.com.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
Job Title: Service Coordinator
Location: Watertown SD
Schedule: Onsite
Reports to: Branch Manager
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Service Coordinator to contribute to the Terex Services. At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. As a Service Coordinator at Terex, based in Watertown, SD, you'll play a pivotal role in providing administrative support of the service department. The Service Coordinator is the operational hub of the service department. This role ensures service jobs (repairs, maintenance, parts, and field work) are planned, scheduled, executed, and closed out smoothly—while keeping customers and technicians aligned. At Terex specifically, the role is heavily administrative, operational coordination, and customer-facing.
Work Order & Service Administration:
- Manage daily service work orders (create, update, close)
- Generate repair estimates, invoices, and documentation
- Maintain accurate records, job files, and system data entry
Technician Scheduling & Coordination:
- Schedule and dispatch technicians based on location, skill, and job type
- Balance and manage technician workload across the region
- Maintain daily communication with field/service techs
Parts & Inventory Coordination:
- Look up and order parts for service jobs
- Track backorders and availability
- Coordinate with vendors, purchasing, and internal departments
- Help determine spare parts inventory needs
Customer Service & Communication:
- Act as a primary point of contact for customers
- Answer calls, provide updates, and handle inquiries
- Resolve customer issues or complaints quickly and professionally
- Deliver a premium service experience
Cross-Department Coordination:
- Work closely with:
- Parts
- Sales
- Finance
- Technical Services
- Ensure jobs move efficiently across teams
Documentation & Technical Support:
- Review:
- Change orders
- Maintain accurate parts and material documentation
- Ensure compliance with specifications and quality standards
Reporting, KPIs & Process Efficiency:
- Track service KPIs, deadlines, and productivity
- Compile reports for management
- Identify and resolve process issues or errors
- Ensure quality and operational efficiency
Core Skills
What you'll bring
- High School Diploma or GED
- Excellent communication, planning and organizational skills are all essential, as well as the ability to work under pressure and meet deadlines.
- Ability to effectively communicate with customers, vendors and coworkers – verbally and written, on the phone or in person
- Solid math skills
- Keyboarding and numeric data entry skills
- Ability to work effectively in a computer environment
- Solid organization, prioritization and follow-through skills
- Customer oriented and customer responsive.
- Customer service mindset
- Time management in a fast-paced environment
Experience/Knowledge
- Service/operations coordination (heavy equipment or mechanical preferred)
- Parts, estimating, invoicing, or scheduling experience is a plus
- Mechanical or equipment background = bonus
Salary: The salary range for this position is $24.00 to $30.00/ Hourly. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to a base salary, this position is eligible for a performance bonus.
All eligible Team Members will be offered health insurance (medical, dental, vision, Rx), life insurance, accidental death & dismemberment (AD&D), short-term and long-term disability, extended leave options, paid time off, company holidays, 401k matching, employee stock purchase plan, legal assistance, wellness programs, tuition reimbursement and discount programs.
Why join us
- We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
- Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
- Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
- We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
- We are committed to helping team members reach their full potential.
- Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
- We offer competitive salaries, Team Member bonus, healthcare, paid holidays, 401K, life insurance, LinkedIn Learning.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
About Terex:
Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential. We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment. With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.
As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department at Globaltalentacquisitions@terex.com.
The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.
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Find Service Coordinator JobsService Coordinator Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Rehab Employee Services174
- Optum92
- DaVita78
- Fresenius Medical Care59
- Trinity Health55
Top Industries Hiring
- Healthcare & Medical Services2,771
- Education846
- Consulting & Professional Services231
- Retail219
- Technology & Software216
What Employers Look For
The qualifications that appear most often in service coordinator jobs.
- Associate's or bachelor's degree in human services, social work, healthcare, or a related field
- Experience managing client cases, service plans, or intake processes in a coordination role
- Proficiency with case management software such as Salesforce, Epic, or HMIS
- Strong written and verbal communication skills for working with clients, families, and service providers
- Ability to maintain accurate records, meet documentation deadlines, and comply with regulatory requirements
- Relevant certification such as CCM, CPRP, or a state-issued human services credential preferred for senior roles
Tips for Your Service Coordinator Job Search
Tailor your resume to each sector
A service coordinator resume for a healthcare employer needs different language than one for a nonprofit or government agency. Swap in sector-specific terms like 'care coordination' or 'client intake' to match the exact posting you're targeting.
Highlight your caseload management experience
Employers want to know you can juggle multiple clients or cases without things falling through the cracks. Describe how you tracked follow-ups, managed documentation, and kept services on schedule rather than just listing your job duties.
List software tools you use by name
Many postings filter for familiarity with tools like Salesforce, HMIS, Epic, or similar platforms. Name every relevant system you've worked in, even briefly, so your resume clears automated screening for the specific software that team uses.
Apply early to roles that fit
Migrate Mate lists service coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers around difficult clients
Interviewers for service coordinator roles almost always ask how you handle an uncooperative client or a missed service deadline. Prepare two or three real examples in advance so you're not improvising a vague answer under pressure.
Ask about caseload size before accepting an offer
Caseload expectations vary dramatically between employers and directly affect your day-to-day workload. During negotiations or final interviews, ask what a typical caseload looks like and how it's distributed across the team before you commit.
Service Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most service coordinators?
The companies hiring the most service coordinators right now include Rehab Employee Services, Optum, and DaVita, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of June 2026. Demand is concentrated in healthcare systems, managed care organizations, and large nonprofit service agencies.
How many service coordinator jobs are remote?
About 9% of service coordinator openings are fully remote or hybrid as of June 2026, though in-person requirements vary widely by employer and sector. Roles focused on telephonic care management, benefits coordination, and administrative case tracking tend to be the most remote-friendly, while positions involving direct client visits or on-site service delivery are almost always in person.
How do you become a service coordinator?
Start by earning an associate's or bachelor's degree in human services, social work, healthcare administration, or a related field. Build hands-on experience through internships, volunteer roles, or entry-level positions in case management or client services. Learn the case management software common in your target sector, and pursue a relevant certification like CCM or CPRP once you have qualifying work experience to strengthen your candidacy.
Can you get a service coordinator job with little or no experience?
Yes, many employers hire service coordinators at the entry level if you have relevant education and some exposure to client-facing or administrative work. Volunteering with social service agencies, completing a human services internship, or working in a receptionist or patient access role can substitute for formal coordinator experience. Focus your applications on organizations that list 'entry-level' or 'no experience required' in the posting, and emphasize transferable skills like scheduling, communication, and follow-through.
What does the service coordinator interview process look like?
Most service coordinator interviews begin with a phone or video screen focused on your background and availability, followed by one or two in-person rounds with a hiring manager and sometimes a team lead. Expect behavioral questions about handling difficult clients, managing competing priorities, and maintaining documentation accuracy. Some employers add a short written exercise or ask you to walk through how you'd build a service plan for a hypothetical client scenario.
Where can I find and apply to service coordinator jobs?
You can find and apply to service coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background, location preference, and sector, then apply directly to each opening that fits.
See All 6,009+ Service Coordinator Jobs
Jump back to the full list of openings and apply to any service coordinator role that fits.
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