Service Coordinator Jobs
Service Coordinator jobs are open across healthcare, social services, logistics, and education, with specializations in patient coordination, case management, and client services, at every level from entry-level to senior coordinator. Find a role that fits below and apply directly.
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Job Information
About the Position
Introduction
Werfen
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Overview
Job Summary
The International Customer Service Coordinator I is responsible for processing all customer orders in the system with a high level of accuracy.This role involves issuing credit and debit requests, entering system tickets for discrepancies and interacting with the sales team as needed. The primary focus of this role is ensuring precise and timely order entry.
Responsibilities
Key Accountabilities
- Process customer orders in the system accurately and efficiently.
- Issue credit and debit requests in accordance with company policies.
- Enter system tickets to address and resolve order discrepancies.
- Interact with the sales team to address order-related queries and issues.
- Maintain accurate records of all transactions and communications.
- Performs other duties as assigned.
Networking/Key relationships
- Internal Client Services teams
- Planning Team
- Warehouse
- Import/Export
- Operations & Manufacturing
- Marketing
- QA/RA
Qualifications
Minimum Knowledge & Experience required for the position:
- Associates degree in Business or related field required. Bachelor's deree in Business Administration, Finance, or related field preferred, or equivalent experience
- Minimum 2 years related experience in Customer Service environment/ Finance /International Operations preferred
- Basic knowledge of Microsof office System, including Word, Powerpoint, Excel required
- Knowledge of SAP ERP preferred
- Fluency in English required. Fluency in Spanish, written and spoken desirable
Skills & Capabilities:
- Strong attention to detail and accuracy in data entry.
- Good organizational and time management skills.
- Strong customer focus.
- Strong problem solving and analytical skills.
- Team player with a proactive attitude.
Travel requirements: Occassional travel may be required.
The hourly rate range for this role is currently $26/hr to $32/hr. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.
This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
www.werfen.com
Job Information
About the Position
Introduction
Werfen
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Overview
Job Summary
The International Customer Service Coordinator I is responsible for processing all customer orders in the system with a high level of accuracy.This role involves issuing credit and debit requests, entering system tickets for discrepancies and interacting with the sales team as needed. The primary focus of this role is ensuring precise and timely order entry.
Responsibilities
Key Accountabilities
- Process customer orders in the system accurately and efficiently.
- Issue credit and debit requests in accordance with company policies.
- Enter system tickets to address and resolve order discrepancies.
- Interact with the sales team to address order-related queries and issues.
- Maintain accurate records of all transactions and communications.
- Performs other duties as assigned.
Networking/Key relationships
- Internal Client Services teams
- Planning Team
- Warehouse
- Import/Export
- Operations & Manufacturing
- Marketing
- QA/RA
Qualifications
Minimum Knowledge & Experience required for the position:
- Associates degree in Business or related field required. Bachelor's deree in Business Administration, Finance, or related field preferred, or equivalent experience
- Minimum 2 years related experience in Customer Service environment/ Finance /International Operations preferred
- Basic knowledge of Microsof office System, including Word, Powerpoint, Excel required
- Knowledge of SAP ERP preferred
- Fluency in English required. Fluency in Spanish, written and spoken desirable
Skills & Capabilities:
- Strong attention to detail and accuracy in data entry.
- Good organizational and time management skills.
- Strong customer focus.
- Strong problem solving and analytical skills.
- Team player with a proactive attitude.
Travel requirements: Occassional travel may be required.
The hourly rate range for this role is currently $26/hr to $32/hr. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.
This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
www.werfen.com
Service Coordinator Jobs by Experience Level
Top Cities Hiring Service Coordinators
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Find Service Coordinator JobsService Coordinator Job Market
Who's Hiring
- Banfield Pet Hospital133
- UPMC33
- Ricoh26
- Meijer24
- Hartford HealthCare22
Top Industries Hiring
- Healthcare & Medical Services39
- Manufacturing11
- Animal Care & Pet Services9
- Education7
- Energy4
What Employers Look For
The qualifications that appear most often in service coordinator jobs.
- Associate or bachelor's degree in healthcare, human services, or a related field
- Experience with scheduling software, CRM tools, or electronic medical record systems
- Strong written and verbal communication skills across multiple internal teams
- Ability to manage a high-volume caseload or client roster simultaneously
- Proficiency in Microsoft Office or Google Workspace productivity tools
- Familiarity with care coordination, case management, or service delivery workflows
Tips for Your Service Coordinator Job Search
Tailor your resume to the sector
Service coordinator roles in healthcare, social services, and logistics each emphasize different skills. Highlight patient scheduling and EMR experience for healthcare postings, case documentation for social services, and dispatch or routing tools for logistics. Generic resumes get screened out fast.
Apply early to roles that fit
Migrate Mate lists service coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify your coordination workload
Hiring managers want to know how many clients, cases, or service requests you managed at once. Replace vague phrases like 'supported clients' with specifics about volume, turnaround times, or the number of teams you coordinated across.
Get your certifications in order early
Many service coordinator postings in healthcare and social services list credentials like case management certifications or CPR as requirements, not preferences. Confirm which certifications are standard in your target sector before you apply, so you're not caught short.
Prepare for scenario-based interview questions
Interviewers commonly ask how you handled a scheduling conflict, a difficult client, or a breakdown in communication between departments. Prepare two or three concrete examples that show how you resolved the situation and what the outcome was.
Negotiate using the full compensation package
Service coordinator offers often include paid time off, mileage reimbursement, or continuing education allowances that vary significantly between employers. Review every component of the offer before accepting, and ask about items that weren't listed in the job posting.
Service Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most service coordinators?
Banfield Pet Hospital, UPMC, and Ricoh are hiring the most service coordinators right now, with openings concentrated in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of September 2026. Healthcare systems and social services agencies consistently represent a large share of active postings.
How many service coordinator jobs are remote?
About 25% of service coordinator openings are fully remote or hybrid as of September 2026, though availability varies significantly by sector. Case management and administrative coordination roles tend to offer the most remote flexibility, while roles requiring in-person client contact or facility management are mostly on-site.
How do you become a service coordinator?
Most service coordinator roles require an associate or bachelor's degree in a field like healthcare administration, social work, or business. From there, build experience in scheduling, client communication, or administrative support in a relevant industry. Earning a sector-specific certification, such as a case management credential for healthcare, strengthens your application and expands the roles you qualify for.
Can you get hired as a service coordinator with little experience?
Yes, entry-level service coordinator roles exist, particularly in social services, nonprofit organizations, and healthcare support settings. Employers often prioritize candidates who can demonstrate strong organizational skills, clear communication, and familiarity with the population they serve. Internships, volunteer case management work, or administrative roles in the same sector are the most direct ways to build a qualifying background.
What does the service coordinator interview process look like?
Most service coordinator interviews involve an initial phone screen with HR or a recruiter, followed by one or two rounds with a hiring manager or department lead. Expect behavioral questions about handling competing priorities, difficult clients, and cross-team communication. Some employers include a short scenario exercise or ask you to walk through how you would manage a specific coordination challenge relevant to their setting.
Where can I find and apply to service coordinator jobs?
You can find and apply to service coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing. Openings are updated regularly, so checking back frequently gives you the best shot at catching new postings before they fill.
See All 2,187+ Service Coordinator Jobs
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