Remote Student Services Manager Jobs
Remote student services manager jobs are open across higher education technology platforms, online learning companies, and distributed enrollment services teams, from coordinator-level roles to senior manager positions overseeing large remote student success teams. Employers hiring remotely right now include Emory University, Connections Education, and University of Illinois. Find a role that fits below and apply directly.
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Position Summary
Working from your home office in Florida, the Director of Student Services will provide leadership and oversight for the school’s comprehensive student services programs, including Exceptional Student Education (ESE/IEP), Section 504, English Language Learner (ELL) services, Gifted Education, and Mental Health services. The Director will ensure that programs and services are effectively implemented to meet the academic, behavioral, social-emotional, and individualized needs of students.
The Director of Student Services will ensure that all areas of student services operate in compliance with applicable district, state, and federal requirements and that required documentation and data are accurately collected, maintained, monitored, and updated in accordance with established compliance expectations. The Director will also provide leadership and guidance to staff to support consistent implementation of student services and ensure students receive appropriate and timely support.
Responsibilities
- Provide leadership and oversight for the school’s comprehensive Student Services programs, including Exceptional Student Education (ESE/IEP), Section 504, English Language Learner (ELL) services, Gifted Education, and Mental Health services.
- Monitor program implementation, compliance requirements, processes, and timelines across all areas of Student Services to ensure alignment with applicable federal, state, district, and school requirements.
- Interpret and communicate regulations, policies, procedures, and best practices related to ESE, Section 504, ELL, Gifted Education, and Mental Health services to school leadership, teachers, staff, students, and families, as appropriate.
- Develop, implement, and continuously improve standardized processes, procedures, forms, protocols, and documentation systems for Student Services programs.
- Establish and maintain collaborative relationships with the school’s authorizer, management company, and other external partners necessary to support student needs and required services.
- Oversee procedures related to student identification, referral, evaluation, eligibility, placement, service delivery, progress monitoring, reevaluation, transition, and dismissal, as applicable to each Student Services program.
- Ensure appropriate systems are maintained for the accurate and timely documentation, collection, storage, monitoring, and reporting of Student Services data and records in accordance with compliance and confidentiality requirements.
- Oversee and participate in student-focused meetings, including IEP, Section 504, ELL, Gifted, problem-solving, and other Student Services meetings, as appropriate.
- Coordinate the delivery of required student services through school-based staff, contracted providers, school districts, and other qualified agencies, ensuring services are provided in accordance with applicable student plans and program requirements.
- Oversee the development, documentation, communication, and implementation of student accommodations, modifications, services, and supports within the virtual learning environment and during state and school-based assessments.
- Collaborate with school leadership, teachers, counselors, interventionists, and other staff regarding programming and supports for students with diverse academic, behavioral, social-emotional, language, and accessibility needs.
- Partner with parents and guardians to address questions, facilitate communication, resolve concerns, and ensure students receive appropriate services and support consistent with applicable requirements and individual student needs.
- Develop and maintain a strong working knowledge of Florida Connections Academy’s curriculum, instructional model, technology platforms, and available resources to identify effective ways to provide individualized services and supports within a virtual educational environment.
- Identify and implement innovative strategies for supporting students receiving ESE, Section 504, ELL, Gifted, and Mental Health services in a virtual school environment.
- Plan and facilitate professional learning and staff training related to Student Services programs, compliance requirements, instructional practices, accommodations, interventions, and student supports.
- Maintain current knowledge of applicable federal and state legislation, regulations, research, methodologies, and best practices related to ESE, Section 504, ELL, Gifted Education, Mental Health, and other assigned areas of Student Services.
- Collaborate with school leadership and testing personnel to ensure appropriate accommodations and supports are accurately identified, communicated, and implemented during state and school-based assessments.
- Serve as a site testing administrator, as assigned, and support the planning, coordination, and implementation of state and school-based testing.
- Monitor Student Services data and program outcomes to identify trends, areas of need, and opportunities to strengthen services and improve student outcomes.
- Perform other duties as assigned by the School Leader.
Requirements
- Master’s Degree preferred.
- Florida Professional Certificate in Exceptional Student Education K-12 required
- Reading endorsement preferred
- ESOL endorsement required
- Three years of successful professional practice or experience in special education
- Expertise in special education law and compliance
- Excellent communication skills, both oral and written
- Customer focused approach
- High degree of flexibility
- Demonstrated ability to work well in fast paced environment
- Technologically proficient (especially with Microsoft Office and Google Suite products)
- Experience in policy (IDEA) and/or administration with Special Education
- Travel and attendance at in-person events, including State Testing is required throughout the school year, as determined by the school. This may require overnight travel
- Ability to work some occasional evening hours, as needed to support some families.
- Must be able to use a personal electronic device and an email address for two-step authentication.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote student services manager jobs.
- Bachelor's degree in education, counseling, social work, or a related field
- Experience advising, counseling, or case-managing students in an academic setting
- Proficiency with student information systems such as Banner, PeopleSoft, or Ellucian
- Knowledge of FERPA regulations and student records compliance requirements
- Master's degree in higher education, student affairs, or counseling preferred for senior roles
- Experience developing and assessing student success or retention programs
Tips for Your Remote Student Services Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote student services manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show async communication skills upfront
Remote student services managers handle student outreach, escalations, and documentation entirely in writing. Lead your resume and cover letter with concrete examples of written communication, like managing high-volume student email queues or documenting advising notes in a student information system.
Highlight your remote tech stack clearly
Edtech and online education employers want to see that you already use their tools. Call out experience with platforms like Salesforce, Slate, PeopleSoft, or virtual advising tools like EAB Navigate so hiring managers can match your background to their system without guessing.
Prepare for scenario-based remote interviews
Remote employers frequently run student services manager interviews over video and ask how you'd handle a distressed student, a documentation backlog, or a cross-team communication breakdown without in-person support. Walk through your decision process step by step, referencing the async tools and escalation workflows you'd use.
Remote Student Services Manager Jobs: Frequently Asked Questions
How do I get a remote student services manager job?
Target companies built around remote or online education delivery, such as edtech platforms, online universities, and virtual enrollment services firms, since these organizations design student services workflows for distributed teams from the start. Remote employers screen heavily for written communication skills, comfort with asynchronous collaboration tools like Slack and Zoom, and the ability to manage student caseloads independently without in-person supervision. Demonstrating prior remote work, even in a different role, gives you a clear edge.
Which companies hire remote student services managers?
Employers currently hiring remote student services managers include Emory University, Connections Education, and University of Illinois, per current remote listings on Migrate Mate as of November 2026. Remote-first edtech companies, online degree programs, and distributed enrollment management firms make up the largest share of these openings, often staffing student services managers across multiple time zones to serve students nationally.
Can you get a remote student services manager job with no experience?
Yes, but remote entry-level student services roles are harder to land because employers expect you to handle student caseloads independently from day one, without an in-office team to lean on. Online universities and edtech startups are most likely to consider candidates without direct experience. Showing strong written communication, familiarity with student information systems, and any volunteer or academic advising background can substitute for formal experience and open the door.
Do you need a degree for remote student services manager jobs?
Usually, but the field that matters more than the credential itself is relevant experience in student advising, enrollment, or academic support. Many remote employers in edtech and online higher education list a bachelor's degree as a baseline, then weigh demonstrated skills in student relationship management, case documentation, and virtual communication just as heavily. Candidates who show measurable outcomes, like retention rates improved or student satisfaction scores raised, can offset a non-traditional educational background.
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