Student Services Manager Jobs
Student services manager jobs are open at universities, community colleges, K-12 districts, and nonprofit education organizations, from entry-level coordinator roles to senior director positions, with specializations in enrollment management, academic advising, and student affairs. See the openings below and apply to the ones that match your experience.
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INTRODUCTION
The Assistant Director is part of the Graduate and Postdoctoral Success (GPS) team at Boston University, which is a unit within the Office of the Provost – Graduate Affairs, which is led by the Assistant Provost for Graduate & Postdoctoral Development and also includes two Directors. Reporting to the Assistant Provost for Graduate and Postdoctoral Development, the Assistant Director, Professional Development Services is responsible for organizing and managing, in cooperation with the Director of PhD Resources, doctoral and postdoctoral professional development programming, events, and services. The Assistant Director will work with the Director, GPS colleagues, and other University partners to (co-)design, (co-)develop, and implement programming, events, and services to improve both the current experience of doctoral students and postdoctoral scholars through professional and career development. While the Assistant Director will assist as needed across GPS work areas, the Assistant Director will also focus on professional development related to academic professional development, including: preparation for academic career paths, development of research and teaching skills, and development of mentoring skills. The Assistant Director will do this both through original programs and services and in collaboration with university partners (ex. Schools/colleges, Research, Graduate Writing Services). Additionally, the Assistant Director will partner with the Director on providing 1:1 and small group support for students and postdocs across all education/training areas GPS serves and as needed, and be a primary resource for discussions related to academic career paths and skills. The Director works collaboratively with the Assistant Provost of Graduate and Postdoctoral Professional Development and BU faculty and staff to develop and facilitate new workshops and short courses.
BASIC QUALIFICATIONS
- Doctoral Degree required and 3-5 years of work experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
INTRODUCTION
The Assistant Director is part of the Graduate and Postdoctoral Success (GPS) team at Boston University, which is a unit within the Office of the Provost – Graduate Affairs, which is led by the Assistant Provost for Graduate & Postdoctoral Development and also includes two Directors. Reporting to the Assistant Provost for Graduate and Postdoctoral Development, the Assistant Director, Professional Development Services is responsible for organizing and managing, in cooperation with the Director of PhD Resources, doctoral and postdoctoral professional development programming, events, and services. The Assistant Director will work with the Director, GPS colleagues, and other University partners to (co-)design, (co-)develop, and implement programming, events, and services to improve both the current experience of doctoral students and postdoctoral scholars through professional and career development. While the Assistant Director will assist as needed across GPS work areas, the Assistant Director will also focus on professional development related to academic professional development, including: preparation for academic career paths, development of research and teaching skills, and development of mentoring skills. The Assistant Director will do this both through original programs and services and in collaboration with university partners (ex. Schools/colleges, Research, Graduate Writing Services). Additionally, the Assistant Director will partner with the Director on providing 1:1 and small group support for students and postdocs across all education/training areas GPS serves and as needed, and be a primary resource for discussions related to academic career paths and skills. The Director works collaboratively with the Assistant Provost of Graduate and Postdoctoral Professional Development and BU faculty and staff to develop and facilitate new workshops and short courses.
BASIC QUALIFICATIONS
- Doctoral Degree required and 3-5 years of work experience.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Student Services Manager Jobs by Experience Level
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Find Student Services Manager JobsStudent Services Manager Job Market
Who's Hiring
- San Diego State University16
- Sault Tribe of Chippewa Indians7
- Michigan Association of School Boards5
- KIPP Texas Public Schools4
- University Enterprises4
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in student services manager jobs.
- Bachelor's degree in education, counseling, social work, or a related field
- Experience advising, counseling, or case-managing students in an academic setting
- Proficiency with student information systems such as Banner, PeopleSoft, or Ellucian
- Knowledge of FERPA regulations and student records compliance requirements
- Master's degree in higher education, student affairs, or counseling preferred for senior roles
- Experience developing and assessing student success or retention programs
Tips for Your Student Services Manager Job Search
Tailor your resume to each sector
K-12 districts, community colleges, and four-year universities each use different language for the same work. Mirror the exact terms from each job posting, whether that's 'retention programming,' 'case management,' or 'early alert systems,' to get past automated screening.
Highlight caseload and outcome data
Hiring committees want to see scale and results. Quantify the number of students you managed, programs you coordinated, or retention rates you influenced. Specific numbers on your resume stand out far more than a general description of duties.
Apply early to roles that fit
Migrate Mate lists student services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your credentials
Many student services manager roles require a specific degree level or professional certification. Filter openings by education requirement early so you don't invest time in applications where you don't meet the minimum threshold before interviews begin.
Prepare scenario answers for student crisis situations
Interviewers frequently ask how you handle at-risk students, roommate conflicts, or Title IX adjacent situations. Rehearse two or three specific examples from past roles that show your judgment, documentation habits, and ability to loop in the right campus resources.
Negotiate start date around academic calendars
Most institutions prefer new student services managers to start before fall orientation or spring registration opens. If your current role has a later end date, address the timeline proactively in your cover letter so search committees don't screen you out.
Student Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most student services managers?
The companies hiring the most student services managers right now include San Diego State University, Sault Tribe of Chippewa Indians, and Michigan Association of School Boards, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Community college systems and large public university networks tend to post the highest volume of openings year-round.
How many student services manager jobs are remote?
About 46% of student services manager openings are fully remote or hybrid as of November 2026, though fully on-site roles remain common because many institutions require in-person student contact. Sub-areas like enrollment communications, online program advising, and virtual student success coaching tend to offer the most remote flexibility.
How do you become a student services manager?
Start by earning a bachelor's degree in education, counseling, psychology, or a related field, then build direct student-facing experience in advising, residential life, or program coordination roles. Most hiring managers expect at least two to four years of progressively responsible experience before moving into a manager title. A master's degree in student affairs or higher education administration strengthens your candidacy for roles at four-year institutions.
Can you get hired as a student services manager without direct management experience?
Some institutions, particularly community colleges and smaller nonprofits, hire strong individual contributors into student services manager roles if the candidate demonstrates project leadership, program ownership, or committee coordination. Framing your resume around outcomes you drove rather than a formal supervisory title helps close the gap. Applying to 'lead' or 'coordinator' titles that come with a clear promotion path is another way in.
What does the student services manager interview process look like?
Most institutions run a multi-round process that begins with a phone or video screen by HR, followed by a panel interview with department colleagues and sometimes student representatives. Finalists at colleges and universities frequently deliver a presentation or case study demonstrating how they would approach a student success challenge. Reference checks are standard before an offer is extended.
Where can I find and apply to student services manager jobs?
You can find and apply to student services manager jobs on Migrate Mate, which lists current openings from institutions and organizations across the United States. Search the listings to find roles that fit your background and apply directly to each one that matches your experience and location preferences.
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Find roles that match your experience and apply in just a few clicks.
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