Remote Unit Supervisor Jobs
Remote unit supervisor jobs are open across the U.S. in sectors like healthcare operations, customer service, logistics coordination, and business process outsourcing, at remote-first firms and distributed teams that need frontline leadership without a physical floor. Employers hiring remotely right now include Optum, MedStar Health, and American Traveler. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 40+ Remote Unit Supervisor jobs
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the team
Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.
At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.
What you will do
- Become a product expert - Develop and maintain a deep understanding of scheduling and time attendance products, supporting shift-based workplaces. Provide accurate information and assistance to both customers and colleagues
- Take charge of customer issues from start to finish, while working in a dynamic and fast-paced environment
- Provide personalized and professional support by responding promptly to external customers via chat, email, and video conferencing to resolve basic to complex inquiries.
- Resolve product or service issues by understanding the customer's issue, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
- Proactively communicate and collaborate via Slack and other company channels, with our distributed team to provide consistent and reliable support.
- Respond to customer reviews on various App Review platforms.
- Successfully utilize resources available to assist customers, including Confluence, Jira, Salesforce, HubSpot, Slack, Help Center, etc, and properly document details from interactions.
- Assist internal customers and peers with product and process questions via Slack.
- Troubleshoot and report new or possible product defects in collaboration with Senior Support Specialists.
- Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
- Exercise sound judgement in ambiguous situations with limited information.
- Bring energy, optimism, and professionalism to internal and external customer interactions.
- Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.
What you will have
- Bachelor's degree
- 1-4 years of customer support experience in a SaaS business
- Demonstrated experience in problem-solving, troubleshooting a SaaS product, with attention to detail.
- Curiosity, resourcefulness, and dependability - getting joy from going above and beyond to make customers successful.
- Time management skills and ability to prioritize
- Excellent communication skills, both written and verbal (in English)
- The ability to work remotely between the hours of 7:00AM-7:00 PM CST
- Able to reliably work scheduled shifts including some weekends and holidays.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive hourly rate + bonus + benefits. The compensation for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Base Pay:
$22.19-$23.49 per hour
About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.
About the team
Our team is composed of individuals with diverse backgrounds and expertise, all united by a shared passion for problem-solving and continuous learning. We foster a collaborative and supportive environment where team members are encouraged to share insights and innovate solutions to enhance customer satisfaction. Additionally, our team is driven by a commitment to personal and professional growth, with ongoing training and development opportunities to ensure we stay adept with the latest features and updates in our platform.
At Rippling, we are actively seeking enthusiastic individuals to join our Customer Support team. We value candidates who are eager to learn and passionate about growing their skills in a dynamic, fast-paced environment. We believe that fresh perspectives are crucial for continuous improvement and innovation, and we are committed to providing ample opportunities for professional development. If you are motivated, quick to adapt, and excited about contributing to a team that helps businesses operate more efficiently, we encourage you to apply and bring your unique talents to Rippling.
What you will do
- Become a product expert - Develop and maintain a deep understanding of scheduling and time attendance products, supporting shift-based workplaces. Provide accurate information and assistance to both customers and colleagues
- Take charge of customer issues from start to finish, while working in a dynamic and fast-paced environment
- Provide personalized and professional support by responding promptly to external customers via chat, email, and video conferencing to resolve basic to complex inquiries.
- Resolve product or service issues by understanding the customer's issue, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
- Proactively communicate and collaborate via Slack and other company channels, with our distributed team to provide consistent and reliable support.
- Respond to customer reviews on various App Review platforms.
- Successfully utilize resources available to assist customers, including Confluence, Jira, Salesforce, HubSpot, Slack, Help Center, etc, and properly document details from interactions.
- Assist internal customers and peers with product and process questions via Slack.
- Troubleshoot and report new or possible product defects in collaboration with Senior Support Specialists.
- Stay up-to-date with company policies, procedures, and product updates to provide accurate and consistent information to customers
- Exercise sound judgement in ambiguous situations with limited information.
- Bring energy, optimism, and professionalism to internal and external customer interactions.
- Deliver exceptional service and ensure customer satisfaction by going the extra mile in every interaction.
What you will have
- Bachelor's degree
- 1-4 years of customer support experience in a SaaS business
- Demonstrated experience in problem-solving, troubleshooting a SaaS product, with attention to detail.
- Curiosity, resourcefulness, and dependability - getting joy from going above and beyond to make customers successful.
- Time management skills and ability to prioritize
- Excellent communication skills, both written and verbal (in English)
- The ability to work remotely between the hours of 7:00AM-7:00 PM CST
- Able to reliably work scheduled shifts including some weekends and holidays.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive hourly rate + bonus + benefits. The compensation for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Base Pay:
$22.19-$23.49 per hour
See All 40 Remote Unit Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Unit Supervisor JobsRemote Unit Supervisor Job Market
Who's Hiring
Top Industries Hiring
- Insurance
- Electronics & Hardware
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote unit supervisor jobs.
- Two or more years of supervisory or team lead experience in a relevant industry
- Demonstrated ability to manage shift schedules, attendance, and daily staffing levels
- Proficiency with inventory, production, or workforce management software systems
- Strong communication skills for coaching, corrective action, and cross-shift handoffs
- Knowledge of OSHA safety standards and compliance reporting procedures
- High school diploma or equivalent required, with an associate or bachelor's degree preferred
Tips for Your Remote Unit Supervisor Job Search
Signal async leadership on your resume
Remote unit supervisor hiring managers look for proof you've led teams without physical presence. Quantify outcomes you owned remotely, name the platforms your team ran on, and call out how you kept accountability across time zones. Generic supervision language won't separate you.
Apply early to remote roles that fit
Migrate Mate lists remote unit supervisor openings from across the U.S. in one place, so you can find roles that match your sector and apply directly without sorting through non-remote listings. Apply as soon as a role goes live since remote positions fill faster than on-site ones.
Show written communication as a core skill
Remote employers screen unit supervisors for how clearly they communicate in writing, since daily direction, feedback, and escalation all happen asynchronously. Bring writing samples or brief incident summaries to interviews and structure your cover letter to demonstrate how you give clear direction without face-to-face context.
Prep for remote-specific interview scenarios
Expect behavioral questions about managing performance issues, handling conflict, and running team check-ins entirely through video calls and messaging platforms. Practice narrating how you've monitored unit metrics remotely, adjusted workloads asynchronously, and kept a distributed team aligned without walking the floor.
Remote Unit Supervisor Jobs: Frequently Asked Questions
How do I get a remote unit supervisor job?
Target companies with distributed operations that need supervisors to manage remote teams across multiple time zones, such as cloud-based contact centers, remote healthcare services, and digital operations firms. Remote employers screen heavily for self-direction, clear written communication, and async accountability. Candidates who can show they've managed output and performance without in-person oversight, and who demonstrate comfort with remote collaboration tools, have a clear edge.
Which companies hire remote unit supervisors?
Companies hiring remote unit supervisors right now include Optum, MedStar Health, and American Traveler, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first firms, large distributed enterprises, and outsourced services providers across healthcare, financial services, and operations.
Can you get a remote unit supervisor job with no experience?
Yes, but it's harder for remote roles because you're expected to self-manage and lead others without in-person support from day one. Entry-level remote paths open up at high-growth customer service operations and digital service teams that promote from within. Showing documented results from team lead or shift lead roles, strong written communication samples, and familiarity with remote project tools can substitute for years of formal supervisory experience.
Do you need a degree for remote unit supervisor jobs?
Not always. Remote employers in operations, customer service, and healthcare support frequently weigh demonstrated supervisory results, performance metrics from team lead roles, and certifications over a formal degree. What matters most is evidence that you can direct a distributed team, hit targets independently, and communicate clearly in writing, all without being physically present on a floor.
Which industries hire the most remote unit supervisors?
Remote unit supervisor roles concentrate in Insurance, Electronics & Hardware, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams managing high-volume workflows, customer interactions, or clinical coordination that can be directed and monitored effectively from anywhere.
See All 40 Remote Unit Supervisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Unit Supervisor Jobs