Research Jobs in Plano, TX
Research jobs in Plano, Texas are concentrated in the Legacy Business Park and Granite Park corridors, where life sciences, technology, and corporate analytics teams maintain active hiring pipelines. Employers adding research talent right now include ACRC TRIALS, JPMorganChase, and Texas Health Resources. Find a role that fits below and apply directly.
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Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in Chase Home Lending, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
Job responsibilities
- Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
- Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
- Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
- Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
- Stay current with industry trends and incorporate knowledge into team insights
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
- Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
- Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
- Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs
Preferred qualifications, capabilities, and skills
- Experience using AI in the research workflow (e.g., synthesis, analysis) while keeping quality and judgment high
- Experience researching AI/agentic product experiences and translating insights into clear product decisions
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Bring your industry trends and knowledge to our team and shape exceptional user experiences through cutting-edge research, influencing product design and functionality.
As an Experience Research Senior Associate in Chase Home Lending, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.
Job responsibilities
- Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
- Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
- Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
- Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
- Stay current with industry trends and incorporate knowledge into team insights
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
- Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
- Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
- Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs
Preferred qualifications, capabilities, and skills
- Experience using AI in the research workflow (e.g., synthesis, analysis) while keeping quality and judgment high
- Experience researching AI/agentic product experiences and translating insights into clear product decisions
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
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Who's Hiring
- ACRC TRIALS81
- JPMorganChase81
- Texas Health Resources81
- Baylor Scott & White Health81
- Korea International Trade Association (KITA)81K
Research Jobs in Plano: Frequently Asked Questions
How do I get a research job in Plano?
Plano's strongest research hiring comes from corporate R&D centers, healthcare technology firms, and financial analytics operations concentrated in Legacy Business Park and along the Dallas North Tollway. Candidates who can demonstrate quantitative methods, data analysis, or applied research in a corporate or clinical setting stand out. Targeting mid-size technology companies and major corporate campuses in Plano directly gives you the best access to local openings before they widen nationally.
Which companies hire researchs in Plano?
Companies currently hiring researchs in Plano include ACRC TRIALS, JPMorganChase, and Texas Health Resources, per current listings on Migrate Mate as of September 2026. Plano draws a mix of Fortune 500 corporate headquarters, healthcare technology firms, and regional financial services companies, all of which maintain dedicated research functions in the city.
Are there remote research jobs in Plano?
Yes, though availability depends heavily on the role: desk-based and analytical research positions often offer remote or hybrid arrangements, while lab-based, clinical, or fieldwork roles are almost always on-site. About 0% of research openings tied to Plano are remote or hybrid as of September 2026. Market research, competitive intelligence, and UX research roles based out of Plano's corporate campuses represent the most flexible segment of the local market.
How can I get a research job in Plano with little or no experience?
The most realistic entry path in Plano is through corporate research coordinator or research analyst roles at the large technology and healthcare companies headquartered in Legacy Business Park, which regularly hire candidates with strong academic project experience even without formal work history. Entry-level data analyst and market research associate titles also serve as practical starting points. Building proficiency in tools like Excel, SPSS, or SQL and applying directly to Plano's corporate R&D teams gives early-career candidates a concrete local advantage.
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