Mid Level Resident Experience Manager Jobs
Mid level resident experience manager jobs go to professionals ready to own resident programs end to end, mentor junior staff, and lead service improvements with limited oversight. Roles are concentrated across Consulting & Professional Services, Healthcare & Medical Services, and Technology & Software, with a mix of on-site, remote, and hybrid settings, and employers like Amazon, Suburban Propane, and Carollo Engineers hiring at this level now.
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Showing 5 of 74+ Mid Level Resident Experience Manager jobs
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
See All 74 Mid Level Resident Experience Manager Jobs
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Find JobsMid Level Resident Experience Manager Job Market
Who's Hiring
- Amazon12
- Suburban Propane4
- Carollo Engineers4
- ABB2
- Jobot2
Top Industries Hiring
- Consulting & Professional Services15
- Healthcare & Medical Services12
- Technology & Software9
- Energy5
- Construction & Real Estate5
Mid Level Resident Experience Manager Jobs: Frequently Asked Questions
How do I get a mid level resident experience manager job?
Position your experience around ownership, not just task completion. Highlight programs you led, resident satisfaction improvements you drove, and cross-functional coordination you managed without constant direction. Applications that show measurable outcomes, such as improved retention or faster issue resolution, stand out. Tailor your resume to reflect the full scope of accountability mid level postings describe, not just the duties you were assigned.
Which companies hire mid level resident experience managers?
Companies hiring mid level resident experience managers right now include Amazon, Suburban Propane, and Carollo Engineers, based on current listings on Migrate Mate as of November 2026. Property management firms, residential real estate operators, and mixed-use real estate developers are among the most active employers at this level.
Are there remote mid level resident experience manager jobs?
Yes, though most roles in this field are on-site given the resident-facing nature of the work. About 9% of mid level resident experience manager openings are remote or hybrid as of November 2026, and those tend to involve portfolio oversight, program coordination, or operational roles that do not require daily physical presence at a specific property.
How do I move up to a mid level resident experience manager role?
Moving from entry level into a mid level resident experience manager role takes a consistent record of expanding responsibility. Build depth in resident communication, conflict resolution, and lease lifecycle management. Take ownership of at least one recurring program or process improvement. Demonstrating that you can run projects independently and influence outcomes beyond your immediate duties signals readiness for mid level expectations.
Which industries hire the most mid level resident experience managers?
Mid Level resident experience manager roles concentrate in Consulting & Professional Services, Healthcare & Medical Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors invest heavily in resident retention and community quality, which drives consistent demand for experienced managers who can operate programs at scale without close supervision.