Mid Level Scheduling Supervisor Jobs
Mid level scheduling supervisor jobs go to professionals ready to own scheduling systems end to end, coordinate across departments with minimal oversight, and develop junior staff. Openings run across Construction & Real Estate, Renewable Energy, and Healthcare & Medical Services, with a mix of on-site, remote, and hybrid settings, and employers like Turner Construction Company, Nexamp, and RH hiring at this level now.
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INTRODUCTION
RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
ROLE AND RESPONSIBILITIES
As a Scheduling Lead, you will support and lead a team of Scheduling Associates to facilitate a luxury delivery experience of furniture and accessories to our customers’ homes.
- Live Our Vision, Values and Beliefs
- Provide support in a contact center environment with 50+ associates; train, provide continuous education, and coaching for Scheduling Associates to elevate quality
- Motivate and coach associates to provide an unmatched, world-class customer experience during each step of the scheduling process
- Facilitate the Training and Onboarding process for new associates
- Understand, track, and optimize key metrics; meet or exceed performance standards established for the role
- Support associates with sensitive situations for dissatisfied customers by developing a deep understanding of our processes and products; collaborate with internal and external partners to resolve customer issues
- Manage workflow and delegate special projects
- Maintain compliance with all company policies and procedures
BASIC QUALIFICATIONS
- 3+ years customer service or delivery logistics experience
- Passion for providing a first-class customer experience
- Self-starter, proactive, organized, and detail-oriented
- Resilient in the face of adversity and ability to excel under pressure
- Communicate effectively; strong listening, verbal, and written skills
- A solution-oriented and positive mindset that openly embraces change and stretches goals
- Strong technical aptitude and comfort navigating across multiple systems
- Ability to work a flexible schedule including weekends and mandatory overtime
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Top Industries Hiring
- Construction & Real Estate
- Renewable Energy
- Healthcare & Medical Services
- Retail
- Manufacturing
Mid Level Scheduling Supervisor Jobs: Frequently Asked Questions
How do I get a mid level scheduling supervisor job?
Position yourself by highlighting direct ownership of scheduling workflows, demonstrated ability to coordinate across teams, and measurable outcomes like reduced scheduling conflicts or improved shift coverage. Employers at this level want candidates who can operate independently, so emphasize decisions you made without close supervision and any experience training or guiding less experienced staff.
Which companies hire mid level scheduling supervisors?
Companies hiring mid level scheduling supervisors right now include Turner Construction Company, Nexamp, and RH, based on current listings on Migrate Mate as of November 2026. Healthcare systems, logistics companies, and large retail operations tend to hire most actively at this level, as their scale requires dedicated scheduling professionals who can manage complexity across multiple teams or locations.
Are there remote mid level scheduling supervisor jobs?
Yes, though most roles still favor on-site or hybrid arrangements given the coordination demands of the work. About 29% of mid level scheduling supervisor openings are remote or hybrid as of November 2026, concentrated primarily in industries where scheduling is centralized and digital tools handle most day-to-day communication with staff.
How do I move up to a mid level scheduling supervisor role?
Moving into a mid level scheduling supervisor role typically means building a foundation in frontline scheduling, then gradually taking on larger scope, such as owning an entire department's calendar, leading process improvements, or stepping in when the lead supervisor is unavailable. Employers look for candidates who have handled complexity independently and can show measurable impact on efficiency, coverage, or staff coordination.
Which industries hire the most mid level scheduling supervisors?
Mid Level scheduling supervisor roles concentrate in Construction & Real Estate, Renewable Energy, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive demand at the mid level because their operations run around the clock or across multiple sites, requiring supervisors who can manage dynamic schedules, handle last-minute changes, and keep staffing aligned with fluctuating workloads.