Senior Customer Marketing Manager Jobs in Seattle, WA
Senior Customer Marketing Manager jobs in Seattle are concentrated in South Lake Union, Capitol Hill, and the Bellevue-Redmond corridor, across cloud technology, e-commerce, and enterprise software sectors where retention and lifecycle marketing are core priorities. Employers actively hiring include Amazon, Amazon Web Services, and United Way. Scan the live roles below and apply to whichever ones fit.
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DESCRIPTION
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services’ Infrastructure Supply Chain and Procurement team is looking for experienced professionals to help build AWS' in-house designed and developed AI Accelerator platform (Trainium). We are looking for a candidate with supply chain and operations experience capable of operating in a fast-paced, ever-changing environment. Our NPI team works closely with our engineering and deployment teams, suppliers, and data center operations to launch new products and manage transitions. They are also responsible for integrating across supply chain commodity managers to maintain continuity of supply while minimizing risk for excess and obsolete materials.
- Executes strategic plans that improve service, productivity and quality, and that align to the overall organizational and customer vision.
- Develop and implement systems of accountability to ensure ongoing, measurable performance improvement.
- Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of the supply chain activities.
- Prepare and give detailed data-driven business reviews to senior management, focused on new product launches or transitions.
- Drive strategic BOM reviews and qualifications with internal teams.
Key job responsibilities
- Successful candidates will have a demonstrated ability to juggle multiple requirements and responsibilities, and to concisely and clearly communicate with internal and external stakeholders.
- In this role you will be interacting with senior AWS leaders on a regular basis, and will be synthesizing complex program information into actionable updates to drive alignment across engineering, supply chain, and procurement teams.
- You own the supply chain strategy for your NPI program, and are responsible for material readiness during prototype and qualification, and developing a plan to scale production for launch.
About the team
We are experienced supply chain professionals from multiple industries, bringing together our insights to provide a scalable and actionable plan for critical AWS hardware.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
LOCATION
USA, WA, Seattle - 147,900.00 - 200,100.00 USD annually
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Who's Hiring
- Amazon16

- Amazon Web Services12

- United Way2

Top Industries Hiring
- Retail16
- Technology & Software16
- E-Commerce & Online Marketplaces16
- Distribution & Wholesale12
- Non-Profit & Social Services2
Senior Customer Marketing Manager Jobs in Seattle: Frequently Asked Questions
How do I get a senior customer marketing manager job in Seattle?
Focus your search on Seattle's dominant sectors: cloud technology, e-commerce, and SaaS, where customer lifecycle and retention programs are central to growth. South Lake Union and the Bellevue-Redmond corridor hold the highest concentration of these roles. Candidates with hands-on experience in customer journey mapping, NPS programs, or product-led growth campaigns stand out, as Seattle employers lean toward data-informed marketers who can tie customer programs directly to revenue.
Which companies hire senior customer marketing managers in Seattle?
Seattle senior customer marketing manager roles are posted by Amazon, Amazon Web Services, and United Way and others right now, based on current listings on Migrate Mate as of June 2026. The Seattle market skews heavily toward large technology platforms and high-growth SaaS companies, with a secondary cluster of retail and consumer brands with strong digital customer programs.
Are there remote senior customer marketing manager jobs in Seattle?
Yes, and this role is among the more remote-compatible senior marketing positions because the core work, campaign strategy, content development, and analytics, does not require daily on-site presence. About 0% of senior customer marketing manager openings tied to Seattle are remote or hybrid as of June 2026, which is higher than average for marketing leadership roles. Cross-functional alignment work and executive presentations are the portions Seattle employers most commonly keep in-person.
How can I get a senior customer marketing manager job in Seattle with little or no experience?
The most realistic entry path in Seattle is through a customer success, lifecycle marketing coordinator, or marketing operations role at a local SaaS or e-commerce company, where you build ownership of retention and engagement programs early. Seattle's technology sector promotes from within frequently, so performing well in an associate or specialist role at a mid-size company often leads to a senior title within two to three years. Strong familiarity with CRM platforms and customer segmentation gives candidates a measurable edge in local hiring.
Which industries hire the most senior customer marketing managers in Seattle?
Most senior customer marketing manager openings in Seattle sit in Retail, Technology & Software, and E-Commerce & Online Marketplaces, per current listings on Migrate Mate as of June 2026. Seattle's identity as a global hub for cloud infrastructure and enterprise software means these sectors have ongoing demand for senior marketers who can build customer advocacy, reduce churn, and drive expansion revenue at scale.
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