Service Advisor Jobs in Connecticut
Service Advisor jobs in Connecticut are open across Hartford, Greenwich, and Stamford and other Connecticut metros, with employers like Web Team Associates, State Farm, and Hartford HealthCare hiring at every experience level. Find a role that fits below and apply directly.
Find Service Advisor JobsOverview
Showing 5 of 71+ Service Advisor jobs
INTRODUCTION
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!
As an Advisor 1, Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
LOCATION
Location Address: 755 Queen Street, Southington, CT 06489
COMPENSATION
The starting base compensation for this position is $24.70 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
Responsibilities
What our Advisor 1, Car Care Customer Service and Sales associates do:
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
BASIC QUALIFICATIONS
What you will need to succeed:
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver’s License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
BENEFITS
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
JOB CATEGORY
Car Care
INTRODUCTION
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine!
As an Advisor 1, Car Care Customer Service & Sales for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
LOCATION
Location Address: 755 Queen Street, Southington, CT 06489
COMPENSATION
The starting base compensation for this position is $24.70 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
Responsibilities
What our Advisor 1, Car Care Customer Service and Sales associates do:
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
BASIC QUALIFICATIONS
What you will need to succeed:
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver’s License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
BENEFITS
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
JOB CATEGORY
Car Care
See All 71 Service Advisor Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find Service Advisor JobsService Advisor Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Service Advisor Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- Web Team Associates12
- State Farm8
- Hartford HealthCare5
- Yale New Haven Health5
- Connecticut Children's3
Top Industries Hiring
- Healthcare & Medical Services16
- Insurance9
- Investment & Asset Management6
- Chemicals & Materials5
- Animal Care & Pet Services4
What Connecticut Employers Look For
The qualifications that appear most often in service advisor jobs across Connecticut.
- 2 or more years of automotive service advising or dealership service department experience
- Proficiency with a dealer management system such as CDK, Reynolds and Reynolds, or DealerSocket
- Strong customer communication skills and demonstrated ability to manage customer expectations
- Knowledge of vehicle maintenance schedules, repair terminology, and multi-point inspection processes
- Valid driver's license with a clean driving record
- High school diploma or equivalent, with preference for automotive technology coursework or ASE certifications
Service Advisor Jobs in Connecticut: Frequently Asked Questions
How many service advisor jobs are there in Connecticut?
There are 71+ service advisor openings in Connecticut on Migrate Mate as of June 2026, with the most roles in Hartford, Greenwich, and Stamford. New positions post regularly as employers across Connecticut hire.
How much do service advisors make in Connecticut?
Service advisors in Connecticut earn a median of about $48,090 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $37,290 for the lowest 10% to over $73,650 for the top 10%. Pay rises with experience, specialty, and employer.
Which Connecticut cities have the most service advisor jobs?
Hartford, Greenwich, and Stamford have the most service advisor openings in Connecticut right now, with additional roles spread across smaller metros statewide.
Which companies hire service advisors in Connecticut?
Employers hiring service advisors in Connecticut include Web Team Associates, State Farm, and Hartford HealthCare, based on current listings on Migrate Mate as of June 2026.
Are there remote service advisor jobs in Connecticut?
Yes. About 8% of service advisor openings tied to Connecticut are remote or hybrid as of June 2026. The rest are on-site roles based in Connecticut metros.
How do I apply for service advisor jobs in Connecticut?
You can apply to service advisor jobs in Connecticut directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Connecticut location, then apply to each one that fits.
See All 71 Service Advisor Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find Service Advisor Jobs