Service Advisor Jobs in Oklahoma City, OK
Service Advisor jobs in Oklahoma City are in strong demand, concentrated along the Auto Alley corridor on North Broadway, in Midwest City, and out toward Moore and Edmond, across franchise dealerships, independent shops, and fleet service centers. Employers hiring right now include Group 1 Automotive, Bob Moore Auto, and Rivian. Find a role that fits below and apply directly.
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Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Advisor. The role of the Service Advisor ensures that customers are greeted openly and friendly; coordinates customer repair requests; estimates cost of repairs within set guidelines; assists Service Manager with clerical duties, such as documentation required for warranty, policy settlements, repair order filing and repair preparation for warranty. *Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business.
- Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business.
- Ensures customers receive the most expedient service available through questioning and understanding repair requests.
- Works with Service Manager to ensure timely action taken and settled in areas of disputes and warranty.
- Assures all documentation necessary for sale of labor (customer, internal and warranty) is complete and properly executed.
- Inputs repair order information to data processing system and close repair orders.
- Maintains and administers shop tool and supply requirements and status.
- Informs the Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
- Advises customer of needed service work, as well as suggests additional labor, parts, and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.)
- Participates in training to stay current on technical and warranty issues.
- Assists in maintaining a clean shop and office area.
- Performs other duties as assigned by a supervisor.
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications:
- CDL (preferred).
- Minimum 4 years’ experience in related field.
- Computer experience (preferred)
- Strong customer relations and communication skills.
- Good leadership abilities.
- Must have a positive can-do attitude.
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Advisor. The role of the Service Advisor ensures that customers are greeted openly and friendly; coordinates customer repair requests; estimates cost of repairs within set guidelines; assists Service Manager with clerical duties, such as documentation required for warranty, policy settlements, repair order filing and repair preparation for warranty. *Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business.
- Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business.
- Ensures customers receive the most expedient service available through questioning and understanding repair requests.
- Works with Service Manager to ensure timely action taken and settled in areas of disputes and warranty.
- Assures all documentation necessary for sale of labor (customer, internal and warranty) is complete and properly executed.
- Inputs repair order information to data processing system and close repair orders.
- Maintains and administers shop tool and supply requirements and status.
- Informs the Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
- Advises customer of needed service work, as well as suggests additional labor, parts, and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.)
- Participates in training to stay current on technical and warranty issues.
- Assists in maintaining a clean shop and office area.
- Performs other duties as assigned by a supervisor.
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications:
- CDL (preferred).
- Minimum 4 years’ experience in related field.
- Computer experience (preferred)
- Strong customer relations and communication skills.
- Good leadership abilities.
- Must have a positive can-do attitude.
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
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Find Service Advisor JobsService Advisor Job Market in Oklahoma City
Who's Hiring
Service Advisor Jobs in Oklahoma City: Frequently Asked Questions
How do I get a service advisor job in Oklahoma City?
The strongest path in Oklahoma City is targeting the dense dealership cluster along North Broadway Extension, known locally as Auto Alley, where franchise stores for domestic and import brands hire consistently. Fleet operations tied to the energy sector and municipal fleets in the metro also post regularly. Candidates who know how to write repair orders, communicate with technicians, and handle warranty documentation stand out most with Oklahoma City hiring managers.
Which companies hire service advisors in Oklahoma City?
Companies currently hiring service advisors in Oklahoma City include Group 1 Automotive, Bob Moore Auto, and Rivian, per current listings on Migrate Mate as of November 2026. The local market is anchored by franchise dealerships along the Auto Alley corridor, alongside independent multi-bay shops and commercial fleet service operations serving the energy and logistics industries.
Are there remote service advisor jobs in Oklahoma City?
Yes, though most service advisor roles are on-site because the work involves greeting customers and coordinating with shop technicians in person. About 0% of service advisor openings tied to Oklahoma City are remote or hybrid as of November 2026, and those positions tend to focus on warranty processing, service scheduling, or customer follow-up rather than front-counter advising.
How can I get a service advisor job in Oklahoma City with little or no experience?
The most realistic entry point in Oklahoma City is a service porter or cashier role at one of the Auto Alley dealerships, which puts you on the shop floor and builds familiarity with the write-up process. Quick-lube chains and tire centers in the metro are also known to promote from within faster than larger franchise stores. Showing familiarity with Reynolds and Reynolds or CDK drive management software gives entry-level candidates a concrete edge in local interviews.
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