Senior Level Service Delivery Consultant Jobs
Senior level service delivery consultant jobs place experienced professionals in charge of end-to-end service strategy, client escalation ownership, and the delivery teams executing complex engagements. Openings are concentrated across Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, with a mix of on-site, remote, and hybrid settings, and employers like HDR, Westwood Professional Services, and Simpson Gumpertz & Heger hiring at this level now.
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Showing 5 of 219+ Senior Level Service Delivery Consultant jobs
INTRODUCTION
You're stepping into a role that puts you at the center of a fast growing technology services business working with some of the most prestigious names in the buy-side. This is a hybrid position based in New York City, where you'll be managing service delivery for a client base that includes top-tier Hedge Funds, Private Equity firms, and Wealth and Asset Managers. These are demanding, high-caliber clients and you'll be the person they trust to keep everything running smoothly and strategically. You're not just overseeing tickets and SLAs here. You're helping define how the service delivery function scales, shaping strategy, and becoming a key figure in the growth of a new arm within the business. It's a genuinely senior, influential position with real weight behind it.
ROLE AND RESPONSIBILITIES
Day to day you'll be working across Microsoft 365, Intune, Entra, Azure, AWS, core infrastructure, networking, and security. You'll bring structure and process to a fast-moving environment and make sure clients are getting an exceptional experience at every touchpoint.
BASIC QUALIFICATIONS
- Your background is in IT support, and you carry strong ITIL knowledge into everything you do.
- You've come up through an MSP, a technology consultancy, or a services firm, and you've worked with finance clients before.
- You understand their world, their expectations, and the pace they operate at.
- You know how to hold a room with a CTO and also roll up your sleeves when the situation calls for it. That balance is exactly what this role needs.
The business is growing fast, the client base is impressive, and the opportunity to shape something from a senior position like this doesn't come around often. Ready to make this your next move? Get in touch. No up-to-date CV required.
INTRODUCTION
You're stepping into a role that puts you at the center of a fast growing technology services business working with some of the most prestigious names in the buy-side. This is a hybrid position based in New York City, where you'll be managing service delivery for a client base that includes top-tier Hedge Funds, Private Equity firms, and Wealth and Asset Managers. These are demanding, high-caliber clients and you'll be the person they trust to keep everything running smoothly and strategically. You're not just overseeing tickets and SLAs here. You're helping define how the service delivery function scales, shaping strategy, and becoming a key figure in the growth of a new arm within the business. It's a genuinely senior, influential position with real weight behind it.
ROLE AND RESPONSIBILITIES
Day to day you'll be working across Microsoft 365, Intune, Entra, Azure, AWS, core infrastructure, networking, and security. You'll bring structure and process to a fast-moving environment and make sure clients are getting an exceptional experience at every touchpoint.
BASIC QUALIFICATIONS
- Your background is in IT support, and you carry strong ITIL knowledge into everything you do.
- You've come up through an MSP, a technology consultancy, or a services firm, and you've worked with finance clients before.
- You understand their world, their expectations, and the pace they operate at.
- You know how to hold a room with a CTO and also roll up your sleeves when the situation calls for it. That balance is exactly what this role needs.
The business is growing fast, the client base is impressive, and the opportunity to shape something from a senior position like this doesn't come around often. Ready to make this your next move? Get in touch. No up-to-date CV required.
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Find JobsSenior Level Service Delivery Consultant Job Market
Who's Hiring
- HDR10
- Westwood Professional Services9
- Simpson Gumpertz & Heger7
- WSP in the U.S.5
- Huron Consulting5
Top Industries Hiring
- Consulting & Professional Services79
- Technology & Software44
- Healthcare & Medical Services17
- Accounting & Auditing14
- Manufacturing12
Senior Level Service Delivery Consultant Jobs: Frequently Asked Questions
How do I get a senior level service delivery consultant job?
Employers at this level look for candidates who have owned full delivery lifecycles, not just supported them. Demonstrating that you have led client-facing engagements from scoping through post-implementation, managed escalations independently, and mentored junior consultants gives you a clear edge. Certifications in ITIL, PMP, or relevant platforms strengthen your profile, but documented outcomes carry more weight than credentials alone.
Which companies hire senior level service delivery consultants?
Companies hiring senior level service delivery consultants right now include HDR, Westwood Professional Services, and Simpson Gumpertz & Heger, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from large enterprise technology firms, management consulting practices, and outsourced IT and operations providers that run ongoing client accounts requiring experienced leadership.
Are there remote senior level service delivery consultant jobs?
Yes, though availability depends on the employer and engagement type. About 42% of senior level service delivery consultant openings are remote or hybrid as of November 2026, reflecting strong demand for experienced consultants who can manage client relationships and delivery teams without being on-site full time. Client-facing roles in regulated industries are more likely to require some in-person presence.
What makes a service delivery consultant role senior level?
Senior level roles are defined by ownership and scope rather than task execution. At this stage, you are accountable for overall delivery quality, client satisfaction, and commercial outcomes across one or more accounts. You set process standards, resolve escalations that junior staff cannot, and actively develop the people on your team. The expectation is that you operate with minimal oversight and can represent the organization directly to senior client stakeholders.
Which industries hire the most senior level service delivery consultants?
Senior Level service delivery consultant roles concentrate in Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they rely on complex, ongoing service relationships that require experienced professionals who can sustain delivery quality, manage risk, and grow accounts over time.