Service Delivery Specialist Jobs in Mississippi
Service Delivery Specialist jobs in Mississippi are open across Jackson, Calhoun City, and Meridian and other Mississippi metros, with employers like AutoZone, Amazon, and Baptist Memorial Health Care hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 23+ Service Delivery Specialist jobs
Location:
Alamo, Tennessee, United States of America
Job ID:
R0123058
Date Posted:
2026-04-02
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT, Telecom Internet
&
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people—where your expertise turns IT services into real business value. You’ll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.
In this highly visible role, you’ll guide end‑to‑end IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You’ll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.
You’ll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.
This is a full‑time, onsite role based at the factory you’re assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How you’ll make an impact
Lead IT service delivery for assigned factory sites
Serve as the primary IT escalation point for the business
Ensure effective ticket management, triage, and resolution
Deliver and support onsite IT infrastructure and applications
Oversee local IT governance, security, and cybersecurity response
Manage IT demand intake and prioritize business requirements
Lead IT build and improvement projects at site level
Coordinate IT vendors and global delivery teams
Plan and control site IT budget and costs
Enable secure machine and network connectivity
Your background
Bachelor’s degree in Computer Science, Engineering, or equivalent experience
5+ years of experience in Information Technology
2+ years in an IT leadership or management role
Experience supporting manufacturing or industrial environments
Project management experience for complex initiatives
Strong communication skills in English; additional local language skills valued
Tools
MS Office products including Excel, Word, SharePoint, Teams, and Outlook
ServiceNow (SNOW) Enterprise IT Management Platform
Microsoft DevOps and Microsoft Azure
SAP S/4HANA
Information, Data & Analytics, and Business Intelligence solutions
More about us
Be part of Hitachi Energy, a global leader accelerating the energy transition
Grow your career through international collaboration and development programs
Work in a purpose‑driven organization committed to innovation and sustainability
What We Offer
Comprehensive Health Coverage – Medical, dental, vision, and prescription plans
Retirement Savings – 401(k) with company match and additional contributions
Paid Time Off – Flexible PTO, paid holidays
Professional Growth – Tuition reimbursement and continuous learning programs
Family Support – Parental leave, adoption assistance, and fertility benefits
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Location:
Alamo, Tennessee, United States of America
Job ID:
R0123058
Date Posted:
2026-04-02
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT, Telecom Internet
&
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people—where your expertise turns IT services into real business value. You’ll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.
In this highly visible role, you’ll guide end‑to‑end IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You’ll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.
You’ll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.
This is a full‑time, onsite role based at the factory you’re assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How you’ll make an impact
Lead IT service delivery for assigned factory sites
Serve as the primary IT escalation point for the business
Ensure effective ticket management, triage, and resolution
Deliver and support onsite IT infrastructure and applications
Oversee local IT governance, security, and cybersecurity response
Manage IT demand intake and prioritize business requirements
Lead IT build and improvement projects at site level
Coordinate IT vendors and global delivery teams
Plan and control site IT budget and costs
Enable secure machine and network connectivity
Your background
Bachelor’s degree in Computer Science, Engineering, or equivalent experience
5+ years of experience in Information Technology
2+ years in an IT leadership or management role
Experience supporting manufacturing or industrial environments
Project management experience for complex initiatives
Strong communication skills in English; additional local language skills valued
Tools
MS Office products including Excel, Word, SharePoint, Teams, and Outlook
ServiceNow (SNOW) Enterprise IT Management Platform
Microsoft DevOps and Microsoft Azure
SAP S/4HANA
Information, Data & Analytics, and Business Intelligence solutions
More about us
Be part of Hitachi Energy, a global leader accelerating the energy transition
Grow your career through international collaboration and development programs
Work in a purpose‑driven organization committed to innovation and sustainability
What We Offer
Comprehensive Health Coverage – Medical, dental, vision, and prescription plans
Retirement Savings – 401(k) with company match and additional contributions
Paid Time Off – Flexible PTO, paid holidays
Professional Growth – Tuition reimbursement and continuous learning programs
Family Support – Parental leave, adoption assistance, and fertility benefits
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
See All 23 Service Delivery Specialist Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsService Delivery Specialist Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Service Delivery Specialist Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
- AutoZone16
- Amazon1
- Baptist Memorial Health Care1
- Hitachi Global Air Power Us, LLC (F/K/A Sullair Llc)1
- Ochsner Health1
Top Industries Hiring
- Automotive16
- Healthcare & Medical Services3
- Education1
- Manufacturing1
What Mississippi Employers Look For
The qualifications that appear most often in service delivery specialist jobs across Mississippi.
- Experience managing SLAs and escalations in a client-facing service environment
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk
- ITIL Foundation certification or demonstrated knowledge of ITIL service management practices
- Strong written and verbal communication skills for internal and external stakeholders
- Bachelor's degree in business, information technology, or a related field
- Experience coordinating cross-functional teams to resolve service delivery issues
Service Delivery Specialist Jobs in Mississippi: Frequently Asked Questions
How many service delivery specialist jobs are there in Mississippi?
There are 23+ service delivery specialist openings in Mississippi on Migrate Mate as of June 2026, with the most roles in Jackson, Calhoun City, and Meridian. New positions post regularly as employers across Mississippi hire.
Which Mississippi cities have the most service delivery specialist jobs?
Jackson, Calhoun City, and Meridian have the most service delivery specialist openings in Mississippi right now, with additional roles spread across smaller metros statewide.
Which companies hire service delivery specialists in Mississippi?
Employers hiring service delivery specialists in Mississippi include AutoZone, Amazon, and Baptist Memorial Health Care, based on current listings on Migrate Mate as of June 2026.
Are there remote service delivery specialist jobs in Mississippi?
Yes. About 4% of service delivery specialist openings tied to Mississippi are remote or hybrid as of June 2026. The rest are on-site roles based in Mississippi metros.
How do I apply for service delivery specialist jobs in Mississippi?
You can apply to service delivery specialist jobs in Mississippi directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Mississippi location, then apply to each one that fits.
See All 23 Service Delivery Specialist Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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