Senior Level Service Development Manager Jobs
Senior level service development manager jobs put experienced professionals in charge of shaping service strategy, owning portfolio outcomes, and leading the cross-functional teams that deliver results. Openings concentrate across Consulting & Professional Services, Technology & Software, and Biotechnology & Pharmaceuticals, with a mix of on-site, remote, and hybrid settings, and employers like Amazon, HDR, and Revolution Medicines hiring at this level now.
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ADP is hiring a Senior Manager, Business Partnership Development.
- Are you passionate about building strategic partnerships that create new growth opportunities and expand market reach?
- Do you enjoy developing partner ecosystems, creating go-to-market strategies, and driving revenue through referral, channel, and alliance relationships?
- Are you looking for an opportunity where you can combine business development expertise, relationship management skills, and strategic thinking to make a significant impact on business growth?
If so, this may be the opportunity you've been searching for.
As a Senior Manager, Business Partnership Development, you will be responsible for driving revenue growth through the development, expansion, and management of strategic partnerships focused on the small business market. You will identify, recruit, onboard, and enable referral, channel, and alliance partners while building a scalable ecosystem that generates qualified opportunities and accelerates business growth.
In this role, you'll collaborate closely with Sales, Marketing, Product, and Operations teams to develop partnership strategies, execute joint go-to-market initiatives, and optimize partner performance. Success requires a consultative mindset, strong relationship-building capabilities, and the ability to turn strategic partnerships into measurable business outcomes.
What You'll Do
Here's what you can expect on a typical day:
Partnership Strategy & Business Development
- Develop and execute a comprehensive business development strategy focused on expanding ADP's presence within the small business market.
- Identify, evaluate, and secure strategic referral, channel, and alliance partnerships that align with business growth objectives.
- Build and maintain a scalable partner ecosystem that drives customer acquisition, market penetration, and revenue growth.
- Continuously assess market trends, partner opportunities, and competitive dynamics to inform growth strategies.
Partner Acquisition & Lifecycle Management
- Own the full partner lifecycle from prospecting and recruitment through onboarding, activation, and ongoing relationship management.
- Establish strong executive and operational relationships with partners to support long-term success and mutual growth.
- Develop engagement plans that increase partner productivity, loyalty, and business contribution.
- Ensure partners receive the tools, resources, and support needed to effectively represent ADP solutions.
Partner Enablement & PRM Management
- Lead administration, optimization, and adoption of the Partner Relationship Management (PRM) platform.
- Develop and maintain onboarding materials, training programs, partner communications, and enablement resources.
- Create scalable processes and best practices that drive partner engagement and operational efficiency.
- Monitor utilization and effectiveness of partner programs and continuously enhance the partner experience.
Revenue Generation & Sales Collaboration
- Partner closely with Sales teams to generate, qualify, and transition opportunities through the partner channel.
- Support co-selling initiatives and joint business planning activities with strategic partners.
- Align partnership efforts with sales objectives to maximize pipeline creation and revenue generation.
- Develop processes that improve lead flow, referral conversion, and overall partner contribution to business growth.
Cross-Functional Leadership
- Collaborate with Marketing, Product, Operations, and Sales leadership to develop and execute growth initiatives.
- Participate in strategic planning efforts to identify opportunities for new partnerships and market expansion.
- Serve as the voice of the partner community by sharing insights and recommendations that improve products, programs, and partner experiences.
- Representing ADP at industry events, conferences, networking opportunities, and partner meetings.
Performance Management & Analytics
- Monitor partner activity, engagement levels, referral volume, pipeline development, and revenue contribution.
- Establish and track key performance indicators to measure partner effectiveness and business impact.
- Analyze performance trends and develop recommendations to optimize growth and partner success.
- Deliver regular reporting and business updates to leadership regarding partnership performance and strategic opportunities.
TO SUCCEED IN THIS ROLE:
Required Qualifications
- 7+ years of experience in Business Development, Partnerships, Channel Sales, Alliance Management, or related disciplines.
- Proven success building, scaling, and managing partner ecosystems that drive measurable revenue growth.
- Experience developing and executing partnership strategies focused on customer acquisition and market expansion.
- Experience utilizing Partner Relationship Management (PRM) platforms and CRM systems, preferably Salesforce.
- Strong negotiation, communication, presentation, and relationship-management skills.
- Demonstrated ability to influence internal and external stakeholders and manage complex partner relationships.
- Strong business acumen with the ability to identify opportunities, assess risks, and develop growth strategies.
- Excellent project management and organizational skills with a focus on execution and results.
A college degree is great but not required. What's more important is having the skills needed to perform successfully in this role.
Other acceptable experiences could include:
- Equivalent experience in Business Development, Strategic Partnerships, Sales, Channel Management, Account Management, Alliance Development, Marketing, or related fields.
- Military experience. We recognize and appreciate the unique leadership, relationship-building, problem-solving, strategic thinking, and execution skills developed through military service and welcome those experiences in our organization.
BONUS POINTS FOR THESE:
- Experience supporting small business markets or SMB-focused solutions.
- Experience developing referral, channel, reseller, alliance, or strategic partner programs.
- Knowledge of Human Capital Management, Payroll, Retirement Services, Benefits Administration, or Financial Services industries.
- Experience building partner enablement programs, certification models, and growth frameworks.
- Familiarity with partner marketing, co-selling strategies, and demand generation initiatives.
- Experience designing performance dashboards, partnership analytics, and revenue reporting processes.
- Experience working within high-growth or rapidly evolving business environments.
You'll Love Working Here Because You Can:
- Drive Growth. Build strategic partnerships that directly contribute to business expansion and revenue generation.
- Influence Strategy. Help shape partnership and market growth strategies that impact organizational success.
- Build Meaningful Relationships. Create lasting partnerships that provide value to clients, partners, and ADP.
- Lead Through Innovation. Develop programs and strategies that expand how ADP engages with the small business community.
- Own Your Success. Measure your impact through partner growth, pipeline creation, and revenue contribution.
- Collaborate Across ADP. Partner with leaders across Sales, Marketing, Product, and Operations to achieve shared goals.
- Join a culture that values innovation, collaboration, accountability, and continuous growth.
Ready to #MakeYourMark? Apply now and help build the partnerships that power the future growth of ADP
#LI-AJ1
#LI-Hybrid
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
ADP is hiring a Senior Manager, Business Partnership Development.
- Are you passionate about building strategic partnerships that create new growth opportunities and expand market reach?
- Do you enjoy developing partner ecosystems, creating go-to-market strategies, and driving revenue through referral, channel, and alliance relationships?
- Are you looking for an opportunity where you can combine business development expertise, relationship management skills, and strategic thinking to make a significant impact on business growth?
If so, this may be the opportunity you've been searching for.
As a Senior Manager, Business Partnership Development, you will be responsible for driving revenue growth through the development, expansion, and management of strategic partnerships focused on the small business market. You will identify, recruit, onboard, and enable referral, channel, and alliance partners while building a scalable ecosystem that generates qualified opportunities and accelerates business growth.
In this role, you'll collaborate closely with Sales, Marketing, Product, and Operations teams to develop partnership strategies, execute joint go-to-market initiatives, and optimize partner performance. Success requires a consultative mindset, strong relationship-building capabilities, and the ability to turn strategic partnerships into measurable business outcomes.
What You'll Do
Here's what you can expect on a typical day:
Partnership Strategy & Business Development
- Develop and execute a comprehensive business development strategy focused on expanding ADP's presence within the small business market.
- Identify, evaluate, and secure strategic referral, channel, and alliance partnerships that align with business growth objectives.
- Build and maintain a scalable partner ecosystem that drives customer acquisition, market penetration, and revenue growth.
- Continuously assess market trends, partner opportunities, and competitive dynamics to inform growth strategies.
Partner Acquisition & Lifecycle Management
- Own the full partner lifecycle from prospecting and recruitment through onboarding, activation, and ongoing relationship management.
- Establish strong executive and operational relationships with partners to support long-term success and mutual growth.
- Develop engagement plans that increase partner productivity, loyalty, and business contribution.
- Ensure partners receive the tools, resources, and support needed to effectively represent ADP solutions.
Partner Enablement & PRM Management
- Lead administration, optimization, and adoption of the Partner Relationship Management (PRM) platform.
- Develop and maintain onboarding materials, training programs, partner communications, and enablement resources.
- Create scalable processes and best practices that drive partner engagement and operational efficiency.
- Monitor utilization and effectiveness of partner programs and continuously enhance the partner experience.
Revenue Generation & Sales Collaboration
- Partner closely with Sales teams to generate, qualify, and transition opportunities through the partner channel.
- Support co-selling initiatives and joint business planning activities with strategic partners.
- Align partnership efforts with sales objectives to maximize pipeline creation and revenue generation.
- Develop processes that improve lead flow, referral conversion, and overall partner contribution to business growth.
Cross-Functional Leadership
- Collaborate with Marketing, Product, Operations, and Sales leadership to develop and execute growth initiatives.
- Participate in strategic planning efforts to identify opportunities for new partnerships and market expansion.
- Serve as the voice of the partner community by sharing insights and recommendations that improve products, programs, and partner experiences.
- Representing ADP at industry events, conferences, networking opportunities, and partner meetings.
Performance Management & Analytics
- Monitor partner activity, engagement levels, referral volume, pipeline development, and revenue contribution.
- Establish and track key performance indicators to measure partner effectiveness and business impact.
- Analyze performance trends and develop recommendations to optimize growth and partner success.
- Deliver regular reporting and business updates to leadership regarding partnership performance and strategic opportunities.
TO SUCCEED IN THIS ROLE:
Required Qualifications
- 7+ years of experience in Business Development, Partnerships, Channel Sales, Alliance Management, or related disciplines.
- Proven success building, scaling, and managing partner ecosystems that drive measurable revenue growth.
- Experience developing and executing partnership strategies focused on customer acquisition and market expansion.
- Experience utilizing Partner Relationship Management (PRM) platforms and CRM systems, preferably Salesforce.
- Strong negotiation, communication, presentation, and relationship-management skills.
- Demonstrated ability to influence internal and external stakeholders and manage complex partner relationships.
- Strong business acumen with the ability to identify opportunities, assess risks, and develop growth strategies.
- Excellent project management and organizational skills with a focus on execution and results.
A college degree is great but not required. What's more important is having the skills needed to perform successfully in this role.
Other acceptable experiences could include:
- Equivalent experience in Business Development, Strategic Partnerships, Sales, Channel Management, Account Management, Alliance Development, Marketing, or related fields.
- Military experience. We recognize and appreciate the unique leadership, relationship-building, problem-solving, strategic thinking, and execution skills developed through military service and welcome those experiences in our organization.
BONUS POINTS FOR THESE:
- Experience supporting small business markets or SMB-focused solutions.
- Experience developing referral, channel, reseller, alliance, or strategic partner programs.
- Knowledge of Human Capital Management, Payroll, Retirement Services, Benefits Administration, or Financial Services industries.
- Experience building partner enablement programs, certification models, and growth frameworks.
- Familiarity with partner marketing, co-selling strategies, and demand generation initiatives.
- Experience designing performance dashboards, partnership analytics, and revenue reporting processes.
- Experience working within high-growth or rapidly evolving business environments.
You'll Love Working Here Because You Can:
- Drive Growth. Build strategic partnerships that directly contribute to business expansion and revenue generation.
- Influence Strategy. Help shape partnership and market growth strategies that impact organizational success.
- Build Meaningful Relationships. Create lasting partnerships that provide value to clients, partners, and ADP.
- Lead Through Innovation. Develop programs and strategies that expand how ADP engages with the small business community.
- Own Your Success. Measure your impact through partner growth, pipeline creation, and revenue contribution.
- Collaborate Across ADP. Partner with leaders across Sales, Marketing, Product, and Operations to achieve shared goals.
- Join a culture that values innovation, collaboration, accountability, and continuous growth.
Ready to #MakeYourMark? Apply now and help build the partnerships that power the future growth of ADP
#LI-AJ1
#LI-Hybrid
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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Find JobsSenior Level Service Development Manager Job Market
Who's Hiring
- Amazon30
- HDR21
- Revolution Medicines18
- BKF Engineers13
- JPMorganChase12
Top Industries Hiring
- Consulting & Professional Services137
- Technology & Software114
- Biotechnology & Pharmaceuticals100
- Electronics & Hardware54
- Manufacturing51
Senior Level Service Development Manager Jobs: Frequently Asked Questions
How do I get a senior level service development manager job?
Employers at this level look for candidates who have owned full service development cycles, not just contributed to them. Demonstrating that you have set direction, managed stakeholder relationships across business units, and mentored junior team members gives you a clear edge. A portfolio of measurable service improvements or successful launches strengthens your candidacy significantly.
Which companies hire senior level service development managers?
Companies hiring senior level service development managers right now include Amazon, HDR, and Revolution Medicines, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from mid-to-large organizations with established service lines that need experienced leaders to drive growth, standardize delivery, and develop internal talent.
Are there remote senior level service development manager jobs?
Yes, though availability varies by industry and employer. About 32% of senior level service development manager openings are remote or hybrid as of November 2026, reflecting strong demand for experienced professionals who can operate effectively without being on-site full time. Fully remote roles at this level often require demonstrated experience leading distributed teams.
What makes a service development manager role senior level?
Senior level roles are defined by scope and accountability. Where mid-level managers execute within defined frameworks, senior service development managers shape those frameworks, own the outcomes tied to them, and lead others through execution. Expect responsibility for strategic planning, cross-functional alignment, budget oversight, and developing the capabilities of less experienced team members.
Which industries hire the most senior level service development managers?
Senior Level service development manager roles concentrate in Consulting & Professional Services, Technology & Software, and Biotechnology & Pharmaceuticals, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because they operate complex, evolving service portfolios that require experienced managers to build scalable processes and lead high-stakes client or product relationships.