Mid Level Service Engineer Jobs
Mid level service engineer jobs go to engineers ready to own complex troubleshooting workflows, mentor junior teammates, and drive technical decisions across client deployments with limited oversight. Roles are a mix of on-site, remote, and hybrid positions concentrated in Manufacturing, Electronics & Hardware, and Technology & Software, with employers like Unisys, Jobot, and Baker Hughes hiring at this level now.
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Who We Are
At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!
About the Job
The Field Service Engineer II maintains high‐quality medical imaging equipment for our customers, including systems applications, quality checks, calibration, operating system help, software assistance, technical support, and issue troubleshooting.
What is in It for You?
- The opportunity to make a real impact on patients’ lives.
- Comprehensive Benefits Package.
- Tuition Reimbursement.
- Up to a 3% match on your 401K.
- Make any day a pay day with Daily Pay.
What You Will Do in This Role
FIELD SUPPORT (75%)
- Troubleshoot high‐end medical imaging equipment.
- Establish and adhere to preventative maintenance schedules.
- Maintain customer service logs and internal service records.
- Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems.
- Follow Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
- Perform service, calibrations, and quality assurance check for an entire imaging system as per the ISO13485 standards.
TECHNICAL SUPPORT (10%)
- Deliver technical support on high‐end medical imaging equipment online and or via telephone.
- Communicate daily with customers to ensure resolution and proper follow‐up.
- Maintain system performance by performing system monitoring and evaluation, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to Original Equipment Manufacturer (OEM).
APPLICATIONS SUPPORT (5%)
- Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues and trends.
SOFTWARE SUPPORT (10%)
- Provide continuous up‐time support for applications software issues associated with the X‐ray and Vascular modalities.
- Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration.
- Prepare users by designing and conducting training programs, providing software support and reference.
- Supply online and telephone support for Windows and Linux.
What You Will Need for This Role
- Minimum 5 years of high‐end medical imaging equipment maintenance and repair experience.
- High School Diploma or GED.
- Must hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies.
- Basic computer skills; understanding of computer networks and equipment interaction.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off‐hours as needed to support a 24/7 schedule.
- Willingness to travel periodically to support business needs.
- The ability to lift, push and/or pull up to 75 pounds.
- The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID‐19 vaccination.
Agiliti offers a robust suite of benefits for regular, full‐time, non‐union employees including: health insurance options for Medical, Dental Vision plans, Short‐ and Long‐Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact recruitingagilitihealth.com.
Primary Job Location:
Norman Regional Health System
Job Title:
Field Service Engineer II
Company:
Agiliti
Location:
Norman, Oklahoma
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Who's Hiring



Top Industries Hiring
- Manufacturing20
- Electronics & Hardware19
- Technology & Software17
- Staffing & Recruiting10
- Medical Devices8
Mid Level Service Engineer Jobs: Frequently Asked Questions
How do I get a mid level service engineer job?
Position your experience around ownership, not just task completion. Highlight specific systems you maintained end to end, problems you diagnosed independently, and improvements you drove rather than assisted with. Tailor your resume to show client-facing impact, technical depth in relevant platforms or equipment, and any cross-functional work with product or field teams. Mid level roles reward engineers who can operate with minimal supervision.
Which companies hire mid level service engineers?
Companies hiring mid level service engineers right now include Unisys, Jobot, and Baker Hughes, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from manufacturers, technology hardware firms, and field service organizations that need engineers who can handle complex accounts independently.
Are there remote mid level service engineer jobs?
Yes, though availability depends on the role type. About 41% of mid level service engineer openings are remote or hybrid as of September 2026, with remote work more common in software-oriented service roles and hybrid arrangements typical for positions that mix lab work, client coordination, or occasional on-site visits.
How do I move up to a mid level service engineer role?
The path from entry level to mid level is built on demonstrated ownership over time. Focus on deepening your expertise in a specific system, product line, or technical domain, and take on progressively complex cases without waiting to be assigned them. Showing measurable impact, such as reduced resolution times or improved customer outcomes, and mentoring newer colleagues signals readiness for mid level responsibility.
Which industries hire the most mid level service engineers?
Mid Level service engineer roles concentrate in Manufacturing, Electronics & Hardware, and Technology & Software, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they rely on complex installed equipment, long-term client relationships, and technically skilled engineers who can manage accounts independently after initial onboarding.