Entry Level Service Operations Analyst Jobs
New grad service operations analyst jobs are open to recent graduates and entry level candidates with zero to two years of experience, where internship work or a strong analytical portfolio can outweigh a long resume. Most openings are on-site roles across Banking & Financial Services, Technology & Software, and Insurance, with employers like Bank of America, GEODIS, and Mattel hiring at this level now.
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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
US Service Operations Analyst
We are looking for a US Service Operations Analyst to join the Remittance team here at athenahealth. In this role, the US Service Operations Analyst will be responsible for reviewing assigned work, researching issues, coordinating with internal partners, and helping to improve workflows that support revenue cycle performance. This individual will help keep critical operational work moving by managing assigned queues, researching issues, and supporting accurate resolution across service processes. The US Service Operations Analyst works to connect day-to-day execution with broader business results by helping identify trends, improve workflow reliability, and support efficient follow-through. This is a strong opportunity for someone who enjoys problem-solving, working across teams, and contributing to process improvement in a fast-moving environment.
The Team: The Remittance team plays an important role in supporting strong financial outcomes for healthcare organizations. The team reviews payment and claims-related work, helps resolve open accounts receivable, and identifies opportunities to improve accuracy and efficiency across workflows. Team members work closely with cross-functional partners to remove barriers, address issues, and support continuous improvement. This team combines operational focus, collaboration, and problem-solving to help deliver consistent results.
Job Responsibilities
- Review assigned operational work queues and tasks to support timely and accurate completion of service-related activities.
- Research account, claim, payment, or workflow information to identify issues and determine appropriate next steps.
- Prioritize work based on urgency, criticality, and business impact to meet operational goals.
- Communicate clearly with internal stakeholders to share updates, clarify issues, and support resolution.
- Collaborate with cross-functional teams to address workflow barriers, resolve operational issues, and support shared goals.
- Apply critical thinking and problem-solving skills to evaluate issues and recommend practical solutions.
- Document work, findings, and updates accurately to support consistency and effective follow-through.
- Identify recurring issues and process improvement opportunities that can improve operational efficiency and outcomes.
- Manage assigned responsibilities independently while contributing to team priorities and service goals.
- Use AI tools, when available, to help organize work, summarize issue trends, or draft routine communications more efficiently, while reviewing outputs carefully and maintaining responsibility for final decisions and actions.
Typical Qualifications
- 1+ years of experience in healthcare operations, revenue cycle, claims, remittance, accounts receivable, service operations, or a related field.
- Relevant professional experience preferred.
- Effective oral and written communication skills and strong interpersonal skills.
- Strong planning and organizational abilities.
- Time management skills and ability to prioritize work based on criticality.
- Critical thinking and problem-solving skills.
- Ability to work independently and collaboratively with cross-functional teams.
- Experience working with cross-functional groups to achieve common goals.
- Flexibility and adaptability in response to changing priorities and business needs.
- Ability to maintain accuracy in work requires close review of details.
Expected Compensation
$30,000 - $52,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
US Service Operations Analyst
We are looking for a US Service Operations Analyst to join the Remittance team here at athenahealth. In this role, the US Service Operations Analyst will be responsible for reviewing assigned work, researching issues, coordinating with internal partners, and helping to improve workflows that support revenue cycle performance. This individual will help keep critical operational work moving by managing assigned queues, researching issues, and supporting accurate resolution across service processes. The US Service Operations Analyst works to connect day-to-day execution with broader business results by helping identify trends, improve workflow reliability, and support efficient follow-through. This is a strong opportunity for someone who enjoys problem-solving, working across teams, and contributing to process improvement in a fast-moving environment.
The Team: The Remittance team plays an important role in supporting strong financial outcomes for healthcare organizations. The team reviews payment and claims-related work, helps resolve open accounts receivable, and identifies opportunities to improve accuracy and efficiency across workflows. Team members work closely with cross-functional partners to remove barriers, address issues, and support continuous improvement. This team combines operational focus, collaboration, and problem-solving to help deliver consistent results.
Job Responsibilities
- Review assigned operational work queues and tasks to support timely and accurate completion of service-related activities.
- Research account, claim, payment, or workflow information to identify issues and determine appropriate next steps.
- Prioritize work based on urgency, criticality, and business impact to meet operational goals.
- Communicate clearly with internal stakeholders to share updates, clarify issues, and support resolution.
- Collaborate with cross-functional teams to address workflow barriers, resolve operational issues, and support shared goals.
- Apply critical thinking and problem-solving skills to evaluate issues and recommend practical solutions.
- Document work, findings, and updates accurately to support consistency and effective follow-through.
- Identify recurring issues and process improvement opportunities that can improve operational efficiency and outcomes.
- Manage assigned responsibilities independently while contributing to team priorities and service goals.
- Use AI tools, when available, to help organize work, summarize issue trends, or draft routine communications more efficiently, while reviewing outputs carefully and maintaining responsibility for final decisions and actions.
Typical Qualifications
- 1+ years of experience in healthcare operations, revenue cycle, claims, remittance, accounts receivable, service operations, or a related field.
- Relevant professional experience preferred.
- Effective oral and written communication skills and strong interpersonal skills.
- Strong planning and organizational abilities.
- Time management skills and ability to prioritize work based on criticality.
- Critical thinking and problem-solving skills.
- Ability to work independently and collaboratively with cross-functional teams.
- Experience working with cross-functional groups to achieve common goals.
- Flexibility and adaptability in response to changing priorities and business needs.
- Ability to maintain accuracy in work requires close review of details.
Expected Compensation
$30,000 - $52,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
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Find JobsEntry Level Service Operations Analyst Job Market
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Technology & Software
- Insurance
- Manufacturing
- Healthcare & Medical Services
Entry Level Service Operations Analyst Jobs: Frequently Asked Questions
How do I get an entry level service operations analyst job?
Focus on demonstrating analytical and process-improvement skills through coursework, internships, or project work. Employers at this level look for candidates comfortable with spreadsheets, ticketing systems, and basic data reporting. Highlighting experience tracking workflows, supporting operations teams, or completing a relevant internship gives you a concrete edge over candidates who list only coursework.
Which companies hire entry level service operations analysts?
Companies hiring entry level service operations analysts right now include Bank of America, GEODIS, and Mattel, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a wide range of organizations, including large enterprises building out operations teams and growing mid-size companies that need analytical support across service delivery functions.
Are there remote entry level service operations analyst jobs?
Yes, though on-site roles are more common at the entry level. About 0% of entry level service operations analyst openings are remote or hybrid as of November 2026, so candidates who prefer flexibility do have options. Hybrid arrangements are especially common at larger organizations where new analysts work alongside senior team members part of the week.
Are these new grad service operations analyst jobs?
Yes, many of these openings are new grad and junior roles that welcome candidates with little or no professional experience. A new grad posting typically welcomes zero to two years of experience and treats internships, academic projects, or a demonstrated analytical skill set as equivalent to full-time work history. Look for language like 'entry level,' 'recent graduates welcome,' or 'will train' as reliable signals.
Which industries hire the most entry level service operations analysts?
Entry Level service operations analyst roles concentrate in Banking & Financial Services, Technology & Software, and Insurance, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they rely on structured service delivery, high transaction volumes, or customer-facing operations that require analytical support to run efficiently.