Service Supervisor Jobs in Montana

Position Summary:

The Nutrition Services Supervisor is responsible for assisting with planning, directing, organizing, monitoring and staffing departmental services subject to policies, budgets, food and supply procurement, objectives and directives mandated by regulatory agencies, DNV and the hospital administrative team. The Nutrition Services Supervisor works with the Nutrition Services Manager in establishing and enforcing the Nutrition Services' policies and standard operating procedures. The Nutrition Services Supervisor is a working supervisor that works directly with the team and participates in and coordinates food services for patients, employees and visitors. Ensures adequate daily staffing, works assigned shifts, and ensures timeliness and optimal quality standards of service within the guidelines and budget established. Communicates and coordinates food services with nursing and other departments in the absence of the Manager.

Minimum Qualifications:

Required

• High School Diploma or Equivalent
• ServSafe Food Protection Manager certification
• Two (2) years of food service experience

Preferred

• Current Certified Dietary Manager
• Two (2) years of experience in a leadership role
• Two (2) years of food service experience at Bozeman Health

Essential Job Functions:

In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

Development:

• Meets competency assessment performance criteria in all areas of department within four (4) months of hire.
• Participates and completes assigned leadership training.
• Participates in team meetings, recipe and menu development, and assigned improvement projects.
• Actively participates in the development and training of direct reports.

Supervisory Duties:

• Provides hands-on department leadership, participating in and monitoring broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and hospital requirements.
• Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization.
• Coordinates and oversees the organization-wide departmental services. Continuously assesses, measures, and improves departmental performance.
• Demonstrates clinical/technical and managerial competency.
• Ensures staff professional needs are met.
• Leads, teaches, inspires, helps and consistently demonstrates hospital behavioral standards.

Safety and Sanitation:

• Demonstrates, practices, teaches, and monitors high level of compliance to food safety practices.
• Conducts quality compliance audits to ensure a high level of equipment, storage, and work areas consistently meet sanitation requirements.
• Ensures all equipment and tools are in safe working condition.
• Ensures employees are following all accident prevention and employee safety practices at all times.

Financial Responsibility:

• Tracks and manages food and non-food waste.
• Completes financial reporting as assigned.
• Demonstrates responsible management of all departmental resources and maintains financial resources to budget.

Collaboration and Teamwork:

• Participates in and supports a positive teamwork environment.
• Supports the Nutrition Services team by training to perform additional duties that may include but are not limited to dishwashing, cleaning, stocking supplies, organizing storage and work areas, preparing food, or operating the cash register and receiving payments from cafeteria customers. At any time during a work shift, the employee may be assigned to perform other duties in order to meet patient, customer, and department needs.

Knowledge, Skills, and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times
• Exercises tact, discretion, sensitivity, and maintains confidentiality
• Performs essential job functions successfully in a busy and stressful environment
• Learns current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Repeatedly – 50 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Continuously): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Continuously): Walking and moving around within the work area requires good balance and coordination.

Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Continuously): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Continuously): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

78012300 Nutrition Services (BSMC)