Service Supervisor Jobs
Service Supervisor jobs are open across retail, hospitality, healthcare, manufacturing, and facilities management, from entry-level team lead to senior operations roles, with specializations in customer service, field operations, and quality assurance. Find a role that fits from the openings below and apply directly.
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SUMMARY
Supervises daily staff activities for access personnel and functions.
Responsibilities
- Determines, coordinates and supervises daily staffing assignments and levels.
- Provides direction, orientation, training, coaching, and mentoring to staff.
- Performs or assists with performance evaluations and disciplinary actions.
- Performs staff responsibilities as needed to meet departmental goals.
- Leads the handling and resolution of complex issues and complaints.
- Assesses quality of services delivered and facilitates staff development programs.
- Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
COMPETENCIES
ACCOUNTABILITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, LEADING BY COACHING, MANAGING PEOPLE, PATIENT AND FAMILY CENTERED CARE, PRODUCTIVE WORK MEETINGS, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
EDUCATION AND CERTIFICATION REQUIREMENTS
High School Diploma or Equivalent (Required)
ADDITIONAL JOB INFORMATION
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to travel from location to location with the healthcare system.
Required Work Experience: 2 years experience in a healthcare setting with some progressive lead responsibilities.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Bending and Stooping = 0%
- Climbing = 0%
- Keyboard Entry = 80%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 0%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
- Lifting or Carrying 25 - 75 lbs Non-Patient = 0%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 60%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 0%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 80%
- Running = 0%
- Sitting = 80%
- Squatting = 0%
- Standing = 80%
- Walking = 80%
- Audible Speech = 80%
- Hearing Acuity = 80%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 80%
- Distinguish Color = 0%
- Seeing - Far = 80%
- Seeing - Near = 80%
- Bio hazardous Waste = 0%
- Biological Hazards - Respiratory = 0%
- Biological Hazards - Skin or Ingestion = 0%
- Blood and/or Bodily Fluids = 0%
- Communicable Diseases and/or Pathogens = 0%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 0%
- Hazardous Chemicals = 0%
- Hazardous Medication = 0%
- Latex = 0%
- Computer Monitor = 80%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 0%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 0%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 0%
SHIFT
Nights
DISCLAIMER:
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net
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Find Service Supervisor JobsService Supervisor Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Starbucks7,900

- Finish Line253

- Bath & Body Works208

- KFC198

- Sheetz163

Top Industries Hiring
- Food & Beverage8,419
- Healthcare & Medical Services1,521
- Retail964
- Hospitality & Tourism334
- Transportation & Logistics303
What Employers Look For
The qualifications that appear most often in service supervisor jobs.
- Two or more years of supervisory or team lead experience in a service environment
- Demonstrated ability to manage scheduling, performance reviews, and staff coaching
- Proficiency with workforce management software or point-of-sale systems
- Strong written and verbal communication skills for cross-department coordination
- Relevant certification such as ServSafe, OSHA 10, or industry-specific credentials
- High school diploma or equivalent required, associate or bachelor's degree preferred
Tips for Your Service Supervisor Job Search
Quantify your team leadership outcomes
Hiring managers for service supervisor roles want to see the size of the team you led, turnover rates you improved, and service metrics you hit. Replace vague phrases like 'managed staff' with specific numbers and results tied to operations or customer satisfaction.
Tailor your resume to the industry vertical
A service supervisor resume for a healthcare facility reads differently than one for a logistics hub. Swap in industry-specific language from each job posting, and make sure your most relevant environment, whether clinic, warehouse, or retail floor, leads your summary.
Filter openings by shift type and site count
Many service supervisor postings cover multi-site or overnight responsibilities that aren't obvious from the title. Read the full job description before applying and confirm whether the role requires travel, split shifts, or oversight across multiple locations.
Apply early to roles that fit
Migrate Mate lists service supervisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for service supervisor positions commonly ask how you handled a team conflict, a sudden staff shortage, or a drop in service quality. Prepare two or three concrete examples using the situation, action, and result structure before your first call.
Negotiate on schedule flexibility and training budgets
Base pay in service supervisor roles is often banded tightly, but employers have more room on shift preferences, certification reimbursement, and on-call expectations. Know which levers matter most to you before you enter any compensation conversation.
Service Supervisor Jobs: Frequently Asked Questions
Which companies are hiring the most service supervisors?
The companies hiring the most service supervisors right now include Starbucks, Finish Line, and Bath & Body Works, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of June 2026. Demand is consistently high in healthcare facilities, large-format retail, and facilities management contractors.
How many service supervisor jobs are remote?
About 1% of service supervisor openings are fully remote or hybrid as of June 2026, which is lower than many office-based roles because most positions require on-site team oversight. The sub-areas most likely to offer remote or hybrid arrangements include customer service operations centers and field service coordination roles that rely primarily on digital communication tools.
How do you become a service supervisor?
Start by building experience as a frontline service worker in your target industry, then actively take on informal leadership responsibilities like training new hires or covering shift leads. Pursue any available certifications relevant to your sector, such as ServSafe for food service or OSHA credentials for facilities roles. Once you have consistent results to point to, apply to posted team lead or junior supervisor openings to formalize the step up.
Can you get hired as a service supervisor without direct supervisory experience?
Yes, many employers will consider candidates who have informally led teams, trained coworkers, or managed processes without holding an official supervisor title. Emphasize any situation where you directed the work of others, resolved escalations, or owned a measurable outcome. Smaller companies and high-growth operations in retail, hospitality, and healthcare are often the most willing to promote from within or hire candidates who are one step below on paper.
What does the service supervisor interview process look like?
Most service supervisor hiring processes start with a phone or video screen focused on your leadership background and availability, followed by one or two in-person interviews that include scenario-based questions about managing performance issues, handling high-volume periods, and resolving customer or staff conflicts. Some employers add a working interview or a brief tour of the operation so they can see how you engage with the environment and the existing team.
Where can I find and apply to service supervisor jobs?
You can find and apply to service supervisor jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your industry background, location, and experience level, then apply directly to each one that fits.
See All 13,569+ Service Supervisor Jobs
Jump back to the full list of openings and apply to any service supervisor role that fits.
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