Remote Service Supervisor Jobs
Remote service supervisor jobs are open across the U.S. in customer service operations, technical support, field service coordination, and managed services, at companies ranging from regional service firms to large distributed enterprises. Employers hiring remotely right now include Thermo Fisher Scientific, Convergint, and Resource Innovations. Scan the live roles below and apply to whichever ones fit.
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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about the Danaher Business System which makes everything possible.
Position Summary
The Service Supervisor for Beckman Coulter Diagnostics is responsible for the daily management of the field technical staff. The Service Supervisor will have formal supervisory responsibilities for a defined team of Field Service Engineers and may be requested to support the district with limited service calls and preventative maintenance activities.
The supervisor models outstanding customer service through strong communication and collaboration skills, both internally and with customers. Core responsibilities include building a technically strong and cohesive team while maintaining a strong partnership with sales to retain existing business. The Service Supervisor effectively ensures the day-to-day operations of the field service team perform with accuracy and completeness in repairs, calibrations, instrument qualifications, and shipping and receiving activities.
This position is part of the Field Technical Service Team supporting the Great Lakes territory and will be fully remote, with candidates expected to reside in Western/Central Michigan.
You will be part of the Lakeshore Service Organization and report to the appropriate Field Service Leadership responsible for meeting and exceeding customer expectations while supporting sales and service growth.
Key Responsibilities
Facilitate weekly team calls to review customer issues, KPIs, and general team announcements.
Lead a team of Field Service Engineers, oversee their training and professional development, establish goals and objectives; lead the recruitment process to bring the right candidates to your team
Work with the assigned team and coordination center to define the best strategies for our customers
Drive a sense of urgency to ensure customer needs are addressed promptly with an emphasis on “first-time fix”, driving compliance and leveraging DBS (Danaher Business System) to map organizational improvements.
- Drive compliance and leverage Danaher Business System (DBS) principles to identify and implement organizational improvements
The essential requirements of the job include:
High School Diploma with 8+ years’ relevant experience* OR Bachelor’s degree with 5+ years’ experience* OR Master’s degree with 3+ years’ relevant experience* OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments)
- "Relevant experience" is defined as diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic equipment.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
This position requires up to 50% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
Must have a valid driver’s license with an acceptable driving record.
This position requires the ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
It would be a plus if you also possess previous experience in:
Previous Beckman Coulter Field Service Engineer experience
Supervisory management experience
Experience troubleshooting and repairing medical laboratory instruments
MS Office efficiency
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
The annual salary range for this role is $110,000.00-115,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
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Who's Hiring



Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote service supervisor jobs.
- 2 or more years of experience supervising a service team in a related industry
- Proven ability to manage scheduling, workload distribution, and daily operations
- Strong customer escalation handling and conflict resolution skills
- Familiarity with ticketing systems, service management software, or CRM platforms
- High school diploma or equivalent required, associate or bachelor's degree preferred
- OSHA, ITIL, or industry-specific certification preferred depending on the service environment
Tips for Your Remote Service Supervisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote service supervisor openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings. Remote roles at established firms fill fast, so applying early matters.
Prove you can manage remotely on your resume
Call out distributed team experience explicitly, not just 'supervised a team.' Name the tools you used, whether that's Zendesk, Salesforce Service Cloud, or a workforce management platform, and show a result tied to async coordination, like improved first-contact resolution across a remote crew.
Sharpen your async communication before interviews
Remote service supervisor hiring managers screen for written clarity because your team will depend on your written instructions daily. Practice writing concise shift briefings, escalation notes, and performance feedback in plain language. Candidates who communicate crisply in writing move faster through remote interview processes.
Target companies with distributed service operations
Focus on employers running customer service, technical support, or field service teams across multiple time zones. These organizations have mature remote infrastructure and defined remote management practices, which means faster onboarding and clearer expectations from the start.
Remote Service Supervisor Jobs: Frequently Asked Questions
How do I get a remote service supervisor job?
Remote service supervisor roles go to candidates who can demonstrate self-direction, clear written communication, and the ability to manage distributed teams without in-person oversight. Remote-first managed services firms, SaaS companies with customer success operations, and insurance carriers with distributed field teams hire this role remotely most often. Showing experience with ticketing platforms, async communication tools like Slack or Teams, and documented performance results gives you a real edge over candidates who only list duties.
Which companies hire remote service supervisors?
Companies hiring remote service supervisors right now include Thermo Fisher Scientific, Convergint, and Resource Innovations, based on current remote listings on Migrate Mate as of September 2026. These tend to be remote-first firms, managed services providers, and large distributed operations in sectors like insurance, technology, and utilities that run customer or field service teams across multiple time zones.
Can you get a remote service supervisor job with no experience?
Yes, but remote entry-level service supervisor roles are harder to land because employers expect you to manage independently from day one without on-site mentorship. Your best path is through companies that promote from within their remote customer service or field service teams. Showing strong written communication, familiarity with ticketing or workforce management tools, and measurable results from any team-lead or senior representative work can open doors even without a formal supervisor title.
Do you need a degree for remote service supervisor jobs?
Not always. Remote employers hiring service supervisors weigh hands-on team leadership experience, results like reduced handle time or improved resolution rates, and proficiency with remote service tools at least as heavily as a degree. Some employers in technical services or managed IT may list a degree as preferred, but demonstrated supervisory performance and strong async communication skills routinely substitute for formal education in this role.
Which industries hire the most remote service supervisors?
Remote service supervisor roles concentrate in Technology & Software, based on current remote listings on Migrate Mate as of September 2026. These sectors rely on distributed service teams that coordinate across geographies, making remote supervision a standard operating model rather than an exception.
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