Entry Level Service Supervisor Jobs
New grad service supervisor jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship record or hands-on team leadership can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Technology & Software, and Consulting & Professional Services, with employers like Cintas, Ambient, and Baptist Health System KY & IN hiring at this level now.
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First National Bank of America is seeking a Spanish and English speaker with a positive, "can do" mentality to join our team as Customer Service Supervisor. This role requires an energetic problem solver who is excited to provide our customers with the best service in the mortgage industry, while helping our employees achieve their career goals in an amazing team oriented environment!
Hours: This is a full time position. Ideal candidate will be available 8 a.m. – 6 p.m. Monday through Friday (8 hour shift daily).
Responsibilities:
- Consistently deliver more than our customers expect
- Motivate our Customer Service Representatives to achieve exceptional results
- Respond quickly to inquiries from internal and external customers
- Effectively communicate and navigate changes to policies and procedures
- Establishing new processes within the department
- Be capable of leading the daily operations of the Customer Service Department
- Take supervisor level calls
- Assist with hiring, training and development
- Assist with employee schedules
- Confidently lead staff without additional supervision
- Monitor calls to ensure our high standards are maintained
- Maintain our current department policies, as well as implementing new initiatives
Qualifications:
- Exceptional verbal communication skills in English and Spanish
- Effectively navigate challenging customer interactions effectively
- Proven experience working effectively in a fast-paced environment, while remaining calm under pressure and maintaining high team morale
- Strong self-management and prioritizing capabilities.
- Demonstrate patience and active listening skills
- Prior management experience with demonstrable leadership success preferred
- Innovative thinking with ability to share and implement new ideas
- Working knowledge of Microsoft Excel, Word, and general computer skills required
Employee benefits
- Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental – Premiums as low as $0.00
- Vision – Low premium Plan
- Discounted childcare
- Pet Insurance
- Paid Time Off (PTO)
- 401k with employer match
At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
First National Bank of America is an Equal Opportunity Employer.
#LI-Onsite
First National Bank of America is seeking a Spanish and English speaker with a positive, "can do" mentality to join our team as Customer Service Supervisor. This role requires an energetic problem solver who is excited to provide our customers with the best service in the mortgage industry, while helping our employees achieve their career goals in an amazing team oriented environment!
Hours: This is a full time position. Ideal candidate will be available 8 a.m. – 6 p.m. Monday through Friday (8 hour shift daily).
Responsibilities:
- Consistently deliver more than our customers expect
- Motivate our Customer Service Representatives to achieve exceptional results
- Respond quickly to inquiries from internal and external customers
- Effectively communicate and navigate changes to policies and procedures
- Establishing new processes within the department
- Be capable of leading the daily operations of the Customer Service Department
- Take supervisor level calls
- Assist with hiring, training and development
- Assist with employee schedules
- Confidently lead staff without additional supervision
- Monitor calls to ensure our high standards are maintained
- Maintain our current department policies, as well as implementing new initiatives
Qualifications:
- Exceptional verbal communication skills in English and Spanish
- Effectively navigate challenging customer interactions effectively
- Proven experience working effectively in a fast-paced environment, while remaining calm under pressure and maintaining high team morale
- Strong self-management and prioritizing capabilities.
- Demonstrate patience and active listening skills
- Prior management experience with demonstrable leadership success preferred
- Innovative thinking with ability to share and implement new ideas
- Working knowledge of Microsoft Excel, Word, and general computer skills required
Employee benefits
- Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental – Premiums as low as $0.00
- Vision – Low premium Plan
- Discounted childcare
- Pet Insurance
- Paid Time Off (PTO)
- 401k with employer match
At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
First National Bank of America is an Equal Opportunity Employer.
#LI-Onsite
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Entry Level Service Supervisor Jobs: Frequently Asked Questions
How do I get an entry level service supervisor job?
Entry level service supervisor roles typically look for candidates who can demonstrate basic team coordination, customer communication, and problem-solving under pressure. Internship experience in retail, hospitality, or operations gives you a clear edge, but volunteer leadership roles and coursework in business or management also count. Tailor your resume to show any moment you directed a team, resolved a customer issue, or improved a process, even informally.
Which companies hire entry level service supervisors?
Companies hiring entry level service supervisors right now include Cintas, Ambient, and Baptist Health System KY & IN, based on current listings on Migrate Mate as of August 2026. Hiring at this level tends to come from employers in high-volume, customer-facing industries who promote from within and value reliability and people skills over years of formal management experience.
Are there remote entry level service supervisor jobs?
Yes, though most service supervisor roles are on-site by nature. About 9% of entry level service supervisor openings are remote or hybrid as of August 2026, and those positions tend to appear in call center operations, technical support, and back-office service functions where team oversight can happen effectively without a shared physical location.
Are these new grad service supervisor jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome recent graduates with little to no prior management experience. A new grad-friendly listing typically accepts zero to two years of experience, counts internships or part-time supervisory work toward eligibility, and treats a strong portfolio of team projects or customer service outcomes as a genuine substitute for a longer resume.
Which industries hire the most entry level service supervisors?
Entry Level service supervisor roles concentrate in Healthcare & Medical Services, Technology & Software, and Consulting & Professional Services, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they run large frontline workforces that require constant first-line supervision, making entry level candidates with the right interpersonal skills a practical and immediate fit.