Service Supervisor Jobs in New York
Service Supervisor jobs in New York are consistently in demand, with strong hiring concentrated in healthcare systems, hospitality, property management, and customer service operations at every level from entry-level team leads through senior operations supervisors. New York City, Buffalo, and Albany account for the largest share of openings, anchored by established employers such as the Metropolitan Transportation Authority, Northwell Health, and Marriott International. The most sought-after specialties in New York right now are customer experience supervision, facilities and building services management, and clinical support supervision in large hospital networks. Find a role that fits below and apply directly.
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INTRODUCTION
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and manage your own local service operations as our Service Supervisor for KONE New York, NY?
ROLE AND RESPONSIBILITIES
In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?
Do you take pride in providing learning opportunities for your team?
Are you successful in effectively managing a schedule and your team’s overall performance?
Are you able to collaborate with all levels of the organization to achieve business goals?
* Do you have an appetite for learning and leveraging new technologies?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
You will bring 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates’ degree in a related field or additional years of experience.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
BASIC QUALIFICATIONS
- 2+ years of relevant maintenance expertise
- Supervisory experience ideally leading a union represented workforce
- Associates’ degree in a related field or additional years of experience
PREFERRED QUALIFICATIONS
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation:
- We value your authentic self.
- Collaborative, creative, and supportive work environment.
- Passionate about safety, quality, and innovation
- We care about the communities where we live and work.
BENEFITS
Just some of our many benefits include:
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
COMPENSATION
The hiring range for this role is $121,000.00 – $158,760.00. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Beware of Recruitment Scams!
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Find Service Supervisor JobsService Supervisor Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Supervisor Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Starbucks443

- PLS Financial Services25

- Warby Parker15

- Trinity Health12

- PLS11

Top Industries Hiring
- Food & Beverage454
- Healthcare & Medical Services91
- Retail41
- Banking & Financial Services37
- Fintech36
What New York Employers Look For
The qualifications that appear most often in service supervisor jobs across New York.
- High school diploma or associate degree required by most New York service supervisor employers
- Two or more years of supervisory or team lead experience in a service environment
- Demonstrated ability to manage, schedule, and evaluate frontline service staff
- Proficiency with scheduling software, work order systems, or point-of-sale platforms
- Strong communication skills for coordinating across departments and reporting to management
- Familiarity with New York labor law basics including overtime rules and break requirements
Service Supervisor Jobs in New York: Frequently Asked Questions
How do you become a service supervisor in New York?
Most service supervisor roles in New York require a high school diploma or associate degree plus frontline experience in the relevant industry, such as hospitality, healthcare support, property services, or retail operations. New York does not mandate a single statewide license for the general service supervisor title, but supervisors in certain sectors need additional credentials, such as a New York State Food Protection Certificate for food service supervision or a DOB-recognized certificate for building superintendents in New York City.
Which companies hire service supervisors in New York?
Employers hiring service supervisors in New York right now include Starbucks, PLS Financial Services, and Warby Parker, based on current listings on Migrate Mate as of June 2026. New York's concentration of large hospital networks, hotel groups, transit authorities, and commercial real estate portfolios means demand for the role stays broad across both private and public employers throughout the year.
Which New York cities have the most service supervisor jobs?
New York, Brooklyn, and Bronx lead New York for service supervisor openings. New York City dominates because of its scale across healthcare, hospitality, transit, and building services, while Buffalo's manufacturing base and growing healthcare sector and Albany's concentration of state government agencies and regional medical centers consistently generate openings beyond the metro area.
Are there remote service supervisor jobs in New York?
Yes, but they're rare. Service supervision is largely an on-site role involving direct oversight of staff and physical environments, so fully remote positions are uncommon. About 2% of service supervisor openings tied to New York are remote or hybrid as of June 2026, and those positions tend to sit in customer support operations centers or administrative oversight roles rather than hands-on facilities or healthcare settings.
How can I get hired as a service supervisor in New York with little or no experience?
The most realistic entry path is moving into a supervisory role from a senior frontline position in the same industry, such as a lead front desk agent, senior customer service representative, or shift leader. Large New York employers like Northwell Health, the MTA, and major hotel groups in New York City run formal internal promotion pipelines and associate supervisor programs that prioritize internal candidates with strong performance records. Earning a New York State Food Protection Certificate or completing a New York City Buildings Department-recognized training adds measurable credibility when applying to your first supervisory role.
Where can I find and apply to service supervisor jobs in New York?
You can find and apply to service supervisor jobs in New York on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the listings, identify the roles that match your experience and preferred location, and apply directly to the ones that fit.
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