Service Supervisor Jobs in Colorado

Position Overview:
Ace Express Coaches is seeking a qualified individual for the position of Bustang Road Supervisor to oversee the efficient operation of the Bustang - West Line Service. Reporting to the Operations Manager, the Road Supervisor will play a crucial role in ensuring adherence to routes, schedules, and operational guidelines. Operating under general supervision, the successful candidate will act as the key liaison between administration and driver staff.

If you are dedicated professional with a passion for efficient transit operations and problem-solving, we invite you to apply for this rewarding opportunity!

Essential Job Responsibilities:

• Supervise the daily operations of the Bustang system, ensuring compliance with established routes, schedules, and operating procedures.
• Serve as a vital link between administration and driver staff, facilitating effective communication and collaboration.
• Operate Colorado State Owned Coaches to support and maintain transit services.
• Provide ongoing support and assistance to bus operators, aiding them in the performance of their daily duties.
• Monitor bus service to identify and analyze situations that may impact service quality.
• Investigate and address issues affecting transit service, communicating relevant information and recommendations to appropriate management personnel.
• Collaborate with management, employees, passengers, and the public to coordinate problem resolution and provide information.
• Uphold high standards of quality and timeliness in transit service delivery.

Schedule Requirements:
Work Schedule: In light of the nature of the transportation industry, the Company does not maintain regular business hours. Your schedule, the number and types of routes assigned will vary and be determined by the company's specific business needs. The company does not guarantee any set number of hours, days, or shift assignments. Schedules are subject to change and may require early mornings, evenings, weekends, holidays, or multiple-day shifts. Flexibility with the work schedule and the ability to work any shift assigned is required.

Knowledge/Skills/ Abilities

• Knowledge of staff training and development
• Knowledge of general vehicle maintenance
• Knowledge of Federal/State/Local laws and regulation
• Knowledge of FTA and DOT regulations
• Ability to establish positive client/employee relations
• Ability to establish positive relationships with management and contractors
• Must be self-motivated and be able to perform duties with minimal supervision
• Knowledge of supervision.
• Knowledge of staff training and development
• Knowledge of general vehicle maintenance
• Understanding of systems and procedures
• Ability to establish positive client/ employee relations
• Ability to establish positive relationships with management and contractors
• Must be self- motivated and be able to perform duties with minimal supervision
• Knowledge of Federal / State / local laws and regulations

Education and Experience

• High School Diploma/GED
• Valid Colorado Commercial Driver's License with P2 Endorsement
• Acceptable Driving Record (clean MVR)
• Minimum of 2 or more years' driving large commercial vehicle with at least 1-year transit experience
• Must be able to pass a Criminal Background Check
• Experience in a supervisory role preferred but not required
• Proven experience in a transit system operations or related field.

Pay and Benefits

• Pay rate: $32.50 - $36.50 per/hour
• Paid bi-weekly
• Health Insurance (Eligibility the 1st of the month after 30 days of employment)
• Medical - Great rate at only $59 per pay period for single coverage (eligible 1st of the month after 30 day of employment)
• Dental
• Vision
• Paid Time Off - start accruing immediately - at 3 hours per pay period or 2 weeks a year with option to rollover
• 8 paid Holidays
• 401K retirement plan with dollar for dollar match up to 4% (Vested Immediately)
• Job Type: Full Time

About Our Company:
ACE Express Coaches (ACE) is Colorado's premier passenger transportation company with one of the largest fleets in the state. ACE is part of CDOT public transit network, fully responsible for the operations of Bustang, Outrider, and Pegasus fleets. ACE, also, provides transportation services to United Airlines Pilots to the flight training center as well as a wide range of universities, high schools, and pro sports teams. ACE Express Coaches is part of All Aboard America! Holdings (AAAHI), the 4th largest motorcoach company in the US, with a network of independent brands from California to the Gulf Coast. Our humble roots have taught us that anything is possible if we collaborate, think strategically, challenge prevailing assumptions, make no excuses, never give in against the odds and embrace a strong work ethic with unwavering integrity, and an unabashed desire to be great.

At Ace Express Coaches, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Similarly, Ace Express Coaches will not tolerate discrimination or harassment based on any of these characteristics. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to improve on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action. Our culture attracts top talent with shared values and forms the foundation for a great place to work!