Service Supervisor Jobs in Texas
Service Supervisor jobs in Texas are concentrated in Houston, Dallas-Fort Worth, and San Antonio, where large employers like H-E-B, AT&T, and Sysco maintain extensive operations that depend on experienced supervisors to keep service teams running. Demand is especially strong in facilities management, field service operations, and customer service supervision across retail, logistics, and utilities. The market supports candidates from team leads stepping up for the first time to seasoned supervisors managing multi-site operations. Scan the live roles below and apply to whichever ones fit.
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Supervises the collections fraud and dispute department to ensure customer accounts are researched for possible cases of fraud and complaints are resolved accurately and timely. Monitors fraud risk operations and initiatives/projects.
Job Grade
3
Job Tier
3
Career Area
Financial Management
Supervisor
Yes
Job Qualifications
Three years of customer service experience in a call center environment which includes at least two years of combined supervisory and/or fraud experience.
Or
Bachelor's degree and one year of call center management experience. Fraud dispute experience preferred.
Degree (one of):
- BACHELORS DEGREE - Preferred
Major/Minor (one of):
- BUSINESS - Preferred
Additional Qualifications/Requirements
Work – Onsite (HQ – Dallas, Texas)
Remote/Telework not authorized per Presidential Memorandum “Return to In Person Work”
PCS Not Authorized/LSP Not Authorized
Technical (Preferred/Required Skills/Systems):
- MICROSOFT OFFICE PRODUCTS - Preferred
Salary Minimum
$47,396.00
Major Duties
Monitors the work of collections fraud and dispute staff. Reviews performance and tracks quality assurance to meet operational goals.
Manages the resolution of escalated collections calls and inquiries.
Trains and develops customer service representatives.
Develops and implements operational standards and procedures.
Performs other duties as assigned.
Job Type
Management
Number of Positions Remaining
1
Job Expires
29-Nov-2026
Customer Service Supervisor (Fraud Dispute) | AAFES
See All 140+ Service Supervisor Jobs in Texas
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Find Service Supervisor JobsService Supervisor Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Service Supervisor Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Aramark13

- Tesla4

- Unifi4

- Walmart4

- Greystar4

Top Industries Hiring
- Retail
- Manufacturing
- Construction & Real Estate
- Transportation & Logistics
- Banking & Financial Services
What Texas Employers Look For
The qualifications that appear most often in service supervisor jobs across Texas.
- Three or more years of supervisory or team lead experience in a service environment
- Demonstrated ability to manage scheduling, performance reviews, and daily operations
- Proficiency with workforce management or service ticketing software such as ServiceNow or SAP
- Strong communication skills for coordinating between frontline staff and upper management
- High school diploma required, associate or bachelor's degree preferred by most Texas employers
- Experience with safety compliance and OSHA standards relevant to the service environment
Service Supervisor Jobs in Texas: Frequently Asked Questions
How do you become a service supervisor in Texas?
Most service supervisor roles in Texas require a combination of hands-on experience in the relevant service field and a demonstrated record of leading others. Employers typically expect candidates to have worked in frontline or technician roles before moving into supervision. Depending on the industry, specific certifications help, such as a Texas Food Manager Certification for hospitality, or HVAC licensing from the Texas Department of Licensing and Regulation for facilities roles. An associate or bachelor's degree strengthens your candidacy but is rarely a hard requirement.
Which companies hire service supervisors in Texas?
Companies currently hiring service supervisors in Texas include Aramark, Tesla, and Unifi, per current listings on Migrate Mate as of November 2026. Texas's size and economic diversity mean openings are spread across retail, energy, healthcare, and logistics employers throughout the state.
Which Texas cities have the most service supervisor jobs?
Dallas, Houston, and Austin have the most service supervisor openings in Texas. Houston's energy and logistics industries and Dallas-Fort Worth's corporate headquarters and distribution networks drive the largest share of postings, while San Antonio's growing healthcare and military-adjacent services sector supports steady demand for supervisors outside the two major metros.
Are there remote service supervisor jobs in Texas?
Yes, but they're rare. Most service supervisor roles require direct oversight of a team or facility, which is inherently on-site work. About 18% of service supervisor openings tied to Texas are remote or hybrid as of November 2026, and those tend to be in customer service call center supervision or IT service desk management rather than in field or facilities roles.
How can I get hired as a service supervisor in Texas with little or no experience?
The most realistic entry path is moving into a lead or shift supervisor role from within a company where you already work as a technician, associate, or customer service representative. Large Texas employers like H-E-B, Whataburger, and major healthcare systems such as HCA Houston Healthcare run internal promotion pipelines and structured training programs that develop supervisors from within. Building a relevant certification, such as a Texas Food Manager Certification or an industry-recognized customer service credential, signals readiness and gives you a concrete edge when applying to first-time supervisor postings.
Where can I find and apply to service supervisor jobs in Texas?
You can find and apply to service supervisor jobs in Texas on Migrate Mate, which lists current Texas openings across industries and metro areas. Search the available roles, find the ones that match your experience and location, and apply directly to the ones that fit.
See All 140+ Service Supervisor Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
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