Service Supervisor Jobs in District of Columbia
Service Supervisor jobs in District of Columbia concentrate heavily in federal contracting, hospitality, healthcare facilities management, and building services, with demand at every level from frontline lead to multi-site operations supervisor. Most openings are in Washington DC proper, where major employers like Sodexo, ABM Industries, and Aramark have deep, sustained operations supporting government buildings, universities, and large event venues. The most in-demand specialties are facilities and janitorial operations, food service supervision, and property maintenance coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 11+ Service Supervisor jobs
We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You’ll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $23.75 - $32.00 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You’ll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $23.75 - $32.00 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
See All 11 Service Supervisor Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
Find Service Supervisor JobsService Supervisor Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Service Supervisor Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
What District of Columbia Employers Look For
The qualifications that appear most often in service supervisor jobs across District of Columbia.
- Minimum two years of supervisory or team lead experience in a service environment
- Demonstrated ability to manage schedules, performance, and daily workflow for frontline staff
- Familiarity with OSHA safety standards and workplace compliance requirements
- Strong written and verbal communication skills for reporting and client coordination
- Experience with workforce management software or facilities management platforms
- High school diploma or equivalent required, with associate or bachelor degree preferred
Service Supervisor Jobs in District of Columbia: Frequently Asked Questions
How do you become a service supervisor in District of Columbia?
The most direct path is to build frontline experience in your target service sector, then move into a lead or assistant supervisor role before stepping up to full supervisory responsibility. District of Columbia does not require a general service supervisor license, but roles tied to security services require a DC Security Officer License issued through the DC Department of Consumer and Regulatory Affairs. Employers in federal contracting often prioritize candidates who hold or can obtain security clearance eligibility.
Which companies hire service supervisors in District of Columbia?
Companies currently hiring service supervisors in District of Columbia include Aramark, Wawa, and Siemens, per current listings on Migrate Mate as of September 2026. The District's heavy concentration of federal facilities management and hospitality operations means large government contractors and venue service companies are among the most consistent sources of openings year-round.
Which District of Columbia cities have the most service supervisor jobs?
The cities with the most service supervisor openings in District of Columbia are Washington. Washington DC itself drives the overwhelming share of demand given its density of federal buildings, major hotels, university campuses, and convention facilities, while nearby suburban hubs in the broader metro corridor generate additional volume tied to healthcare systems and commercial real estate operations.
Are there remote service supervisor jobs in District of Columbia?
Yes, but they're rare. Service supervisor roles are predominantly hands-on positions requiring physical presence to manage staff, inspect work quality, and respond to operational issues on-site. About 100% of service supervisor openings tied to District of Columbia are remote or hybrid as of September 2026, and those tend to be administrative or account management functions within larger service organizations rather than direct floor supervision roles.
How can I get hired as a service supervisor in District of Columbia with little or no experience?
The most realistic entry path is to join a large facilities management or hospitality employer in an hourly frontline role and pursue an internal promotion into a lead or shift supervisor position. Employers like Sodexo, ABM Industries, and Aramark regularly promote from within and post associate supervisor openings that do not require prior management experience. Completing a recognized customer service or facilities management certificate through the Community College of the District of Columbia can strengthen your candidacy alongside hands-on time in the field.
Where can I find and apply to service supervisor jobs in District of Columbia?
You can find and apply to service supervisor jobs in District of Columbia on Migrate Mate, which lists current openings from employers hiring in the District right now. Search the available roles, identify the ones that match your background and target sector, and apply directly to the positions that fit your experience level and schedule.
See All 11 Service Supervisor Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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