Quality Specialist Jobs in District of Columbia
Quality Specialist jobs in District of Columbia are concentrated in Washington, D.C. itself, with additional hiring activity in nearby Arlington and Bethesda, where federal contractors, government agencies, and healthcare institutions drive steady demand. Employers with a lasting presence and consistent quality hiring include Booz Allen Hamilton, Leidos, and the Department of Veterans Affairs, particularly in compliance, regulatory quality, and program quality assurance. Openings exist at every level from entry-level quality technician to senior quality manager, with regulatory affairs and ISO compliance among the most sought-after specialties. See the openings below and apply to the ones that match your experience.
Find Quality Specialist JobsOverview
Showing 5 of 6+ Quality Specialist jobs
Job Summary
We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our dynamic team. In this role, the Quality Assurance (QA) Specialist is responsible for ensuring the accuracy, quality, and compliance of program documentation, client records, and data entered into the organization’s Customer Relationship Management (CRM) system and other databases. This position supports continuous quality improvement by conducting regular audits, monitoring performance standards, identifying trends, and providing recommendations that improve service delivery and data integrity.
Reporting to the Data Manager, the Quality Assurance Specialist works collaboratively with program staff, the Intake Team, and leadership to ensure organizational compliance with grant requirements, agency policies, and performance standards while promoting a culture of accountability and continuous improvement.
Key Responsibilities
Quality Assurance & Compliance
- Conduct routine audits of client files, case records, and program documentation to ensure accuracy, completeness, and compliance.
- Review documentation to ensure compliance with funder requirements, organizational policies, and regulatory standards.
- Identify documentation deficiencies and work with staff to resolve issues in a timely manner.
- Develop quality assurance checklists, audit tools, and monitoring procedures.
- Track corrective actions and monitor completion of required improvements.
Data Quality
- Review data entered into the CRM and other databases for accuracy, consistency, and completeness.
- Monitor data quality metrics and identify trends or recurring errors.
- Collaborate with the Data Manager to establish and maintain data quality standards.
- Assist with data validation, cleanup efforts, and quality control initiatives.
- Support data integrity across all organizational programs.
Performance Monitoring
- Conduct regular quality reviews of program operations and participant records.
- Monitor compliance with established performance indicators and service standards.
- Prepare audit findings and quality improvement recommendations.
- Assist leadership in identifying operational risks and opportunities for improvement.
Training & Technical Assistance
- Provide coaching and technical assistance to staff on documentation standards and data entry requirements.
- Assist with onboarding and ongoing training related to CRM usage and quality standards.
- Develop job aids, reference guides, and quality assurance resources.
- Promote best practices in documentation and compliance throughout the organization.
Reporting & Continuous Improvement
- Prepare monthly and quarterly quality assurance reports.
- Maintain dashboards tracking audit results, compliance trends, and corrective actions.
- Recommend process improvements that enhance efficiency and service quality.
- Participate in continuous quality improvement initiatives and cross-functional workgroups.
Collaboration
- Work closely with Program Directors and Managers to improve documentation and program compliance.
- Partner with the Intake Team to ensure complete and accurate client intake documentation.
- Collaborate with the Development Director to support data quality for grant reporting.
- Assist the Community Impact Coordinator by validating community engagement and outreach data.
- Support organizational readiness for monitoring visits, audits, and funder reviews.
Experience
- Three or more years of experience in quality assurance, compliance, program monitoring, data management, or nonprofit operations.
- Experience conducting audits or quality reviews.
- Experience working with grants, government-funded programs, or human services preferred.
- Experience using CRM or case management systems.
Join ERFSC as a Quality Assurance Specialist and make a meaningful impact on the quality and effectiveness of services provided to children, families, and the community. Your commitment to quality, compliance, and continuous improvement will help ensure that ERFSC’s programs and services meet organizational, contractual, and regulatory standards while supporting our mission to strengthen families and communities.
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you previously worked for East River Family Strengthening Collaborative (ERFSC)?
Education:
- Bachelor's (Preferred)
Experience:
- Quality assurance: 3 years (Required)
- Data management: 3 years (Preferred)
- Nonprofit operations: 3 years (Preferred)
Work Location: In person
Job Summary
We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our dynamic team. In this role, the Quality Assurance (QA) Specialist is responsible for ensuring the accuracy, quality, and compliance of program documentation, client records, and data entered into the organization’s Customer Relationship Management (CRM) system and other databases. This position supports continuous quality improvement by conducting regular audits, monitoring performance standards, identifying trends, and providing recommendations that improve service delivery and data integrity.
Reporting to the Data Manager, the Quality Assurance Specialist works collaboratively with program staff, the Intake Team, and leadership to ensure organizational compliance with grant requirements, agency policies, and performance standards while promoting a culture of accountability and continuous improvement.
Key Responsibilities
Quality Assurance & Compliance
- Conduct routine audits of client files, case records, and program documentation to ensure accuracy, completeness, and compliance.
- Review documentation to ensure compliance with funder requirements, organizational policies, and regulatory standards.
- Identify documentation deficiencies and work with staff to resolve issues in a timely manner.
- Develop quality assurance checklists, audit tools, and monitoring procedures.
- Track corrective actions and monitor completion of required improvements.
Data Quality
- Review data entered into the CRM and other databases for accuracy, consistency, and completeness.
- Monitor data quality metrics and identify trends or recurring errors.
- Collaborate with the Data Manager to establish and maintain data quality standards.
- Assist with data validation, cleanup efforts, and quality control initiatives.
- Support data integrity across all organizational programs.
Performance Monitoring
- Conduct regular quality reviews of program operations and participant records.
- Monitor compliance with established performance indicators and service standards.
- Prepare audit findings and quality improvement recommendations.
- Assist leadership in identifying operational risks and opportunities for improvement.
Training & Technical Assistance
- Provide coaching and technical assistance to staff on documentation standards and data entry requirements.
- Assist with onboarding and ongoing training related to CRM usage and quality standards.
- Develop job aids, reference guides, and quality assurance resources.
- Promote best practices in documentation and compliance throughout the organization.
Reporting & Continuous Improvement
- Prepare monthly and quarterly quality assurance reports.
- Maintain dashboards tracking audit results, compliance trends, and corrective actions.
- Recommend process improvements that enhance efficiency and service quality.
- Participate in continuous quality improvement initiatives and cross-functional workgroups.
Collaboration
- Work closely with Program Directors and Managers to improve documentation and program compliance.
- Partner with the Intake Team to ensure complete and accurate client intake documentation.
- Collaborate with the Development Director to support data quality for grant reporting.
- Assist the Community Impact Coordinator by validating community engagement and outreach data.
- Support organizational readiness for monitoring visits, audits, and funder reviews.
Experience
- Three or more years of experience in quality assurance, compliance, program monitoring, data management, or nonprofit operations.
- Experience conducting audits or quality reviews.
- Experience working with grants, government-funded programs, or human services preferred.
- Experience using CRM or case management systems.
Join ERFSC as a Quality Assurance Specialist and make a meaningful impact on the quality and effectiveness of services provided to children, families, and the community. Your commitment to quality, compliance, and continuous improvement will help ensure that ERFSC’s programs and services meet organizational, contractual, and regulatory standards while supporting our mission to strengthen families and communities.
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you previously worked for East River Family Strengthening Collaborative (ERFSC)?
Education:
- Bachelor's (Preferred)
Experience:
- Quality assurance: 3 years (Required)
- Data management: 3 years (Preferred)
- Nonprofit operations: 3 years (Preferred)
Work Location: In person
See All 6 Quality Specialist Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
Find Quality Specialist JobsQuality Specialist Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Quality Specialist Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
What District of Columbia Employers Look For
The qualifications that appear most often in quality specialist jobs across District of Columbia.
- Bachelor's degree in a relevant field such as engineering, science, or business administration
- Working knowledge of ISO 9001 or other quality management system standards
- Experience with audit planning, root cause analysis, and corrective action processes
- Familiarity with federal regulatory compliance requirements common to D.C.-area contractors
- Proficiency with quality documentation systems, including nonconformance reporting tools
- Strong written communication skills for preparing reports and interfacing with federal stakeholders
Quality Specialist Jobs in District of Columbia: Frequently Asked Questions
How do you become a quality specialist in District of Columbia?
Most quality specialist roles in District of Columbia require at minimum a bachelor's degree in engineering, science, business, or a related field. There is no D.C.-specific state license for general quality specialists, but employers in the federal contracting and healthcare sectors strongly prefer candidates holding a Certified Quality Auditor or Certified Quality Engineer credential from the American Society for Quality, which is widely recognized among D.C.-area hiring organizations.
Which companies hire quality specialists in District of Columbia?
Companies currently hiring quality specialists in District of Columbia include Guidehouse, Mayvin, and Ardent Eagle Solutions, per current listings on Migrate Mate as of September 2026. The D.C. market is particularly active among federal contractors and government-adjacent organizations with ongoing compliance and quality assurance mandates.
Which District of Columbia cities have the most quality specialist jobs?
Washington account for the most quality specialist openings in District of Columbia. Washington, D.C. leads because of its dense concentration of federal agencies and contractors, while Arlington and Bethesda attract quality roles tied to defense and healthcare organizations headquartered in those corridors.
Are there remote quality specialist jobs in District of Columbia?
Yes, but they are limited. Quality specialist work often involves on-site inspections, audits, and direct process oversight that require physical presence, particularly in federal contractor and healthcare settings. About 25% of quality specialist openings tied to District of Columbia are remote or hybrid as of September 2026. Documentation review, compliance analysis, and some program quality roles are the most likely to offer remote flexibility.
How can I get hired as a quality specialist in District of Columbia with little or no experience?
The most realistic entry path is through a quality technician or quality control associate role, which D.C.-area federal contractors and hospital systems regularly fill with candidates who hold a relevant degree but limited direct experience. Pursuing an entry-level American Society for Quality certification gives candidates a concrete credential to reference. Organizations like the Department of Veterans Affairs and large contractor firms in the National Capital Region frequently post associate-level quality positions that accept candidates transitioning from adjacent roles in operations, project coordination, or compliance support.
Where can I find and apply to quality specialist jobs in District of Columbia?
You can find and apply to quality specialist jobs in District of Columbia on Migrate Mate, which lists current D.C. openings updated regularly. Search the listings to find roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 6 Quality Specialist Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
Find Quality Specialist Jobs