Service Supervisor Jobs in Kentucky
Service Supervisor jobs in Kentucky are concentrated in Louisville, Lexington, and the Northern Kentucky/Cincinnati metro, where manufacturers, logistics operators, and healthcare systems maintain large frontline workforces that need experienced supervisory leadership. Major employers with a lasting footprint in the state include Toyota Manufacturing Kentucky, Humana, and UPS, all of which hire service supervisors across operations, customer service, and field service functions. Demand is strongest in automotive services, healthcare patient services, and distribution operations. Find a role that fits below and apply directly.
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Showing 5 of 27+ Service Supervisor jobs
We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You’ll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You’ll Do:
Deliver outstanding customer service and resolve inquiries promptly.
Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.
Lead, motivate, and train Associates to drive sales and performance during shift.
Ensure consistent execution of customer service programs, policies, and store technology components.
Manage cash processes, inventory, vendor check-ins, and store safety.
Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience, ideally in retail or food service environments, is a plus
Strong customer service, relationship-building, and communication skills
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
See All 27 Service Supervisor Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Service Supervisor JobsService Supervisor Jobs by City in Kentucky
Where Kentucky roles are concentrated, by current openings.
Service Supervisor Job Market in Kentucky
A snapshot from current Kentucky openings, updated as new roles post.
Who's Hiring
What Kentucky Employers Look For
The qualifications that appear most often in service supervisor jobs across Kentucky.
- Three or more years of supervisory or team lead experience in a service environment
- Associate or bachelor's degree in business, operations management, or a related field
- Demonstrated ability to manage scheduling, performance reviews, and daily team operations
- Proficiency with workforce management or CRM software used in service departments
- Strong working knowledge of OSHA safety standards applicable to Kentucky service operations
- Proven record of meeting customer satisfaction targets and service level agreements
Service Supervisor Jobs in Kentucky: Frequently Asked Questions
How do you become a service supervisor in Kentucky?
Most service supervisor roles in Kentucky require a combination of frontline experience and demonstrated leadership ability rather than a state-issued license. Employers typically look for candidates who have worked in customer service, operations, or a trade environment and moved into a lead or shift coordinator role. A two- or four-year degree in business or operations management strengthens your application, and certifications like OSHA 30 or industry-specific credentials in automotive, healthcare, or logistics are valued by Kentucky employers.
Which companies hire service supervisors in Kentucky?
Companies currently hiring service supervisors in Kentucky include Aramark, Wawa, and Walmart, per current listings on Migrate Mate as of November 2026. Kentucky's mix of automotive manufacturing, healthcare systems, and distribution hubs means demand for service supervisors is spread across a wide range of industries throughout the state.
Which Kentucky cities have the most service supervisor jobs?
Louisville, Hebron, and Paducah have the most service supervisor openings in Kentucky. Louisville anchors the market as the state's largest city, home to major logistics, healthcare, and manufacturing employers, while Lexington draws demand from healthcare systems and business services, and Northern Kentucky benefits from its proximity to the Cincinnati metro and its dense concentration of distribution and corporate service operations.
Are there remote service supervisor jobs in Kentucky?
Yes, but they're rare. Service supervisor roles are largely on-site because the work involves managing frontline teams, facilities, or customer-facing operations directly. About 50% of service supervisor openings tied to Kentucky are remote or hybrid as of November 2026, and those positions tend to be concentrated in customer service call center operations or field service coordination roles where team oversight can be handled digitally.
How can I get hired as a service supervisor in Kentucky with little or no experience?
The most realistic entry path is moving into a lead or senior technician role first, then applying for supervisory openings internally. Large Kentucky employers like Toyota Manufacturing Kentucky and UPS regularly promote from within and run structured leadership development programs for associates showing supervisory potential. Applying for shift lead or assistant supervisor titles at distribution centers, healthcare call centers, or automotive service departments gives you the measurable team management experience that Kentucky employers require before stepping into a full supervisory role.
Where can I find and apply to service supervisor jobs in Kentucky?
You can find and apply to service supervisor jobs in Kentucky on Migrate Mate, which lists current Kentucky openings across industries and metros. Search the available roles by location or specialty, find the ones that fit your background, and apply directly through the listings.
See All 27 Service Supervisor Jobs in Kentucky
Find roles in Kentucky that match your experience and apply in just a few clicks.
Find Service Supervisor Jobs