Service Supervisor Jobs in Hawaii
Service Supervisor jobs in Hawaii are concentrated in Honolulu, Maui, and Kailua-Kona, where hospitality, healthcare, and retail operations generate steady demand for supervisors at every level from team lead to senior operations manager. Employers like Hilton Grand Vacations, The Queen's Health Systems, and Foodland Supermarket regularly post service supervisor openings across the islands, particularly in customer-facing operations, food and beverage service, and healthcare support services. Demand is especially active in resort and hotel operations, where year-round tourism drives consistent turnover at the supervisory tier. See the openings below and apply to the ones that match your experience.
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First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Kailua Branch.
Compensation:
The annual salary range for this role is $43,493 - $60,320/yr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)
The ideal candidate will have:
- High school diploma/GED or equivalent experience is required
- 2 years of experience in branch operations; and
- 1 year of supervisory experience (e.g. Head Teller or Service Manager Associate); or
- 1 year external supervisory experience required
- Bachelor's degree in business-related field is preferred
- Able to plan, organize and budget
- Effective written and verbal communication
- Able to manage confidential matters judiciously
- Possesses attention to detail with excellent follow-through
- Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business
- Excellent time management skills
- Possesses sales skills to enhance business development objectives
- Able to manage customer inquiries and resolve issues
- Proficient in Microsoft 365 suite of applications
In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.
In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.
First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Kailua Branch.
Compensation:
The annual salary range for this role is $43,493 - $60,320/yr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)
The ideal candidate will have:
- High school diploma/GED or equivalent experience is required
- 2 years of experience in branch operations; and
- 1 year of supervisory experience (e.g. Head Teller or Service Manager Associate); or
- 1 year external supervisory experience required
- Bachelor's degree in business-related field is preferred
- Able to plan, organize and budget
- Effective written and verbal communication
- Able to manage confidential matters judiciously
- Possesses attention to detail with excellent follow-through
- Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business
- Excellent time management skills
- Possesses sales skills to enhance business development objectives
- Able to manage customer inquiries and resolve issues
- Proficient in Microsoft 365 suite of applications
In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.
In this role, the Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. This position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.
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Find Service Supervisor JobsService Supervisor Jobs by City in Hawaii
Where Hawaii roles are concentrated, by current openings.
Service Supervisor Job Market in Hawaii
A snapshot from current Hawaii openings, updated as new roles post.
Who's Hiring
What Hawaii Employers Look For
The qualifications that appear most often in service supervisor jobs across Hawaii.
- Active Hawaii General Excise Tax compliance knowledge required for supervisory roles in retail and hospitality
- Two or more years of direct supervisory experience managing frontline service staff
- Demonstrated ability to train, coach, and evaluate team members in a service environment
- Experience with scheduling, workforce planning, and shift coverage across multiple service areas
- Proficiency with point-of-sale systems, service management software, or property management platforms
- Strong written and verbal communication skills with the ability to resolve guest or customer escalations
Service Supervisor Jobs in Hawaii: Frequently Asked Questions
How do you become a service supervisor in Hawaii?
Most service supervisor roles in Hawaii require a high school diploma or associate degree plus hands-on experience in the relevant service industry, whether hospitality, healthcare support, or retail. Hawaii does not require a state-issued license specifically for the service supervisor title, but roles in healthcare settings may require a Hawaii state certification relevant to the service area. Employers in the islands typically promote from within or hire candidates with prior supervisory experience in tourism or customer operations.
Which companies hire service supervisors in Hawaii?
Hawaii service supervisor roles are posted by First Hawaiian Bank, KONE, and Unifi and others right now, based on current listings on Migrate Mate as of September 2026. Hawaii's large resort operators, regional hospital systems, and grocery chains are among the most consistent sources of service supervisor openings across the islands.
Which Hawaii cities have the most service supervisor jobs?
Honolulu, Kailua, and Kahului have the most service supervisor openings in Hawaii. Honolulu accounts for the largest share driven by its concentration of hotels, hospitals, and retail centers, while Maui and Kailua-Kona reflect strong resort and tourism employment that keeps supervisory demand high even outside the main metro.
How can I get hired as a service supervisor in Hawaii with little or no experience?
The most realistic entry path is moving into a supervisory role from a frontline position in the same Hawaii employer. Large resort operators like Marriott Hawaii and healthcare networks like Hawaii Pacific Health regularly hire into guest services associate or patient services coordinator roles that include supervisory development tracks. Building a Food Handler Certification and completing a hospitality management certificate at a University of Hawaii community college campus gives candidates a concrete edge when applying for first-time supervisor openings.
Where can I find and apply to service supervisor jobs in Hawaii?
You can find and apply to service supervisor jobs in Hawaii on Migrate Mate, which lists current Hawaii openings across industries including hospitality, healthcare, and retail. Search the listings to find roles that match your background and apply directly to the ones that fit your experience level and preferred island location.
See All 10 Service Supervisor Jobs in Hawaii
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