Operations Support Specialist Jobs in New York
Operations Support Specialist jobs in New York are concentrated in New York City, Buffalo, and Albany, where large financial institutions, healthcare systems, and government contractors drive consistent demand across administrative coordination, logistics support, and client services functions. Employers with a lasting hiring presence in this space include JPMorgan Chase, Northwell Health, and Con Edison, each of which maintains ongoing operations support functions at scale. Openings range from entry-level coordinator roles to senior specialist positions, making New York one of the more active markets in the country for this title. Scan the live roles below and apply to whichever ones fit.
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The Burnt Hills-Ballston Lake Central School District is seeking a knowledgeable, customer-focused Computer Operations Support Specialist to join our Technology Department. The successful candidate will provide technical support to district staff, maintain computer hardware and software, troubleshoot technology issues, and assist in ensuring the reliable operation of district technology systems.
The successful candidate will have the opportunity to gain valuable experience and knowledge in the areas of cybersecurity, automation systems, mobile device management, network administration and more.
Burnt Hills-Ballston Lake offers a variety of benefits including comprehensive benefit package, PTO, health and dental coverage, FLEX spending accounts, tuition reimbursement, NYS retirement plan, 403b/457 options, and professional development/training opportunities.
Civil Service Description
DISTINGUISHING FEATURES OF THE CLASS: This position exists in a school district and involves responsibility for providing technical assistance and support for information technology users in the district. A Computer Operations Support Specialist provides technical assistance by installing, maintaining, diagnosing and resolving problems or questions related to computer hardware, software, networks and peripheral equipment. Additional duties include: designing, programming, and customizing databases and queries to meet various user needs. The work is performed under the direct supervision of a Coordinator of Network and Technology Services. The incumbent exercises no supervision. Does related work as required.
TYPICAL WORK ACTIVITIES:
- Support & Troubleshooting: Deliver Tier 1 technical support to students and staff across all district facilities.
- Hardware & Software Management: Deploy, maintain, and troubleshoot district-wide software, hardware, and peripheral equipment.
- User Account Assistance: Assist with managing user account provisioning to ensure secure, reliable access.
- End-User Assistance: Diagnose and resolve technical issues for end-users, escalating to senior staff when necessary.
- Asset Management: Track technological assets, including loaner device assignments and issue resolution history, in the central database.
- Daily Operations: Perform routine maintenance tasks, including classroom technology troubleshooting, device repair, and seasonal migration of student devices.
- Training & Enablement: Develop and lead training sessions to help users effectively utilize hardware and software systems.
- Strategic Collaboration: Partner with building administration and the IT team to execute technology projects and support district-wide initiatives.
- Liaison & Consulting: Serve as a point of contact for staff and administrators to identify technology needs and implement effective solutions.
- Program Support: Provide dedicated Tier 1 technical support for summer school and specialized district programs.
- Additional Duties: Performs related tasks as required.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of database management systems, structures and techniques; Good knowledge of computer hardware, software, networks and peripheral equipment; Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed; Ability to adapt to changing technical environment; Ability to install and maintain software and hardware and other peripheral equipment; Ability to communicate orally and in writing; Ability to analyze the database requirements of a variety of computer applications and to design appropriate relational database structures; Ability to advise and train others in computer operation, software and database applications; Ability to problem-solve computer user hardware and software problems; Ability to understand and interpret complex oral instructions and/or written directions; Ability to establish and maintain effective working relationships with others; Ability to perform close, detail work involving considerable visual effort and concentration; Ability to design, program and customize databases and advanced queries and reports to meet user defined needs; Ability to communicate effectively both orally and in writing.
MINIMUM QUALIFICATIONS:
(A) Graduation from a regionally accredited or New York State college or university with an Associate's degree in any field which must have included twelve(12) credit hours in management information systems, computer science, computer technology, information resource management, data processing or related computer field and one (1) year of experience installing, maintaining, diagnosing, and resolving problems related to computer hardware, software, networks and peripheral equipment or in designing, programming and customizing databases. OR;
(B) Graduation from high school or possession of a high school equivalency diploma and three (3) years of experience as defined in (A) above. OR;
(C) An equivalent combination of training and experience as defined by the limits of (A) and (B) above.
NOTE: Successful completion of a course of study offered by a technical training institute, college or a corporate training program may be substituted for the twelve (12) semester credit hours in college study or for one (1) year of appropriate experience if the following conditions are met:
(a) The course of training involves learning the fundamental aspects of computer programming, systems analysis, telecommunications systems, LAN/WAN system configuration or a similar course with technical emphasis on the operation of a connected computer system.
(b) The candidate provides an official description of the coursework and evidence that it was successfully completed.
COURSEWORK IN THE USE OF SPECIFIC PROGRAMS SUCH AS WORD, EXCEL OR
ACCESS AND DATA ENTRY IS NOT ACCEPTABLE.
The Burnt Hills-Ballston Lake Central School District is committed to fostering a culturally responsive and inclusive environment that values and celebrates diversity.
In accordance with the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972, the District provides equal employment opportunities to all individuals and does not discriminate on the basis of race, color, religion, national origin, sex, age, or disability.
Position Start Date:08/27/2026
Application Deadline:08/14/2026
Civil Service Title: Computer Operations Support Specialist
See All 6 Operations Support Specialist Jobs in New York
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Find JobsOperations Support Specialist Jobs by City in New York
Where New York roles are concentrated, by current openings.
Operations Support Specialist Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- E-Commerce & Online Marketplaces
What New York Employers Look For
The qualifications that appear most often in operations support specialist jobs across New York.
- Associate or bachelor's degree in business administration, operations, or a related field
- Two or more years of experience in administrative operations, logistics, or office coordination
- Proficiency in Microsoft Office Suite, especially Excel, Outlook, and SharePoint
- Demonstrated ability to manage multiple priorities and meet deadlines in fast-paced environments
- Strong written and verbal communication skills for cross-departmental coordination
- Experience with CRM, ERP, or ticketing systems such as Salesforce or ServiceNow
Operations Support Specialist Jobs in New York: Frequently Asked Questions
How do you become a operations support specialist in New York?
Most operations support specialist roles in New York are open to candidates with an associate or bachelor's degree in business, operations management, or a related field, though no state-issued license is required. New York employers, particularly in financial services and healthcare, tend to favor candidates who have completed internships or entry-level administrative roles within the state's larger institutions. Building familiarity with industry-specific platforms and demonstrating organizational competency through prior work history is the most direct path to an offer.
Which companies hire operations support specialists in New York?
Employers hiring operations support specialists in New York right now include Amazon, Chemistry Wealth Management, and Burnt Hills Ballston Lake CSD, based on current listings on Migrate Mate as of August 2026. New York's concentration of financial firms, hospital networks, and utility companies means demand for this role is spread across industries rather than dominated by a single sector.
Which New York cities have the most operations support specialist jobs?
New York, Bronx, and Albany are the New York cities with the most operations support specialist openings. New York City accounts for the largest share by a wide margin given its density of corporate headquarters, financial institutions, and large hospital systems, while Buffalo and Albany generate consistent volume through regional government operations, healthcare employers, and university-affiliated organizations.
Are there remote operations support specialist jobs in New York?
Yes, and they're more common than in many comparable roles. About 100% of operations support specialist openings tied to New York are remote or hybrid as of August 2026, reflecting the desk-based and coordination-heavy nature of the work. Tasks involving data entry, scheduling, vendor communication, and reporting are the most frequently offered in remote or hybrid arrangements.
How can I get hired as a operations support specialist in New York with little or no experience?
The most realistic entry path is applying to administrative assistant or operations coordinator roles at large New York employers, then moving laterally into an operations support specialist title after six to twelve months. Northwell Health, New York Presbyterian, and large financial firms in Manhattan regularly hire for entry-level operations associate programs that provide direct exposure to the specialist function. A working knowledge of Microsoft Office and any ticketing or ERP system, even from coursework, meaningfully strengthens an application at this level.
Where can I find and apply to operations support specialist jobs in New York?
You can find and apply to operations support specialist jobs in New York on Migrate Mate, which lists current openings tied to the state. Search the available roles, identify the ones that match your background and location, and apply directly to the ones that fit.
See All 6 Operations Support Specialist Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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