Operations Support Specialist Jobs
Operations Support Specialist jobs are open across healthcare, logistics, financial services, government, and technology, from entry-level to senior and team lead, with specializations in process coordination, data management, and customer operations. See the openings below and apply to the ones that match your experience.
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Company Overview
Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.
Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.
At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.
Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.
Position Summary
At Metrea, people are the power behind mission success. We don't just hire world-class Aviators, Flight Operations leaders, and technical specialists—we create an environment where they can thrive, grow, and deliver critical effects worldwide.
Our Air Domain covers everything from Airborne ISR and Aerial Firefighting to Advanced Training, and Aircraft Engineering—operating across FAA, EASA, and CASA standards.
Now we're expanding fast—and we're looking for an Aviation focused People Business Partner in Tampa. This is your chance to shape something new. You'll partner directly with aviation leaders, build workforce strategies, design organizations, and develop talent plans that keep pace with a complex, safety-critical, multinational environment. You'll also craft People policies, tackle fresh challenges, and build scalable solutions as we grow.
This isn't a typical HR role—it's a chance to design, influence, and partner at the heart of a mission that impacts global security. If you're excited by growth, thrive on trust and impact, and love unlocking potential in others, we want to hear from you. This role is critical to ensuring workforce stability, regulatory compliance, and teammate well-being within mission-critical rotational programs. You will directly support retention, operational continuity, and readiness across high-demand technical and cleared roles. Success means balancing strategy and action: designing scalable people practices, advising on complex employee matters, and leaning into the tough problems with curiosity and pragmatism.
What You'll Do
- Lead People Team coordination for rotational and deployed personnel across CONUS and OCONUS assignments
- Manage pre-deployment HR readiness processes, including documentation, benefits review, compensation alignment, compliance verification, and security clearance coordination
- Ensure compliance with federal contractor requirements (ITAR, DFARS, EEOC, OFCCP), export controls, and labor regulations related to domestic and international assignments
- Support reintegration processes including payroll reconciliation, benefits transitions, PTO alignment, and return-to-home-site onboarding
- Serve as primary HR contact for deployers and rotational teammates
- Provide proactive support for benefits, leave administration (FMLA, military leave, ADA accommodations), hardship cases, and family-related matters
- Develop and maintain structured communication cadence with deployed employees
- Support crisis response coordination for deployed personnel when needed
- Collaborate with Total Rewards to ensure proper administration of deployment premiums, hazard pay (if applicable), per diem, differentials, and tax considerations while providing deployers with clear explanations of compensation structures and benefits coverage while deployed
- Partner with Legal and Security teams to mitigate risk in sensitive or export-controlled environments
- Provide administrative support for investigations and employee relations matters involving deployed or rotational staff
- Standardize pre-deployment checklists, reintegration protocols, and communication workflows
What You Bring
- A strong background in aviation and/or defense (experience in one essential, both highly desirable)
- Flexibility and resilience to thrive in a fast-moving, safety-critical environment
- Experience shaping and delivering people initiatives across the full employee lifecycle—workforce planning, talent, engagement, and employee relations
- Experience supporting field-based, rotational, or multi-state workforce populations
- Strong knowledge of federal and state employment law, including FMLA, ADA, USERRA, and wage and hour regulations
- Experience in federal contracting environment preferred
- Ability to manage sensitive information with discretion
Additional Eligibility Qualifications
- Bachelor's Degree
- Minimum of 5 years of experience resolving complex employee relations issues as a HR Manager or HR Operations Specialist
- Working knowledge of ITAR/DFARS compliance considerations, experience supporting security-cleared personnel and supporting OCONUS or international assignments
- Preferred Education, Experience and Certificates
- Experience: Aerospace/aviation or defence industry
- Certificates and Licenses: Professional in Human Resources or SHRM-CP
- Computer Skills: Intermediate skills in Microsoft Office Suite Programs and HRIS
Benefits
- Comprehensive medical plan options
- HSA/FSA accounts
- Dental and vision coverage
- 6% employer 401(k) match
- Fully paid parental leave for all new parents
- Generous PTO
- Life and disability insurance
- Long-term and Short-term disability coverage
- AD&D Coverage
- Pet Insurance
- Employee Assistance Program
- Subsided gym membership / plans through Wellhub
Work Authorization / Security Clearance
Applicants must be legally authorized to work in the United States.
AAP / EEO Statement
Metrea Management LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
Position Type and Expected Hours of Work
This is a full-time exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require.
Work Environment
This job operates in an office setting.
Travel
Less than 10%
Our Firmware
At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.
Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.
Company Overview
Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.
Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.
At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.
Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.
Position Summary
At Metrea, people are the power behind mission success. We don't just hire world-class Aviators, Flight Operations leaders, and technical specialists—we create an environment where they can thrive, grow, and deliver critical effects worldwide.
Our Air Domain covers everything from Airborne ISR and Aerial Firefighting to Advanced Training, and Aircraft Engineering—operating across FAA, EASA, and CASA standards.
Now we're expanding fast—and we're looking for an Aviation focused People Business Partner in Tampa. This is your chance to shape something new. You'll partner directly with aviation leaders, build workforce strategies, design organizations, and develop talent plans that keep pace with a complex, safety-critical, multinational environment. You'll also craft People policies, tackle fresh challenges, and build scalable solutions as we grow.
This isn't a typical HR role—it's a chance to design, influence, and partner at the heart of a mission that impacts global security. If you're excited by growth, thrive on trust and impact, and love unlocking potential in others, we want to hear from you. This role is critical to ensuring workforce stability, regulatory compliance, and teammate well-being within mission-critical rotational programs. You will directly support retention, operational continuity, and readiness across high-demand technical and cleared roles. Success means balancing strategy and action: designing scalable people practices, advising on complex employee matters, and leaning into the tough problems with curiosity and pragmatism.
What You'll Do
- Lead People Team coordination for rotational and deployed personnel across CONUS and OCONUS assignments
- Manage pre-deployment HR readiness processes, including documentation, benefits review, compensation alignment, compliance verification, and security clearance coordination
- Ensure compliance with federal contractor requirements (ITAR, DFARS, EEOC, OFCCP), export controls, and labor regulations related to domestic and international assignments
- Support reintegration processes including payroll reconciliation, benefits transitions, PTO alignment, and return-to-home-site onboarding
- Serve as primary HR contact for deployers and rotational teammates
- Provide proactive support for benefits, leave administration (FMLA, military leave, ADA accommodations), hardship cases, and family-related matters
- Develop and maintain structured communication cadence with deployed employees
- Support crisis response coordination for deployed personnel when needed
- Collaborate with Total Rewards to ensure proper administration of deployment premiums, hazard pay (if applicable), per diem, differentials, and tax considerations while providing deployers with clear explanations of compensation structures and benefits coverage while deployed
- Partner with Legal and Security teams to mitigate risk in sensitive or export-controlled environments
- Provide administrative support for investigations and employee relations matters involving deployed or rotational staff
- Standardize pre-deployment checklists, reintegration protocols, and communication workflows
What You Bring
- A strong background in aviation and/or defense (experience in one essential, both highly desirable)
- Flexibility and resilience to thrive in a fast-moving, safety-critical environment
- Experience shaping and delivering people initiatives across the full employee lifecycle—workforce planning, talent, engagement, and employee relations
- Experience supporting field-based, rotational, or multi-state workforce populations
- Strong knowledge of federal and state employment law, including FMLA, ADA, USERRA, and wage and hour regulations
- Experience in federal contracting environment preferred
- Ability to manage sensitive information with discretion
Additional Eligibility Qualifications
- Bachelor's Degree
- Minimum of 5 years of experience resolving complex employee relations issues as a HR Manager or HR Operations Specialist
- Working knowledge of ITAR/DFARS compliance considerations, experience supporting security-cleared personnel and supporting OCONUS or international assignments
- Preferred Education, Experience and Certificates
- Experience: Aerospace/aviation or defence industry
- Certificates and Licenses: Professional in Human Resources or SHRM-CP
- Computer Skills: Intermediate skills in Microsoft Office Suite Programs and HRIS
Benefits
- Comprehensive medical plan options
- HSA/FSA accounts
- Dental and vision coverage
- 6% employer 401(k) match
- Fully paid parental leave for all new parents
- Generous PTO
- Life and disability insurance
- Long-term and Short-term disability coverage
- AD&D Coverage
- Pet Insurance
- Employee Assistance Program
- Subsided gym membership / plans through Wellhub
Work Authorization / Security Clearance
Applicants must be legally authorized to work in the United States.
AAP / EEO Statement
Metrea Management LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
Position Type and Expected Hours of Work
This is a full-time exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require.
Work Environment
This job operates in an office setting.
Travel
Less than 10%
Our Firmware
At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.
Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.
Operations Support Specialist Jobs by Experience Level
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Find JobsOperations Support Specialist Job Market
Who's Hiring
- Amazon34
- Renovo Solutions8
- Cox Automotive5
- People, Technology & Processes5
- Slumberland4
Top Industries Hiring
- Technology & Software
- Retail
- Automotive
- Aerospace & Defense
- Electronics & Hardware
What Employers Look For
The qualifications that appear most often in operations support specialist jobs.
- Associate or bachelor's degree in business administration, operations management, or a related field
- Proficiency with Microsoft Office Suite, especially Excel and Outlook
- Experience with CRM or ticketing platforms such as Salesforce or ServiceNow
- Strong written and verbal communication skills for cross-functional coordination
- One to three years of experience in an operations, administrative, or support role
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Tips for Your Operations Support Specialist Job Search
Quantify your process improvements on your resume
Operations support roles attract competitive applicants, so vague bullet points won't cut it. Replace phrases like 'assisted with operations' with specific outcomes: how many tickets you resolved, how much backlog you reduced, or how many workflows you documented.
Target openings that name your specific tools
Job postings for operations support specialists vary widely by tech stack. Prioritize roles that list tools you already use, whether that's a CRM, ticketing system, or ERP platform, because employers often filter out candidates who need full tool training.
Apply early to roles that fit
Migrate Mate lists operations support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume for ATS keyword matching
Operations support job descriptions often include specific phrases like 'SLA compliance,' 'incident escalation,' or 'cross-functional coordination.' Mirror those exact terms in your resume so applicant tracking systems surface your application before a recruiter reviews it.
Prepare a process walkthrough for your interview
Interviewers for operations support roles frequently ask you to walk through how you'd handle a specific workflow breakdown or escalation scenario. Rehearse a real example from your experience that shows how you diagnosed the issue, coordinated with stakeholders, and resolved it.
Negotiate using scope, not just title
When you receive an offer, clarify which teams you'll support and what systems you'll own before accepting. Operations support roles vary hugely in actual responsibility, and getting that scope confirmed in writing protects you from a bait-and-switch once you start.
Operations Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most operations support specialists?
Amazon, Renovo Solutions, and Cox Automotive are hiring the most operations support specialists right now, with openings concentrated in California, Virginia, and Texas, based on current listings on Migrate Mate as of November 2026. Demand is particularly strong in healthcare systems, logistics companies, and government contractors.
How many operations support specialist jobs are remote?
About 44% of operations support specialist openings are fully remote or hybrid as of November 2026, with remote work most common in roles focused on data entry, process documentation, and software-based ticket management. Roles that require hands-on coordination with physical teams or facilities tend to be on-site.
How do you become an operations support specialist?
Start by building a foundation in administrative or coordination work, even through internships or entry-level office roles. Develop proficiency with common business tools like spreadsheets and CRM platforms, then pursue roles with increasing responsibility in process support or internal service desks. A degree in business or operations helps, but demonstrated organizational skills and systems experience carry significant weight with employers.
Can you get hired as an operations support specialist with little or no experience?
Yes, many entry-level operations support roles are designed for candidates without direct experience. Employers often prioritize strong organizational skills, comfort with data entry or documentation, and experience using business software. Highlighting transferable skills from customer service, retail, or academic projects, along with any exposure to scheduling, reporting, or process coordination, can make your application competitive.
What does the operations support specialist interview process look like?
Most hiring processes include an initial screening call focused on your background and availability, followed by one or two structured interviews. Expect scenario-based questions about how you handle competing priorities, system errors, or stakeholder miscommunication. Some employers include a practical exercise, such as reviewing a sample spreadsheet or drafting a process summary, to assess your attention to detail and documentation skills.
Where can I find and apply to operations support specialist jobs?
You can find and apply to operations support specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and skill set, then apply directly to each listing that fits.
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