Head Of Business Operations Jobs
Head Of Business Operations jobs are open across technology, healthcare, financial services, and professional services, at every level from operations manager to senior vice president, with specializations in process optimization, cross-functional strategy, and organizational scaling. Find a role that fits from the openings below and apply directly.
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Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies.
Some highlights of our success:
$470M+ Annual Recurring Revenue with AI products surpassing $38M+
Dollar-based net revenue retention of 104%, as of December 31, 2025
Large deals growing 74% YoY
Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025
Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others
Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one.
Are you ready to be part of this journey?
About the opportunity
The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers.
Joining the Sales team also means:
Fast forward and continuous career growth: the highest rate of promotions within the organization
A team spread across 40+ locations around the globe
Offline and online bootcamps as part of our onboarding process
President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination
Quota attainment has been recognized as higher than market average, according to RepVue
Uncapped commissions
About your future tasks
The Role:
A proven post-sales revenue leader to run Customer Success, Professional Services and Renewals globally across three customer motions: Direct, Channel, and Data-as-a-Service.
Reporting to the Chief Sales Officer, this leader is accountable for onboarding, adoption, value realization, renewals, retention, and growth across all sales-assigned segments, with priority focus on our largest current and potential accounts.
This is a product-deep, commercially accountable leadership role. Customers do not simply buy Semrush; they need to connect the platform to business outcomes, executive priorities, and measurable value. The right leader will turn world-class product capability into adoption, adoption into retention, and retention into expansion and long-term customer value.
The Mandate:
Shorten time-to-value. Deepen product adoption. Improve retention. Protect and grow ARR. Build the channel route-to-market customer success motion from the ground up. Scale Data-as-a-Service. Deliver one globally consistent customer operating model across all three.
The Three Motions:
Direct. Customer success for Enterprise, MM & SMB customers. The largest motion today and the foundation of the operating model.
Channel. Building the route-to-market customer success motion. Define partner enablement, joint customer onboarding, channel renewal accountability, and the line between Semrush-owned and partner-owned success.
Data-as-a-Service. Scaling customer success for data customers. Technical onboarding, data entitlement governance, schema delivery, integration support, and ongoing data quality, built in partnership with Data Sales and Product.
Priorities:
One global operating model. Define coverage by motion, segment, region, account tier, and complexity. Install consistent operating rhythms across onboarding, customer health, adoption, renewal forecasting, and executive engagement. Set the bar for talent, product fluency, commercial judgment, and customer ownership.
Faster time-to-value. Own the customer journey from closed-won through measurable value realization. Every customer has a clear success plan tied to what they bought, why they bought it, who owns adoption, and the outcome they expect. Build onboarding standards by motion, segment, and product. Hold teams accountable for adoption milestones and customer confidence.
Renewals, retention, and risk. Run the global renewals motion across direct, channel, and DaaS. Improve gross revenue retention, logo retention, and forecast accuracy. Build a disciplined renewal cadence with clear ownership, risk categories, save plans, and executive escalation. Identify risk early; partner with Sales and Channel on expansion where the case supports it.
Product-deep, commercially sharp. CSMs translate product capability into business outcomes, executive narratives, and measurable ROI. Raise the quality of Executive Business Reviews into strategic conversations. Partner with Product and Solutions Engineering to surface adoption blockers and enterprise readiness gaps. Create structured feedback loops back into Product, Enablement, Sales, and Support.
Channel and DaaS, built and scaled. Build the channel CS motion from the ground up with Channel Sales and Partnerships. Scale DaaS CS with Data Sales and Product. Establish joint scorecards, clean handoffs, and clear retention and expansion accountability across both.
First 90 Days:
Within 30 days, complete a global audit across direct, channel, and DaaS, and establish one global CS scorecard. Within 60 days, publish the operating model, clarify handoffs from Sales to CS to Renewals, and stand up the inspection cadence. Within 90 days, deliver a signed plan to improve renewal predictability, reduce customer risk, scale DaaS, build the channel motion, and raise the bar on talent.
About you
What We Are Looking For
Proven ownership of retention, renewals, adoption, and post-sale revenue outcomes
Experience across more than one motion (direct, channel, or data solutions)
Enterprise customer fluency: executive engagement, complex stakeholders, global accounts, strategic business reviews
Deep product orientation, with comfort going below the surface into workflows, use cases, and adoption barriers
Strong commercial judgment balancing customer advocacy, retention, expansion, and revenue accountability
Operating discipline across scorecards, forecasting, inspection cadence, and executive reporting
Clear communication and executive presence; able to simplify complexity across teams, customers, and regions
Preferred background: SEO, AI visibility, brand visibility, content, competitive intelligence, or broader marketing technology. Acquisition integration, enterprise upmarket motion, or scaling a CS function through rapid growth.
Professional Traits (your bar)
Excellent Judgment - high-quality, timely decisions with incomplete data; owns outcomes.
Hire & Develop the Best - raises the bar; builds managers as force multipliers.
High Standards - precision in pipeline, forecast, messaging, and execution.
Strategic + Hands-On - ability to effortlessly toggle between strategic direction-setting and operational rigor, with a skew towards action.
Innovator’s Bias - turns market trends and customer pain into product and GTM plays.
Ambitious & Conviction-Driven - sets bold goals; mobilizes teams to beat them.
Results-Oriented - grit and tenacity - measures what matters; celebrates outcomes, not activity.
Inspirational Leadership - creates clarity, energy, and momentum across regions.
For roles based in the United States (including US Remote)
The annual Total Cash Compensation range for this position is $320,000 to $365,000. This includes an annual variable compensation component that consists of a performance-based bonus which is typically between $80,000 and $91,250, based on target performance. This role will also be eligible for additional equity compensation.
Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements.
*International Locations*
Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations.
About the perks
Strong product-market fit recognized by RepVueHigh earning potential with clear quota attainment visibility
Life insurance
Low cost medical, dental, and vision plans
Accidental death and dismemberment (AD&D) insurance
Dependent Care Savings Accounts and Flexible Spending Accounts
Health Savings Account
Short-term and long-term Disability
Employee Assistance Program
Employee Resource Groups
Paid parental leave
Relief Fund
Travel coverage
A little more about the company
Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact.
Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia.
We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day.
About our Diversity, Equity, and Inclusion commitments
Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.
We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.
We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!
Amber Hara
Talent Acquisition Specialist
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies.
Some highlights of our success:
$470M+ Annual Recurring Revenue with AI products surpassing $38M+
Dollar-based net revenue retention of 104%, as of December 31, 2025
Large deals growing 74% YoY
Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025
Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others
Shared ambition makes a bigger impact. That’s why at Semrush, progress is a partnership: You push us forward, we push you further—and we all move as one.
Are you ready to be part of this journey?
About the opportunity
The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers.
Joining the Sales team also means:
Fast forward and continuous career growth: the highest rate of promotions within the organization
A team spread across 40+ locations around the globe
Offline and online bootcamps as part of our onboarding process
President’s club—an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination
Quota attainment has been recognized as higher than market average, according to RepVue
Uncapped commissions
About your future tasks
The Role:
A proven post-sales revenue leader to run Customer Success, Professional Services and Renewals globally across three customer motions: Direct, Channel, and Data-as-a-Service.
Reporting to the Chief Sales Officer, this leader is accountable for onboarding, adoption, value realization, renewals, retention, and growth across all sales-assigned segments, with priority focus on our largest current and potential accounts.
This is a product-deep, commercially accountable leadership role. Customers do not simply buy Semrush; they need to connect the platform to business outcomes, executive priorities, and measurable value. The right leader will turn world-class product capability into adoption, adoption into retention, and retention into expansion and long-term customer value.
The Mandate:
Shorten time-to-value. Deepen product adoption. Improve retention. Protect and grow ARR. Build the channel route-to-market customer success motion from the ground up. Scale Data-as-a-Service. Deliver one globally consistent customer operating model across all three.
The Three Motions:
Direct. Customer success for Enterprise, MM & SMB customers. The largest motion today and the foundation of the operating model.
Channel. Building the route-to-market customer success motion. Define partner enablement, joint customer onboarding, channel renewal accountability, and the line between Semrush-owned and partner-owned success.
Data-as-a-Service. Scaling customer success for data customers. Technical onboarding, data entitlement governance, schema delivery, integration support, and ongoing data quality, built in partnership with Data Sales and Product.
Priorities:
One global operating model. Define coverage by motion, segment, region, account tier, and complexity. Install consistent operating rhythms across onboarding, customer health, adoption, renewal forecasting, and executive engagement. Set the bar for talent, product fluency, commercial judgment, and customer ownership.
Faster time-to-value. Own the customer journey from closed-won through measurable value realization. Every customer has a clear success plan tied to what they bought, why they bought it, who owns adoption, and the outcome they expect. Build onboarding standards by motion, segment, and product. Hold teams accountable for adoption milestones and customer confidence.
Renewals, retention, and risk. Run the global renewals motion across direct, channel, and DaaS. Improve gross revenue retention, logo retention, and forecast accuracy. Build a disciplined renewal cadence with clear ownership, risk categories, save plans, and executive escalation. Identify risk early; partner with Sales and Channel on expansion where the case supports it.
Product-deep, commercially sharp. CSMs translate product capability into business outcomes, executive narratives, and measurable ROI. Raise the quality of Executive Business Reviews into strategic conversations. Partner with Product and Solutions Engineering to surface adoption blockers and enterprise readiness gaps. Create structured feedback loops back into Product, Enablement, Sales, and Support.
Channel and DaaS, built and scaled. Build the channel CS motion from the ground up with Channel Sales and Partnerships. Scale DaaS CS with Data Sales and Product. Establish joint scorecards, clean handoffs, and clear retention and expansion accountability across both.
First 90 Days:
Within 30 days, complete a global audit across direct, channel, and DaaS, and establish one global CS scorecard. Within 60 days, publish the operating model, clarify handoffs from Sales to CS to Renewals, and stand up the inspection cadence. Within 90 days, deliver a signed plan to improve renewal predictability, reduce customer risk, scale DaaS, build the channel motion, and raise the bar on talent.
About you
What We Are Looking For
Proven ownership of retention, renewals, adoption, and post-sale revenue outcomes
Experience across more than one motion (direct, channel, or data solutions)
Enterprise customer fluency: executive engagement, complex stakeholders, global accounts, strategic business reviews
Deep product orientation, with comfort going below the surface into workflows, use cases, and adoption barriers
Strong commercial judgment balancing customer advocacy, retention, expansion, and revenue accountability
Operating discipline across scorecards, forecasting, inspection cadence, and executive reporting
Clear communication and executive presence; able to simplify complexity across teams, customers, and regions
Preferred background: SEO, AI visibility, brand visibility, content, competitive intelligence, or broader marketing technology. Acquisition integration, enterprise upmarket motion, or scaling a CS function through rapid growth.
Professional Traits (your bar)
Excellent Judgment - high-quality, timely decisions with incomplete data; owns outcomes.
Hire & Develop the Best - raises the bar; builds managers as force multipliers.
High Standards - precision in pipeline, forecast, messaging, and execution.
Strategic + Hands-On - ability to effortlessly toggle between strategic direction-setting and operational rigor, with a skew towards action.
Innovator’s Bias - turns market trends and customer pain into product and GTM plays.
Ambitious & Conviction-Driven - sets bold goals; mobilizes teams to beat them.
Results-Oriented - grit and tenacity - measures what matters; celebrates outcomes, not activity.
Inspirational Leadership - creates clarity, energy, and momentum across regions.
For roles based in the United States (including US Remote)
The annual Total Cash Compensation range for this position is $320,000 to $365,000. This includes an annual variable compensation component that consists of a performance-based bonus which is typically between $80,000 and $91,250, based on target performance. This role will also be eligible for additional equity compensation.
Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements.
*International Locations*
Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations.
About the perks
Strong product-market fit recognized by RepVueHigh earning potential with clear quota attainment visibility
Life insurance
Low cost medical, dental, and vision plans
Accidental death and dismemberment (AD&D) insurance
Dependent Care Savings Accounts and Flexible Spending Accounts
Health Savings Account
Short-term and long-term Disability
Employee Assistance Program
Employee Resource Groups
Paid parental leave
Relief Fund
Travel coverage
A little more about the company
Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact.
Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia.
We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day.
About our Diversity, Equity, and Inclusion commitments
Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don’t 100% match all requirements, don’t be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace.
We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.
We don’t just lead the market—we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us!
Amber Hara
Talent Acquisition Specialist
Head Of Business Operations Jobs by Experience Level
See All 16 Head Of Business Operations Jobs
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Find JobsHead Of Business Operations Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Technology & Software
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in head of business operations jobs.
- 7 or more years of operations, strategy, or business management experience
- Demonstrated ability to lead cross-functional teams and manage senior stakeholders
- Proficiency in business intelligence tools such as Tableau, Looker, or Power BI
- Experience designing and implementing operational processes and OKR frameworks
- Bachelor's degree in business, operations management, or a related field
- Familiarity with project management platforms such as Asana, Jira, or Monday.com
Tips for Your Head Of Business Operations Job Search
Quantify operational impact on your resume
Head of business operations hiring managers look for measurable outcomes, not task lists. Replace phrases like 'managed projects' with specifics: cycle time reduced, headcount scaled, or cost per unit improved. Numbers turn a general resume into a compelling case.
Apply early to roles that fit
Migrate Mate lists head of business operations openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor your resume to each company stage
A Series B startup and a Fortune 500 want very different things from a head of business operations. Early-stage roles emphasize building from scratch, while enterprise roles weight governance and stakeholder management. Reframe your bullet points to match the company's growth phase.
Filter for titles that hide the same role
Head of business operations openings often appear under VP of Operations, Chief of Staff, or Director of Business Operations. Search multiple title variations so you don't miss listings that match your experience but use a different label.
Prepare a structured ops case study for interviews
Interviewers for this role routinely ask you to walk through a process you built or fixed end to end. Prepare two or three case studies covering diagnosis, decision-making, execution, and outcome. Vague answers about 'driving alignment' don't land without the operational detail.
Negotiate scope before you negotiate compensation
Before discussing an offer, clarify which functions you'll own, your reporting line, and your decision-making authority. Head of business operations roles vary widely in actual scope, and a broad mandate with modest pay often outperforms a narrow role with higher base.
Head Of Business Operations Jobs: Frequently Asked Questions
Which companies are hiring the most head of business operationss?
The companies hiring the most head of business operationss right now include Semrush, Adobe, and Reachdesk, with the largest share of openings in California, Pennsylvania, and Texas, based on current listings on Migrate Mate as of August 2026. Demand is particularly concentrated in high-growth technology and healthcare organizations scaling their operations functions.
How many head of business operations jobs are remote?
About 89% of head of business operations openings are fully remote or hybrid as of August 2026, reflecting the role's reliance on digital collaboration tools and cross-functional coordination that can happen across time zones. Strategic planning, data analysis, and vendor management sub-functions tend to attract the most remote-eligible postings.
How do you become a head of business operations?
Most people reach this role by building a track of progressively broader operational or strategic leadership experience, typically moving through roles in operations management, chief of staff, or business strategy. You strengthen your candidacy by owning end-to-end processes, developing fluency in data analysis and financial modeling, and demonstrating that you can align cross-functional teams around shared goals without direct authority over every stakeholder.
Can you get hired as a head of business operations with limited experience?
It's possible to break in with limited direct experience if you can show ownership of a complex, cross-functional initiative, even outside a formal operations title. Candidates who have led a major product launch, managed an internal transformation project, or served as a chief of staff analogue are often competitive. Targeting earlier-stage companies or newly created roles gives you the best opening, since those employers care more about problem-solving ability than a long resume.
What does the head of business operations interview process look like?
The process typically starts with a recruiter screen focused on your background and scope of past roles, followed by a structured interview with the hiring executive covering strategic thinking and cross-functional leadership. Most companies include a case study or take-home exercise that asks you to diagnose an operational problem and propose a solution. Final rounds usually involve presentations to senior leadership and conversations with key stakeholders you would partner with day to day.
Where can I find and apply to head of business operations jobs?
You can find and apply to head of business operations jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
See All 16 Head Of Business Operations Jobs
Find roles that match your experience and apply in just a few clicks.
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