Process Analyst Jobs in New York
Process Analyst jobs in New York are consistently active, with strong demand concentrated in financial services, healthcare administration, and technology operations, open to candidates from entry-level through senior roles. New York City is by far the largest hiring hub, with additional openings in Albany and Buffalo, where government agencies, insurers, and regional banks add steady volume. Well-established employers like JPMorgan Chase, IBM, and New York-Presbyterian Hospital have long maintained process analyst functions in the state, with the most in-demand specialties in business process improvement, workflow automation, and regulatory compliance. Find a role that fits below and apply directly.
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Company:
Description:
Senior Process Analyst
Our not-so-secret sauce:
Our award-winning, inclusive Top Workplace culture is built by extraordinary people who do the hard work every day. The industry’s brightest talent helps us deliver purposeful work and meaningful impact. Learn more about what makes us different and how you can make your mark as the Senior Process Analyst for the Northeast Region.
About Marsh McLennan Agency: Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals. With offices across North America, we combine the personalized service of a local consultant with the global resources of Marsh McLennan (NYSE:MRSH).
A day in the life:
The Senior Process Analyst is a subject matter expert who consults, educates, and facilitates improvements across business unit efficiencies, customer experience, and workflow design. You will partner with key stakeholders to optimize our service delivery, internal KPIs and overall quality controls that help our market leading Customer Service offerings.
This is a business process driven role that requires a strong understanding of our product offerings, the ability to leverage underlying data and transform into actionable insights. You will drive continuous improvement for MMA-Northeast across business units, including Business Insurance, Private Client Services, and Employee Health & Benefits. Working with business leaders, you will identify, plan, and execute initiatives that improve quality, increase productivity, and elevate service levels by leveraging appropriate technology and standardizing processes across offices. This role reports to the Director of the Business Solutions Team.
Key responsibilities:
- Lead LEAN improvement initiatives, independently and with cross-functional teams—to enhance MMA-NE service delivery.
- Implement projects using Agile methodology, ensuring agreed objectives are met.
- Participate in national MMA committees related to systems, operations, and training.
- Communicate effectively with internal and external customers in both oral and written formats. Present organized, professional, and solution-focused information using multiple delivery methods. Promote open, honest, and proactive two-way communication among stakeholders and vendors.
We would love to meet you if your professional experience includes:
- Experience
- 3+ years of direct insurance experience in a corporate or professional services environment, AND/OR 3+ years managing process improvement projects
- LEAN / Six Sigma Certification(s)
- Project experience with quantifiable improvements
- Data analysis
- Proficiency in data cleaning and preprocessing
- Experience with data manipulation tools such as Excel and SQL
- Reporting
- Ability to create clear and concise reports that summarize data insights
- Experience with reporting and BI tools, such as Microsoft Excel and Power BI
- Strong written and verbal communication skills to present findings
- Data visualization
- Proficiency in creating charts, graphs, and dashboards
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure .
Follow us on social media to meet our colleagues and see what makes us tick:
- X
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
The applicable base salary range for this role is $74,600 to $139,100.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.See All 12 Process Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Process Analyst JobsProcess Analyst Jobs by City in New York
Where New York roles are concentrated, by current openings.
Process Analyst Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Consumer Goods
- Electronics & Hardware
- Banking & Financial Services
- Healthcare & Medical Services
What New York Employers Look For
The qualifications that appear most often in process analyst jobs across New York.
- Bachelor's degree in business administration, industrial engineering, or a related field
- Demonstrated experience with process mapping tools such as Visio or Lucidchart
- Proficiency in data analysis using Excel, SQL, or business intelligence platforms
- Familiarity with Lean, Six Sigma, or other continuous improvement methodologies
- Strong written and verbal communication skills for stakeholder reporting and documentation
- Experience working across cross-functional teams in regulated industries such as finance or healthcare
Process Analyst Jobs in New York: Frequently Asked Questions
How do you become a process analyst in New York?
Most process analyst roles in New York require a bachelor's degree in business, industrial engineering, operations management, or a related field. New York does not issue a state license specific to this role, but employers in regulated sectors such as financial services or healthcare often expect a Lean Six Sigma certification from an accredited body. Building experience with process documentation and data analysis tools while targeting roles at large New York institutions is the most direct path.
How much do process analysts make in New York?
Process analysts in New York earn a median of about $112,250 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $64,900 for the lowest 10% to over $209,440 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire process analysts in New York?
Employers hiring process analysts in New York right now include Citi, Marsh, and Broadcom, based on current listings on Migrate Mate as of August 2026. New York's dense concentration of financial institutions, hospital systems, and technology firms makes it one of the more consistent markets in the country for this role year-round.
Which New York cities have the most process analyst jobs?
The cities with the most process analyst openings in New York are New York, Melville, and Tarrytown. New York City dominates the distribution because of its concentration of major financial firms, insurers, and large hospital networks, while Albany and Buffalo contribute openings tied to state government agencies, regional banks, and healthcare organizations anchored in those metros.
Are there remote process analyst jobs in New York?
Yes, and more than most fields. Process analyst work is largely desk-based and documentation-driven, making it well suited to remote arrangements. About 80% of process analyst openings tied to New York are remote or hybrid as of August 2026. Roles focused on workflow analysis, business requirements gathering, and reporting tend to be the most remote-friendly within the function.
How can I get hired as a process analyst in New York with little or no experience?
The most realistic entry path is applying for operations associate or business analyst associate roles at large New York employers such as major banks, hospital systems, or state agencies, which regularly bring on candidates with a relevant degree but limited direct experience. Earning a Lean Six Sigma White or Yellow Belt credential strengthens your application significantly. Lateral moves from adjacent roles like administrative coordinator, data entry analyst, or operations support are common starting points at New York financial and healthcare institutions.
Where can I find and apply to process analyst jobs in New York?
You can find and apply to process analyst jobs in New York on Migrate Mate, which lists current openings across the state. Find the roles that fit your experience and location and apply directly to the employers posting them.
See All 12 Process Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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