Process Analyst Jobs in New York
Process Analyst jobs in New York are consistently active, with strong demand concentrated in financial services, healthcare administration, and technology operations, open to candidates from entry-level through senior roles. New York City is by far the largest hiring hub, with additional openings in Albany and Buffalo, where government agencies, insurers, and regional banks add steady volume. Well-established employers like JPMorgan Chase, IBM, and New York-Presbyterian Hospital have long maintained process analyst functions in the state, with the most in-demand specialties in business process improvement, workflow automation, and regulatory compliance. Find a role that fits below and apply directly.
Find Process Analyst JobsOverview
Showing 5 of 8+ Process Analyst jobs
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
Job Description Summary We are seeking an individual contributor, Operational Process Analytics & Agentic AI Strategy to lead the identification, prioritization, and strategic development of AI-driven operational transformation opportunities across the organization. This role will serve as a bridge between business operations, analytics, automation, and AI execution teams. The ideal candidate combines deep operational process expertise with advanced understanding of Agentic AI capabilities and limitations from a business and transformation lens. This leader will partner directly with senior stakeholders to evaluate operational pain points, identify high-value AI and automation opportunities, develop business cases, align priorities across organizations, and shape multi-quarter transformation roadmaps. Once initiatives are approved, this role will transition programs into execution teams while remaining accountable for strategic alignment, adoption readiness, and measurable business outcomes. Over time, this role will expand to lead AI enablement and change management efforts to ensure sustainable adoption of AI-driven workflows and decision-making across the enterprise.
Job Description
Key Responsibilities
AI Opportunity Identification & Process Transformation
- Analyze operational workflows, support models, and business processes to identify opportunities for Agentic AI, automation, and process optimization.
- Evaluate operational inefficiencies, manual dependencies, decision bottlenecks, and scalability challenges.
- Translate business problems into AI-enabled operational strategies and practical implementation opportunities.
- Assess where AI should be applied versus where traditional automation or process redesign is more appropriate.
Strategic Roadmap & Business Case Development
- Build and maintain prioritized AI transformation roadmaps aligned to organizational goals and operational priorities.
- Develop business cases including ROI analysis, operational impact, risk assessment, adoption considerations, and resource requirements.
- Partner with business leaders to balance strategic value, feasibility, implementation complexity, and organizational readiness.
- Influence prioritization decisions across multiple stakeholder groups and competing business demands.
Agentic AI Advisory & Governance
- Act as a strategic advisor to leadership on Agentic AI capabilities, risks, operating models, and implementation considerations.
- Guide leadership teams toward rational, measurable, and business-aligned AI decisions rather than trend-driven adoption.
- Evaluate AI use cases through the lens of architecture, scalability, governance, operational risk, compliance, and workforce impact.
- Act as an SME and business architect to work with Engineering and Enterprise Architecture teams to design architectural frameworks and standards.
- Help establish frameworks and standards for responsible AI adoption within operational functions.
Cross-Functional Leadership
- Partner closely with Operational Analytics, Automation & AI Development, Business Performance Analytics, Application Support, and business operations teams.
- Collaborate with technical execution teams to transition approved initiatives into delivery roadmaps with clear business objectives and success metrics.
- Facilitate alignment across business, technical, and operational stakeholders, including managing challenge and resistance constructively.
Change Management & AI Enablement
- Develop AI enablement strategies that improve organizational understanding, readiness, and adoption of AI-powered workflows.
- Partner with leadership to drive operational change management initiatives tied to AI transformation programs.
- Create communication frameworks, stakeholder engagement strategies, and adoption measurement approaches.
- Help establish long-term AI literacy and operational AI maturity across the organization.
Qualifications
Required Experience
- 8+ years of experience in operational analytics, business transformation, process optimization, management consulting, technical consulting, AI strategy, or related fields.
- Demonstrated experience identifying and driving large-scale operational improvement initiatives.
- Strong understanding of Agentic AI concepts, AI workflow orchestration, intelligent automation, and emerging AI operating models.
- Experience building business cases and influencing prioritization decisions at leadership levels.
- Proven ability to work cross-functionally across business, analytics, operations, and technical teams.
- Strong executive communication, facilitation, and stakeholder management skills.
- Comfortable operating in environments with ambiguity, evolving priorities, and constructive challenge.
Preferred Experience
- Experience in operational AI transformation, automation strategy, or enterprise AI programs.
- Familiarity with support operations, workflow systems, CRM platforms, or enterprise operational ecosystems.
- Experience leading organizational change management or transformation adoption initiatives.
- Exposure to AI governance, risk evaluation, and responsible AI frameworks.
- Experience working with global operational teams and enterprise-scale transformation programs.
Leadership Characteristics
- Strategic and pragmatic thinker who balances innovation with operational reality.
- Strong influencing skills without relying on direct authority.
- Able to challenge assumptions and guide leadership discussions with credibility and data-driven reasoning.
- Highly collaborative with the ability to translate between technical and business audiences.
- Comfortable making recommendations in rapidly evolving AI environments.
- Focused on measurable business outcomes, adoption, and scalability rather than experimentation alone.
Success Metrics
- Identification and prioritization of high-value AI transformation opportunities.
- Business impact delivered through AI-enabled operational improvements.
- Adoption and effectiveness of AI-enabled workflows.
- Executive alignment and roadmap clarity across operational AI initiatives.
- Reduction in operational inefficiencies and manual process dependencies.
- Increased organizational AI readiness and enablement maturity.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Business Process Transformation; Artificial Intelligence (AI); Collaboration; Conversational AI; AI Agents
Salary:
New York Pay Range: $134,677.61 - $202,016.41
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
Job Description Summary We are seeking an individual contributor, Operational Process Analytics & Agentic AI Strategy to lead the identification, prioritization, and strategic development of AI-driven operational transformation opportunities across the organization. This role will serve as a bridge between business operations, analytics, automation, and AI execution teams. The ideal candidate combines deep operational process expertise with advanced understanding of Agentic AI capabilities and limitations from a business and transformation lens. This leader will partner directly with senior stakeholders to evaluate operational pain points, identify high-value AI and automation opportunities, develop business cases, align priorities across organizations, and shape multi-quarter transformation roadmaps. Once initiatives are approved, this role will transition programs into execution teams while remaining accountable for strategic alignment, adoption readiness, and measurable business outcomes. Over time, this role will expand to lead AI enablement and change management efforts to ensure sustainable adoption of AI-driven workflows and decision-making across the enterprise.
Job Description
Key Responsibilities
AI Opportunity Identification & Process Transformation
- Analyze operational workflows, support models, and business processes to identify opportunities for Agentic AI, automation, and process optimization.
- Evaluate operational inefficiencies, manual dependencies, decision bottlenecks, and scalability challenges.
- Translate business problems into AI-enabled operational strategies and practical implementation opportunities.
- Assess where AI should be applied versus where traditional automation or process redesign is more appropriate.
Strategic Roadmap & Business Case Development
- Build and maintain prioritized AI transformation roadmaps aligned to organizational goals and operational priorities.
- Develop business cases including ROI analysis, operational impact, risk assessment, adoption considerations, and resource requirements.
- Partner with business leaders to balance strategic value, feasibility, implementation complexity, and organizational readiness.
- Influence prioritization decisions across multiple stakeholder groups and competing business demands.
Agentic AI Advisory & Governance
- Act as a strategic advisor to leadership on Agentic AI capabilities, risks, operating models, and implementation considerations.
- Guide leadership teams toward rational, measurable, and business-aligned AI decisions rather than trend-driven adoption.
- Evaluate AI use cases through the lens of architecture, scalability, governance, operational risk, compliance, and workforce impact.
- Act as an SME and business architect to work with Engineering and Enterprise Architecture teams to design architectural frameworks and standards.
- Help establish frameworks and standards for responsible AI adoption within operational functions.
Cross-Functional Leadership
- Partner closely with Operational Analytics, Automation & AI Development, Business Performance Analytics, Application Support, and business operations teams.
- Collaborate with technical execution teams to transition approved initiatives into delivery roadmaps with clear business objectives and success metrics.
- Facilitate alignment across business, technical, and operational stakeholders, including managing challenge and resistance constructively.
Change Management & AI Enablement
- Develop AI enablement strategies that improve organizational understanding, readiness, and adoption of AI-powered workflows.
- Partner with leadership to drive operational change management initiatives tied to AI transformation programs.
- Create communication frameworks, stakeholder engagement strategies, and adoption measurement approaches.
- Help establish long-term AI literacy and operational AI maturity across the organization.
Qualifications
Required Experience
- 8+ years of experience in operational analytics, business transformation, process optimization, management consulting, technical consulting, AI strategy, or related fields.
- Demonstrated experience identifying and driving large-scale operational improvement initiatives.
- Strong understanding of Agentic AI concepts, AI workflow orchestration, intelligent automation, and emerging AI operating models.
- Experience building business cases and influencing prioritization decisions at leadership levels.
- Proven ability to work cross-functionally across business, analytics, operations, and technical teams.
- Strong executive communication, facilitation, and stakeholder management skills.
- Comfortable operating in environments with ambiguity, evolving priorities, and constructive challenge.
Preferred Experience
- Experience in operational AI transformation, automation strategy, or enterprise AI programs.
- Familiarity with support operations, workflow systems, CRM platforms, or enterprise operational ecosystems.
- Experience leading organizational change management or transformation adoption initiatives.
- Exposure to AI governance, risk evaluation, and responsible AI frameworks.
- Experience working with global operational teams and enterprise-scale transformation programs.
Leadership Characteristics
- Strategic and pragmatic thinker who balances innovation with operational reality.
- Strong influencing skills without relying on direct authority.
- Able to challenge assumptions and guide leadership discussions with credibility and data-driven reasoning.
- Highly collaborative with the ability to translate between technical and business audiences.
- Comfortable making recommendations in rapidly evolving AI environments.
- Focused on measurable business outcomes, adoption, and scalability rather than experimentation alone.
Success Metrics
- Identification and prioritization of high-value AI transformation opportunities.
- Business impact delivered through AI-enabled operational improvements.
- Adoption and effectiveness of AI-enabled workflows.
- Executive alignment and roadmap clarity across operational AI initiatives.
- Reduction in operational inefficiencies and manual process dependencies.
- Increased organizational AI readiness and enablement maturity.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Business Process Transformation; Artificial Intelligence (AI); Collaboration; Conversational AI; AI Agents
Salary:
New York Pay Range: $134,677.61 - $202,016.41
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
See All 8 Process Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Process Analyst JobsProcess Analyst Jobs by City in New York
Where New York roles are concentrated, by current openings.
Process Analyst Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
What New York Employers Look For
The qualifications that appear most often in process analyst jobs across New York.
- Bachelor's degree in business administration, industrial engineering, or a related field
- Demonstrated experience with process mapping tools such as Visio or Lucidchart
- Proficiency in data analysis using Excel, SQL, or business intelligence platforms
- Familiarity with Lean, Six Sigma, or other continuous improvement methodologies
- Strong written and verbal communication skills for stakeholder reporting and documentation
- Experience working across cross-functional teams in regulated industries such as finance or healthcare
Process Analyst Jobs in New York: Frequently Asked Questions
How do you become a process analyst in New York?
Most process analyst roles in New York require a bachelor's degree in business, industrial engineering, operations management, or a related field. New York does not issue a state license specific to this role, but employers in regulated sectors such as financial services or healthcare often expect a Lean Six Sigma certification from an accredited body. Building experience with process documentation and data analysis tools while targeting roles at large New York institutions is the most direct path.
How much do process analysts make in New York?
Process analysts in New York earn a median of about $112,250 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $64,900 for the lowest 10% to over $209,440 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire process analysts in New York?
Employers hiring process analysts in New York right now include Community Financial System, Comcast, and Starr Companies, based on current listings on Migrate Mate as of November 2026. New York's dense concentration of financial institutions, hospital systems, and technology firms makes it one of the more consistent markets in the country for this role year-round.
Which New York cities have the most process analyst jobs?
The cities with the most process analyst openings in New York are New York, Syracuse, and Rye. New York City dominates the distribution because of its concentration of major financial firms, insurers, and large hospital networks, while Albany and Buffalo contribute openings tied to state government agencies, regional banks, and healthcare organizations anchored in those metros.
Are there remote process analyst jobs in New York?
Yes, and more than most fields. Process analyst work is largely desk-based and documentation-driven, making it well suited to remote arrangements. About 80% of process analyst openings tied to New York are remote or hybrid as of November 2026. Roles focused on workflow analysis, business requirements gathering, and reporting tend to be the most remote-friendly within the function.
How can I get hired as a process analyst in New York with little or no experience?
The most realistic entry path is applying for operations associate or business analyst associate roles at large New York employers such as major banks, hospital systems, or state agencies, which regularly bring on candidates with a relevant degree but limited direct experience. Earning a Lean Six Sigma White or Yellow Belt credential strengthens your application significantly. Lateral moves from adjacent roles like administrative coordinator, data entry analyst, or operations support are common starting points at New York financial and healthcare institutions.
Where can I find and apply to process analyst jobs in New York?
You can find and apply to process analyst jobs in New York on Migrate Mate, which lists current openings across the state. Find the roles that fit your experience and location and apply directly to the employers posting them.
See All 8 Process Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Process Analyst Jobs