Process Analyst Jobs in Illinois
Process Analyst jobs in Illinois are in steady demand, with consistent hiring across manufacturing, financial services, healthcare, and logistics from entry-level to senior positions. Chicago leads hiring volume, with Peoria and Rockford as secondary markets where industrial employers run dedicated process improvement teams. Well-established Illinois employers such as Caterpillar, Baxter International, and Allstate regularly recruit process analysts, with the strongest demand in Lean and Six Sigma methodology, healthcare workflow optimization, and supply chain process improvement. Find a role that fits below and apply directly.
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Diversified Services Network, Inc. (DSN) is seeking a full-time Business Process Analyst (Dealer ERP / Dynamics 365) to join our team in your choice of our Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL office locations. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
This role owns the end-to-end business processes for the dealer ERP program, translating dealer needs into validated, documented requirements against Microsoft Dynamics 365 capabilities. The Business Process Analyst works closely with North American dealers, product teams, business stakeholders, and implementation partners to lead discovery workshops, refine requirements, and support solution design decisions. Success in this role depends on real-time engagement during U.S. business hours, frequent direct access to dealer subject matter experts, and the ability to participate in on-site workshops and process validation sessions as needed, given the complexity of dealer operations and the fast-moving, iterative nature of requirements development.
Key Contributions & Responsibilities
- Owns the end-to-end (E2E) business processes as defined by the Business Process Catalog (BPC)
- Defines detailed business processes across Levels 4–6, including process flows down to the L5 level
- Works with dealers to generate and document requirements based on defined business processes
- Partners with product teams to determine fit/gap against Dynamics 365 capabilities, and validates gap solutions with dealers
- Leads dealer discovery workshops, preparing materials and questions, and delivers solution demos to support dealer education and discovery
- Secures dealer sign-off on Functional Design Documents (FDDs)
- Sources insights from the Dealer Advisory Board (DAB)
- Maintains the Mavim repository, including process flows, documentation, and operational playbooks
- Coaches dealers on Dynamics 365 and the dealer ERP platform suite
- Conducts business process modeling, analysis, and continuous improvement
Team Structure & Work Environment
- Hybrid work model: 3 days per week onsite, based out of your choice of our Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL office
- Extensive, day-to-day collaboration with North American dealers, product teams, business stakeholders, and implementation partners
- Serves as the primary interface between dealers and the product organization, requiring real-time engagement during U.S. business hours and immediate responsiveness
- Participates in on-site workshops and process validation sessions as needed
Requirements
Education & Experience Required
- Bachelor's degree, or certification in Finance or Accounting
- AND 2–4 years of relevant experience
Required Technical Skills
- Experience with Microsoft Dynamics 365 or similar ERP platforms
- Experience working with global stakeholders and customers
- Proficiency with business process modeling tools (e.g., Mavim)
Soft Skills
- Workshop facilitation and stakeholder alignment
- Strong communication and documentation skills
- Ability to translate business needs into system requirements
- Analytical and structured thinking
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary Expectations: $57,000-62,000 annually
Diversified Services Network, Inc. (DSN) is seeking a full-time Business Process Analyst (Dealer ERP / Dynamics 365) to join our team in your choice of our Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL office locations. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
This role owns the end-to-end business processes for the dealer ERP program, translating dealer needs into validated, documented requirements against Microsoft Dynamics 365 capabilities. The Business Process Analyst works closely with North American dealers, product teams, business stakeholders, and implementation partners to lead discovery workshops, refine requirements, and support solution design decisions. Success in this role depends on real-time engagement during U.S. business hours, frequent direct access to dealer subject matter experts, and the ability to participate in on-site workshops and process validation sessions as needed, given the complexity of dealer operations and the fast-moving, iterative nature of requirements development.
Key Contributions & Responsibilities
- Owns the end-to-end (E2E) business processes as defined by the Business Process Catalog (BPC)
- Defines detailed business processes across Levels 4–6, including process flows down to the L5 level
- Works with dealers to generate and document requirements based on defined business processes
- Partners with product teams to determine fit/gap against Dynamics 365 capabilities, and validates gap solutions with dealers
- Leads dealer discovery workshops, preparing materials and questions, and delivers solution demos to support dealer education and discovery
- Secures dealer sign-off on Functional Design Documents (FDDs)
- Sources insights from the Dealer Advisory Board (DAB)
- Maintains the Mavim repository, including process flows, documentation, and operational playbooks
- Coaches dealers on Dynamics 365 and the dealer ERP platform suite
- Conducts business process modeling, analysis, and continuous improvement
Team Structure & Work Environment
- Hybrid work model: 3 days per week onsite, based out of your choice of our Phoenix, AZ, Dallas, TX, Chicago, IL or Peoria, IL office
- Extensive, day-to-day collaboration with North American dealers, product teams, business stakeholders, and implementation partners
- Serves as the primary interface between dealers and the product organization, requiring real-time engagement during U.S. business hours and immediate responsiveness
- Participates in on-site workshops and process validation sessions as needed
Requirements
Education & Experience Required
- Bachelor's degree, or certification in Finance or Accounting
- AND 2–4 years of relevant experience
Required Technical Skills
- Experience with Microsoft Dynamics 365 or similar ERP platforms
- Experience working with global stakeholders and customers
- Proficiency with business process modeling tools (e.g., Mavim)
Soft Skills
- Workshop facilitation and stakeholder alignment
- Strong communication and documentation skills
- Ability to translate business needs into system requirements
- Analytical and structured thinking
Benefits
- 401(k)
- Dental insurance
- Vision Insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary Expectations: $57,000-62,000 annually
See All 10 Process Analyst Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Process Analyst JobsProcess Analyst Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Process Analyst Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Insurance
- Electronics & Hardware
- Waste Management & Environmental Services
What Illinois Employers Look For
The qualifications that appear most often in process analyst jobs across Illinois.
- Bachelor's degree in business, industrial engineering, or a related field
- Lean Six Sigma certification at the Green Belt or Black Belt level
- Demonstrated experience mapping and documenting current-state business processes
- Proficiency with process modeling tools such as Visio, Lucidchart, or similar software
- Ability to analyze operational data and present improvement recommendations to stakeholders
- Experience facilitating cross-functional workshops and driving change management initiatives
Process Analyst Jobs in Illinois: Frequently Asked Questions
How do you become a process analyst in Illinois?
Most Illinois employers expect a bachelor's degree in business administration, industrial engineering, operations management, or a related discipline. Illinois does not require a state-issued license for this role, but Lean Six Sigma certification from bodies such as ASQ or IASSC is widely treated as a hiring standard, particularly by manufacturing and healthcare employers in the Chicago metro and Peoria corridor. Strong analytical and process documentation skills are equally important.
How much do process analysts make in Illinois?
Process analysts in Illinois earn a median of about $104,270 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $57,610 for the lowest 10% to over $175,360 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire process analysts in Illinois?
Employers hiring process analysts in Illinois right now include Diversified Services Network, Ecolab, and Fermilab, based on current listings on Migrate Mate as of September 2026. Illinois's deep manufacturing base and large financial services sector mean demand extends well beyond Chicago into suburban Cook County, DuPage County, and downstate industrial centers.
Which Illinois cities have the most process analyst jobs?
Chicago, Peoria, and Batavia account for the largest share of process analyst openings in Illinois. Chicago dominates due to its concentration of corporate headquarters, major health systems, and financial institutions, while surrounding suburbs and secondary markets like Peoria reflect demand from Illinois's manufacturing and industrial sectors, where operational efficiency roles are embedded in plant and regional operations teams.
Are there remote process analyst jobs in Illinois?
Yes, and more than most fields. About 60% of process analyst openings tied to Illinois are remote or hybrid as of September 2026, reflecting how much of the role centers on data analysis, documentation, and stakeholder collaboration rather than on-site floor work. The most remote-friendly segments are business process and IT process analysis, while roles tied to manufacturing floor operations or physical workflow design tend to require in-person presence.
How can I get hired as a process analyst in Illinois with little or no experience?
The most realistic entry path is moving from an adjacent operational or analytical role such as business analyst, operations coordinator, or quality control associate into a junior process analyst position. Large Illinois employers like Caterpillar, Advocate Health, and Northern Trust hire associates or rotational program participants who gain process improvement exposure on the job. Completing a Lean Six Sigma Yellow or Green Belt course before applying gives candidates a measurable credential that offsets limited direct experience.
Where can I find and apply to process analyst jobs in Illinois?
You can find and apply to process analyst jobs in Illinois on Migrate Mate, which lists current Illinois openings across industries and experience levels. Find roles that fit your background and apply directly.
See All 10 Process Analyst Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find Process Analyst Jobs