HR Operations Analyst Jobs in Illinois

Who We Are: Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge? Primary Purpose:

Provides multi-step operational and transactional support to the HR community on day-to-day operations and administration of HR objectives, policies and procedures. Responsible for implementing, executing, and owning Exelon's policies and programs independently and in a time-sensitive environment. Responsibilities include regular interfacing with internal and external stakeholders at various levels in the organization.

Note: This is a hybrid position (in-office with remote flexibility). Employees are required to be in office at least three days per week (Tuesday, Wednesday, and Thursday).

Primary Duties:

• Provide transactional support and ownership of employee and organizational changes. Responsible for handing escalations and more complicated, multi-step transactions within HR Solutions. (40%)
• Assist on HR operational issues with business unit HR teams and both internal & external stakeholders. Assess and evaluate customer issues and drive to resolution. Provide coaching and mentorship to peers, business leaders, and HR Business Partners (HRBP) to resolve employee and operational issues, when needed. (20%)
• Own and support annual & ongoing processes in partnership with HRBP, Talent COE and other internal & external stakeholders. (10%)
• Assist HR Technology on evaluating, debugging and implementing potential system changes. (10%)
• Conduct routine data and system audits (10%)
• Partner's with external vendors on execution of HR's programs and objectives (5%)
• Other duties as assigned (5%)

Job Scope:

• Interact with stakeholders including employees at all levels of the organization, HR Business Partners, and external vendors & service providers.
• Works under direct supervision of HR Solutions management.

Minimum Qualifications:

• 4-year degree in Human Resources or related field and a minimum of 2-4 years of HR experience. In lieu of degree, 3-6 years of relevant experience.
• Strong customer service skills, specifically an ability to listen and observe.
• Ability to organize and deliver ongoing operational work.
• Attention to detail in time critical, service- oriented technical environment.
• Demonstrated behavior of accountability.
• Ability to identify, quantify and summarize issues along with potential solutions.
• Excel (particularly formulas, functions and pivot tables), Word, Outlook and PowerPoint experience
• Knowledge of business (Energy Services or Corporate-type background is helpful)

Preferred Qualifications:

• Knowledge of federal, state, and local employment laws and regulations, including knowledge of EEO, ADA and FMLA.
• Experience and knowledge of Exelon's polices and programs.
• ServiceNow experience is a plus, as is experience with ePeople HRS Systems.
• Strong Microsoft Office experience, including Excel and PowerPoint.

Benefits:

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $61,600.00/Yr. – $84,700.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.