HR Operations Analyst Jobs in Massachusetts

BioIVT is a leading global provider of research models and value-added research services for drug discovery and development. We specialize in control and disease-state biospecimens, including human and animal tissues, cell products, blood and other biofluids. Our unmatched portfolio of clinical specimens directly supports precision medicine research, aiming to improve patient outcomes by coupling comprehensive clinical data with donor samples. As the premier supplier of hepatic products, including hepatocytes and subcellular fractions, BioIVT enables scientists to better understand the pharmacokinetics and drug metabolism of newly discovered compounds and their effects on disease processes. By combining our technical expertise, exceptional customer service and unparalleled access to biological specimens, BioIVT serves the research community as a trusted partner in elevating science.

The HR Operations Analyst is responsible for maximizing HRIS (ADP Workforce Now) capabilities, delivering workforce analytics, and ensuring effective governance across HR systems and programs. This role serves as the operational backbone of the HR function and works closely with HR, Finance, Payroll, and business leaders to improve efficiency, reporting accuracy, and employee experience.

The successful candidate will bring deep ADP WorkforceNow expertise, strong analytical skills, and a track record of leading process improvement and system optimization initiatives. While not required, experience with project management and Lean methodologies is highly desirable.

Key Responsibilities

HRIS Leadership

• Serve as the primary owner and administrator of the HRIS (ADP Workforce Now) ecosystem.

• Conduct assessment of current-state HR systems, processes, and data integrity.
• Lead configuration, optimization, testing, and deployment of HRIS enhancements.
• Drive implementation and adoption of performance management modules and related technology solutions.
• Develop and maintain an HR technology roadmap aligned with business priorities.
• Establish governance standards for security, data integrity, user access, and system administration.
• Manage HRIS vendors and external partners.

HR Analytics & Reporting

• Design and maintain workforce dashboards and KPI reporting utilizing Power BI and other reporting tools.
• Develop executive-level reporting for Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).
• Deliver workforce insights related to headcount, turnover, hiring, retention, and organizational effectiveness.
• Support ad-hoc reporting and analytics requests from executives, HR leaders, and Finance.
• Ensure reporting consistency and data quality across all HR systems.

Workforce Planning & Operations

• Partner with Finance and HR leaders to support headcount management and workforce planning.
• Maintain organizational and position management structures.
• Support workforce forecasting and reporting requirements.
• Drive operational excellence across HR processes and workflows.

Compliance, Governance & M&A Support

• Support and maintain HR data governance and data management standards.
• Support HR compliance initiatives, audits, and reporting requirements.
• Participate in acquisitions, integrations, and organizational restructuring activities.
• Lead HRIS and employee data integration efforts associated with mergers and acquisitions.
• Ensure compliance with applicable employment, data privacy, and record retention requirements.

Qualifications

• Bachelor's degree in Human Resources, Business, Information Systems, Analytics, or related field.
• 5+ years of HR Operations, HRIS, Workforce Analytics, or related experience.
• Strong experience with HRIS (ADP Workforce Now) administration and optimization (Workday, UKG, SuccessFactors, Oracle HCM, or similar).
• Advanced Power BI, reporting, and workforce analytics capabilities.
• Experience supporting organizational growth, transformation, or M&A activity a plus.
• Strong project management, process design, and change management skills.
• Lean, Six Sigma, PMP, Agile, or related certification a plus.
• Experience within life sciences, biotechnology, pharmaceutical, medical device, or other regulated industries preferred.

We offer a comprehensive benefit package for eligible team members, including medical, dental, vision, short-term/long-term disability, life insurance, hospital indemnity and accident insurance. We also provide a generous retirement plan with a company match. Eligible employees enjoy competitive time-off policies and a collaborative environment that promotes growth from within. Enjoy company-sponsored events for the entire team!

Join Us!

We can’t wait to work with you! At BioIVT, we believe that diversity and inclusion are key drivers of innovation and success. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their unique perspectives to the table. We seek to build a diverse team and encourage applications from people of all backgrounds, experiences and identities.

To Learn more about our mission and team culture, click here!

BioIVT is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.