HR Operations Specialist Jobs in Massachusetts

Who We Are
Cynosure Lutronic is a global leader in energy-based dermatology and medical aesthetic technologies, shaping the future of skin health. Our mission is to empower people to feel confident in their skin, and we deliver on it through intelligent, results-driven solutions across laser, RF, IPL, LED, and EMS platforms.
Backed by more than three decades of innovation and over 100,000 installed systems worldwide, we combine advanced engineering, breakthrough clinical insights, and manufacturing excellence to raise the standard in safety, precision, and efficacy. With 1,100 employees across North America, EMEA, and APAC, we partner with providers globally to deliver quality outcomes and exceptional patient experiences.

How We Work
Our values define how we show up for our customers, for the patients they treat, and for each other:

• Customers at our core. We deeply understand our customers' needs and act with urgency and accountability to earn their trust, every time.
• Everyone innovates. Innovation is a mindset, not a job title. We improve, adapt, and challenge the status quo in every role, every day.
• One team, all in. We win together across teams, time zones, and titles. We share credit, break silos, and support one another.
• Right over easy. We do the right thing, especially when it's hard or unseen.
• Outcome oriented. We focus on what moves the needle, with clear purpose and aligned goals.

We look for people who make an impact, and we invest in them, building careers alongside a high-performance, culture-driven organization.

Learn more at www.cynosurelutronic.com or follow us on LinkedIn and Instagram.

Job Summary
Responsible for the development, implementation, and maintenance of human resource information systems (HRIS) associated with the collection, retrieval, accessibility, and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands. Often works with payroll and its personnel to coordinate retrieval and reporting functions. May serve as HR department liaison to MIS/IT function.

Essential Duties and Responsibilities
The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.

• Manages project and process improvement, including applying change management experience to facilitate movement to new levels of quality.
• Recommend process improvements.
• Perform system maintenance and upgrades, including assisting in the review, testing and implementation of HRIS system upgrades.
• Generate reports/queries, including writing, maintaining, and supporting the reports for business needs.
• Conduct training, including developing user procedures, guidelines, and documentation.
• Train new clients and new system users on new process.
• Respond to employee queries within defined SLAs.
• Perform audits on HR processes and documents.
• Be the point of contact for our international users and troubleshoot any system errors or issues in a timely manner.
• Work with internal stakeholders on integrations and troubleshooting with HRIS and system of records.
• Partner with third party vendors on any process improvement.
• Embody and live our company Values.

Qualifications
Education

• Bachelor’s degree required
• Bachelor’s degree is equivalent to three (3) years of experience

Specific Area of Study: BS in Human Resources, Accounting or relevant field

Experience

• 2 to 5 years relevant experience

Specific Related Experience:
Skills

• Understands and uses qualitative/quantitative measurement and data collection design principles.
• Experience with Ceridian (Dayforce) preferred.
• Advanced skills in Microsoft Office Suite or related software.
• Excellent analytical skills and problem-solving skills with the ability to spot numerical errors.
• Excellent organizational skills and attention to detail.
• The ability to work under tight deadlines.
• Can understand the broader business context, and able to priorities time and resource investment to align leaders and subordinates to drive maximum impact.
• Strong verbal and written communication and interpersonal skills. Ability to articulate ideas clearly and concisely.

Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Sit; use hands to finger, handle or feel objects, tools, or controls.
• Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.

Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran