Data Operations Manager Jobs in Massachusetts

Who are we looking for?

State Street Global Delivery Data Operations team is seeking a versatile individual in an Officer role with strong data analysis and deep technical skills to lead the support of services and offerings across Global Delivery. This qualified individual will provide data and business solutions, help drive data delivery initiatives, and collaborate with technology and product partners. This leader will be expected to build relationships and collaborate with both business stakeholders and technology partnership order to contribute to the timely execution of long term strategic plans for building out sophisticated data solutions.

Why this job is important to us?

State Street Data Operations brings together data capabilities across the investment lifecycle to help our clients make better decisions, grow at scale, and deliver returns for their clients. The successful candidate must be skilled in analyzing our complex business service flows across front, middle, and back office operating models, with a focus on data management and delivery. They will also be driving the strategic solution design, business architecture, and business solutions/services while driving program/project execution and reporting.

What you will be responsible for?

• Establish strong partnerships with internal stakeholders in Operations, Technology, Product and E2E architecture teams to influence and coordinate cross-functional business data solutions and products, in support of client and business goals.
• Act as a liaison between business and technology teams to support product demand opportunities as part of data strategy.
• Possess strong knowledge of front-to-back Investment management/Investment services with focus on user data requirements.
• Work with business and technology partners to establish clear connections between business goals, strategies, and the data and technology investments required to achieve them.
• Communicates recommendations to management/senior business leaders through effective written and oral communication.
• Assist with pricing strategies and product policies.

What we value?

These skills will help you succeed in this role:

• Strong technical skills with a background in Accounting, Custody, and/or Performance.
• Strategic thinker with strong business analysis and planning skills. Capable of identifying and interpreting wider-ranging issues: ‘Big picture’ understanding.
• Creation of data and business process flows and defining the business problem, solution, and design using various tools.
• Proven experience with business requirements analysis to meet critical business needs, must display an ability to drive tasks through to completion.
• Experience with design and optimization of user experience across different interfaces to maximize engagement and adoption.
• Excellent time management and organization skills, with the ability to manage multiple competing priorities.
• Ability to think creatively and strategically with a focus on achieving outcomes.
• Experience with writing features/requirements.
• Deep understanding of data strategy including data lineage, quality, governance and analysis.
• Proven related financial services experience. Good understanding of State Street businesses.
• Demonstrate understanding of Data Operations processes and procedures and an ability to learn quickly.
• Excellent interpersonal, communication, facilitation, presentation and negotiation skills.
• Proficiency with MS Office Products; MS Access, Visio; Jira, Confluence, PowerPoint. Demonstrated excellence in business writing, development of business process flow diagrams, making comparisons regarding current and future processes, and effective communication.

Education & Preferred Qualifications:

• Bachelor’s degree in finance, MIS, Information Technology, or a related field of study.
• Data Analysis technical skills including SQL, Data Visualization tools, Power BI, etc.
• 5+ years of experience in data analysis, Operations, or Product management.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Salary Range:

$60,000 - $101,250 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.