Process Analyst Jobs in Maryland
Process Analyst jobs in Maryland concentrate in federal contracting, healthcare operations, and financial services, with demand at every level from entry-level associates to senior process improvement leads. The largest hiring metros are Baltimore, Rockville, and Annapolis, where employers like Northrop Grumman, Leidos, and Johns Hopkins Medicine maintain significant operations and hire process analysts on a recurring basis. The most sought-after specialties in Maryland include Lean Six Sigma process improvement, healthcare workflow optimization, and IT process analysis supporting government and defense contracts. Find a role that fits below and apply directly.
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Showing 5 of 7+ Process Analyst jobs
ABOUT US:
CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients.
Position Title: Senior Business Process Analyst
Location:
University of Maryland Global Campus
3501 University Blvd. East, Adelphi, MD 20783
Period of Performance:
1 year
40 hours per week (no overtime).
Work Environment:
Hybrid - (this means we expect the resource onsite at UMGC’s headquarters 1-2 days a week).
Position Summary: UMGC seeks a Senior Business Process Analyst, reporting to the Manager, Business Analysis, Office of Information Technology. This role must be able to work effectively with executive level customer and peer groups, requiring expert level skill sets in communication, presentation, facilitation, and relationship management.
This position will work closely with and be a Subject Matter Expert in their assigned business areas, supporting tools and platforms. The Sr. Business Analyst will serve as a liaison between department business owners, technical architects & developers, and UMGC stakeholders in the analysis, design, configuration, testing and maintenance of UMGC’s enterprise data, analytics, and AI platform (EDAP) to ensure continued operational performance. This role will collect, develop, and analyze current state and future state processes, designs, and specifications, and work with developers to create solutions that meet user requirements.
Key Responsibilities
- Review, triage, and organize incoming work requests
- Build data warehouse requirements
- Organize and scope initiatives into strategically manageable and related work streams or projects in partnership with program/portfolio managers
- Define and analyze issues to be resolved, advising best course of action to improvement from experience and precedent
- Develop detailed as-is/to-be process, workflow, and systems analysis, ensuring a common understanding of current and future state needs, systems, and tools
- Lead requirements elicitation, prioritization and documentation using various methods, such as interviews, document analysis, brainstorming sessions, business process descriptions and scenarios. Validate requirements with cross-functional team members to ensure clarity, level of detail, and testability
- Develop and maintain a deep awareness of UMGC data management needs and help business owners identify gaps
- Champion change, leading initiatives and change requests through intake and discovery phases
- Partner with Project and Program managers to foster a team culture of support and collaboration
- Analyze, translate data and information into actionable insights for process improvement and inform data driven decision making
- Establish regular reports and metrics to monitor progress to goals and identify gaps
- Performs related work as assigned or required
Skills
- Understanding and experience in Agile methodologies (Scrum, Kanban, Scaled Agile, etc.)
- Expert level skills in business process modeling and requirements elicitation & documentation (BRD, Features, User Stories, etc)
- Detail-oriented self-starter who thrives on solving problems and delivering innovative solutions to customers
- Ability to exercise sound judgment with respect to the relative importance, priorities, time allocation, resource requirements, time management and organization
- Commitment to becoming proficient in partner and technology applications that support key customer functions
- Ability to present recommendations in a thoughtful and convincing manner and facilitate discussions with senior leaders
- Excellent interpersonal skills as a collaborator and communicator with stakeholders at all levels
- Ability to work independently and multi-task in a fast-paced constantly changing environment
- Ability to establish milestones and deliverables to manage customer expectations and ensure program and product success consistently and effectively
- Ability to successfully navigate at a leadership level across multiple executive stakeholder group
Required Experience
- 8+ years of Business Process Improvement or Business Analysis experience working in a higher education or technology professional services product/consulting environment, with a demonstrated track record of delivering business value
- Experience with data ingestion and data transfer technologies (Microsoft Data Warehouse and Fabric, Redshift, Databricks.
- Experience building reports and dashboards using a reporting layer (PowerBI)
Preferred Experience
Education
- Bachelor's degree preferred.
Join Our Team:
At CMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you.
Disclaimer:
By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.
ABOUT US:
CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients.
Position Title: Senior Business Process Analyst
Location:
University of Maryland Global Campus
3501 University Blvd. East, Adelphi, MD 20783
Period of Performance:
1 year
40 hours per week (no overtime).
Work Environment:
Hybrid - (this means we expect the resource onsite at UMGC’s headquarters 1-2 days a week).
Position Summary: UMGC seeks a Senior Business Process Analyst, reporting to the Manager, Business Analysis, Office of Information Technology. This role must be able to work effectively with executive level customer and peer groups, requiring expert level skill sets in communication, presentation, facilitation, and relationship management.
This position will work closely with and be a Subject Matter Expert in their assigned business areas, supporting tools and platforms. The Sr. Business Analyst will serve as a liaison between department business owners, technical architects & developers, and UMGC stakeholders in the analysis, design, configuration, testing and maintenance of UMGC’s enterprise data, analytics, and AI platform (EDAP) to ensure continued operational performance. This role will collect, develop, and analyze current state and future state processes, designs, and specifications, and work with developers to create solutions that meet user requirements.
Key Responsibilities
- Review, triage, and organize incoming work requests
- Build data warehouse requirements
- Organize and scope initiatives into strategically manageable and related work streams or projects in partnership with program/portfolio managers
- Define and analyze issues to be resolved, advising best course of action to improvement from experience and precedent
- Develop detailed as-is/to-be process, workflow, and systems analysis, ensuring a common understanding of current and future state needs, systems, and tools
- Lead requirements elicitation, prioritization and documentation using various methods, such as interviews, document analysis, brainstorming sessions, business process descriptions and scenarios. Validate requirements with cross-functional team members to ensure clarity, level of detail, and testability
- Develop and maintain a deep awareness of UMGC data management needs and help business owners identify gaps
- Champion change, leading initiatives and change requests through intake and discovery phases
- Partner with Project and Program managers to foster a team culture of support and collaboration
- Analyze, translate data and information into actionable insights for process improvement and inform data driven decision making
- Establish regular reports and metrics to monitor progress to goals and identify gaps
- Performs related work as assigned or required
Skills
- Understanding and experience in Agile methodologies (Scrum, Kanban, Scaled Agile, etc.)
- Expert level skills in business process modeling and requirements elicitation & documentation (BRD, Features, User Stories, etc)
- Detail-oriented self-starter who thrives on solving problems and delivering innovative solutions to customers
- Ability to exercise sound judgment with respect to the relative importance, priorities, time allocation, resource requirements, time management and organization
- Commitment to becoming proficient in partner and technology applications that support key customer functions
- Ability to present recommendations in a thoughtful and convincing manner and facilitate discussions with senior leaders
- Excellent interpersonal skills as a collaborator and communicator with stakeholders at all levels
- Ability to work independently and multi-task in a fast-paced constantly changing environment
- Ability to establish milestones and deliverables to manage customer expectations and ensure program and product success consistently and effectively
- Ability to successfully navigate at a leadership level across multiple executive stakeholder group
Required Experience
- 8+ years of Business Process Improvement or Business Analysis experience working in a higher education or technology professional services product/consulting environment, with a demonstrated track record of delivering business value
- Experience with data ingestion and data transfer technologies (Microsoft Data Warehouse and Fabric, Redshift, Databricks.
- Experience building reports and dashboards using a reporting layer (PowerBI)
Preferred Experience
Education
- Bachelor's degree preferred.
Join Our Team:
At CMT Services, we believe that extraordinary results come from empowering exceptional people. If you're ready to lead innovative projects, solve complex challenges, and contribute to meaningful infrastructure development while advancing your career in a supportive, collaborative environment, we want to hear from you.
Disclaimer:
By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.
See All 7 Process Analyst Jobs in Maryland
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Find Process Analyst JobsProcess Analyst Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Process Analyst Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in process analyst jobs across Maryland.
- Bachelor's degree in business, industrial engineering, or a related field
- Lean Six Sigma Green Belt or Black Belt certification strongly preferred
- Experience mapping and documenting business or operational workflows
- Proficiency with process modeling tools such as Visio or Lucidchart
- Familiarity with federal contracting environments or DoD agency operations
- Strong communication skills for presenting findings to cross-functional stakeholders
Process Analyst Jobs in Maryland: Frequently Asked Questions
How do you become a process analyst in Maryland?
Most process analyst roles in Maryland require a bachelor's degree in business administration, systems engineering, industrial engineering, or a related discipline. Maryland does not issue a state license specifically for process analysts, but employers in the federal contracting sector frequently require Lean Six Sigma certification through an accredited body and, for defense-related roles, a security clearance. Building a portfolio of documented process improvement projects and earning a recognized certification gives candidates a measurable edge in Maryland's competitive market.
How much do process analysts make in Maryland?
Process analysts in Maryland earn a median of about $121,680 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $73,030 for the lowest 10% to over $162,090 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire process analysts in Maryland?
Companies currently hiring process analysts in Maryland include EagleBank, Synertex, and ANALYGENCE, per current listings on Migrate Mate as of November 2026. Maryland's concentration of federal agencies, defense contractors, and large health systems means demand is consistent and spread across both public-sector-facing firms and integrated health networks based in the Baltimore-Washington corridor.
Which Maryland cities have the most process analyst jobs?
Adelphi, Fort Meade, and Bethesda account for the most process analyst openings in Maryland. Baltimore's density of hospital systems and financial services firms drives volume there, while Rockville and the broader Montgomery County area attract openings tied to federal health agencies, biotech companies, and the large defense contractors headquartered along the I-270 corridor.
Are there remote process analyst jobs in Maryland?
Yes, and more than most fields. About 100% of process analyst openings tied to Maryland are remote or hybrid as of November 2026, reflecting the desk-based and analytical nature of the work. Documentation, workflow mapping, and reporting responsibilities translate well to remote settings, though roles tied to on-site manufacturing operations or classified federal facilities typically require an in-person presence.
How can I get hired as a process analyst in Maryland with little or no experience?
The most realistic entry path is a business analyst or operations coordinator role at one of Maryland's large health systems or federal contractors, where structured rotational or associate programs exist for recent graduates. Employers like Johns Hopkins Health System and major Bethesda-area defense contractors regularly hire junior analysts who demonstrate process documentation skills and analytical thinking. Earning a Lean Six Sigma White or Yellow Belt credential before applying signals initiative, and candidates who can show even a class project or internship involving workflow analysis stand out early in the screening process.
Where can I find and apply to process analyst jobs in Maryland?
You can find and apply to process analyst jobs in Maryland on Migrate Mate, which lists current Maryland openings updated regularly. Search the listings for roles that match your experience level and target industry, then apply directly to the ones that fit.
See All 7 Process Analyst Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find Process Analyst Jobs