Service Writer Jobs
Service writer jobs are open across automotive dealerships, independent repair shops, fleet services, and commercial equipment centers, from entry-level advisors to senior service managers, with specializations in warranty administration, customer relations, and technical estimating. Find a role that fits below and apply directly.
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We are looking for experienced Service Advisors / writers for both our service department and Quick Lane service!
As a trusted Service Advisor, you will be the liasion between the customer and the service department to ensure high levels of customer satisfcation. If you're looking to build your career and skills in the automotive industry, this is a great opportunity for you!
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance
- Paid Training
- Saturday Lunches
- Paid Vacations
Automotive Service Advisor Responsibilities
- Greet customers and schedule service appointments
- Document customers concerns and comments
- Writer service orders and descriptions of problems and repair
- Translate customers' repairs into standard repair terminology
- Explain repairs to customers and review service history
- Test drive vehicles to confirm service repairs
- Provide accurate estimates of cost and time needed
- Handle customer coplains making sure to keep our customers satisfied
- Coordinate parts ordering and follow up appointment with customers
- Provide the highest levels of customer service in order to retain dealership clientele
Service Advisor Qualifications
- Service advisor/writer experience
- Valid driver's license
- Automotive dealership and/or quick lane / express lane experience
- CDK Drive experience helpful
- Professional appearance and attitude
- Ability to multitask and stay focused in a fast paced environment
- Must be reliable
Every employee with the Bakhtiari Automotive Group is absolutely critical to its success. We are a family-owned and operated business have been since the 1980s. Our rapid growth and fast-paced environment make this an awesome place to work.
Since we opened the dealership, we've steadily grown to one of the region's best dealerships, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Bakhtiari Auto Group, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Job Type: Full-time
Pay: $85,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid training
- Professional development assistance
License/Certification:
- driver's license (Preferred)
Work Location: In person
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Find Service Writer JobsService Writer Job Market
Who's Hiring
- Walmart123
- Christian Brothers Automotive16
- Southern Tire Mart13
- Stonebriar Auto Services9
- Hunter Truck6
Top Industries Hiring
- Manufacturing
What Employers Look For
The qualifications that appear most often in service writer jobs.
- One to three years of experience in an automotive service advisor or service writer role
- Proficiency with a dealership management system such as CDK or Reynolds and Reynolds
- Strong written and verbal communication skills for interacting with customers and technicians
- Ability to read and interpret repair orders, labor guides, and parts invoices accurately
- ASE Service Consultant certification or willingness to obtain it within a specified period
- High school diploma or equivalent required, with an associate degree preferred at many locations
Tips for Your Service Writer Job Search
Tailor your resume to repair volume
Service writers are measured on repair order throughput and customer satisfaction scores. Quantify the daily RO volume you managed and any CSI improvements you contributed to. Hiring managers at busy dealerships look for candidates who can handle high ticket counts without errors.
List your DMS software by name
Dealership management systems like CDK, Reynolds and Reynolds, and Tekion are non-negotiable at most shops. Name every DMS you've used directly in your skills section. Recruiters filter resumes for these tools before they read anything else on your application.
Apply early to roles that fit
Migrate Mate lists service writer openings from across the United States in one place, so you can find roles that match your experience level and apply directly to each listing.
Target shops by their brand alignment
Luxury brand dealerships and commercial fleet operations have different expectations than a general independent shop. If you have OEM-specific certification or warranty training with a particular manufacturer, search for openings at franchised dealers for that brand first.
Prepare for scenario-based interview questions
Interviewers test how you handle an upset customer whose repair took longer than promised or a technician who disputes a warranty claim. Rehearse two or three specific situations from past jobs where you resolved a conflict between the shop and a customer.
Negotiate schedule before accepting an offer
Many service writer positions require Saturday hours and may not list that explicitly in the posting. Confirm expected weekly hours and weekend rotation during your first interview, so you don't discover schedule requirements only after you've accepted.
Service Writer Jobs: Frequently Asked Questions
Which companies are hiring the most service writers?
The companies hiring the most service writers right now include Walmart, Christian Brothers Automotive, and Southern Tire Mart, with the largest share of openings in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Franchise dealership groups and national fleet service chains typically post the highest volume of openings.
How many service writer jobs are remote?
About 1% of service writer openings are fully remote or hybrid as of November 2026, reflecting the hands-on, customer-facing nature of most positions. The sub-areas most likely to offer remote work include warranty claims processing, service scheduling coordination, and customer follow-up roles at centralized call centers.
How do you become a service writer?
Start by gaining experience at an automotive shop, dealership, or fleet service center in any customer-facing or parts role. Learn how repair orders are written and how technicians and service managers communicate. Pursue ASE Service Consultant certification to formalize your credentials. Apply for entry-level service advisor positions and move into a full service writer role as you build familiarity with a dealership management system.
Can you get hired as a service writer with little experience?
Yes, many shops hire candidates with strong customer service or sales backgrounds and train them on the technical side. Highlighting experience in auto parts retail, insurance claims, or any role that required managing customer expectations under time pressure can substitute for direct service writing experience. Willingness to learn a DMS quickly and earn ASE certification makes entry-level candidates significantly more competitive.
What does the service writer interview process look like?
Most service writer interviews involve an initial phone or video screen with a service manager or HR contact, followed by an in-person interview at the shop. You'll likely walk through past customer conflict scenarios, your familiarity with repair order processes, and your experience with dealership software. Some employers add a brief role-play exercise where you greet a mock customer and open a service ticket.
Where can I find and apply to service writer jobs?
You can find and apply to service writer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and location, then apply directly to each listing that fits.
See All 567+ Service Writer Jobs
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