Site Support Specialist Jobs
Site Support Specialist jobs are open across healthcare, manufacturing, logistics, and IT services, from entry-level technician roles to senior and lead positions, with specializations in field support, help desk operations, and hardware deployment. Find a role that fits below and apply directly.
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Senior Program Manager – Savannah River Site Mission Support
Location: Aiken, South Carolina (Savannah River Site)
Contract: Department of Energy (DOE) and National Nuclear Security Administration (NNSA) Contractor Support
Reports to: Contractor Executive Leadership
Clearance: Active DOE Q Clearance preferred; ability to obtain and maintain a DOE Q Clearance required
Position Summary
The Senior Program Manager (SPM) serves as the primary on-site leader responsible for managing and executing a multi-disciplinary support services contract supporting the U.S. Department of Energy (DOE) and National Nuclear Security Administration (NNSA) missions at the Savannah River Site (SRS).
The SPM provides leadership, program integration, and operational oversight for technical, engineering, project management, administrative, and professional support personnel supporting critical DOE and NNSA mission objectives. This position is responsible for ensuring successful contract execution, customer satisfaction, workforce performance, regulatory compliance, and delivery of high-quality mission support services across a complex nuclear and national security environment.
The SPM serves as the primary interface or Sierra Peaks and Savannah River Site contractor and is accountable for integrating resources, managing performance, mitigating risks, and supporting mission priorities associated with nuclear materials management, tritium operations, plutonium modernization initiatives, radioactive waste disposition, environmental remediation, infrastructure modernization, and long-term stewardship activities.
Key Responsibilities
Program Leadership and Mission Integration
- Serve as the primary point of contact regarding contract performance and mission support activities at the Savannah River Site.
- Provide leadership, direction, and oversight for all personnel assigned to the contract.
- Lead integration of multidisciplinary teams supporting engineering, project management, environmental compliance, operations support, nuclear safety, technical analysis, business operations, and administrative functions.
- Establish performance expectations and drive accountability, collaboration, operational excellence, and customer-focused service delivery across the program.
- Identify, quantify, and support the pursuit of new business opportunities within SRS.
Program and Contract Management
- Develop and manage program execution plans, staffing strategies, budgets, schedules, and resource allocations to meet contract requirements.
- Oversee project planning, project controls, cost estimating, scheduling, risk management, performance measurement, and earned value management activities, as applicable.
- Monitor contract performance metrics and implement corrective actions to ensure successful execution of all task orders and contract deliverables.
- Ensure timely preparation and delivery of technical reports, analyses, assessments, plans, briefings, and other contract deliverables.
- Manage contract scope changes, staffing fluctuations, surge requirements, and emerging mission priorities.
- Coordinate subcontractor activities and ensure effective integration of all contract resources.
- Support transition planning, workforce planning, and organizational readiness efforts associated with evolving DOE/ NNSA mission requirements.
Operational Excellence and Compliance
- Ensure all work is performed safely, efficiently, and in compliance with DOE Orders, NNSA directives, Federal regulations, site procedures, and contractual requirements.
- Promote and enforce Integrated Safety Management System (ISMS) principles and a strong nuclear safety culture.
- Support quality assurance, readiness reviews, assessments, audits, inspections, and corrective action programs.
- Identify and mitigate programmatic, technical, operational, and organizational risks.
- Drive continuous improvement initiatives focused on efficiency, quality, customer responsiveness, and mission performance.
Customer and Stakeholder Engagement
- Develop and maintain strong working relationships with all site contractors and other key stakeholders.
- Prepare and deliver executive briefings, status reports, strategic assessments, and program performance updates.
- Ensure customer concerns, priorities, and emerging mission needs are effectively communicated and addressed.
- Represent the company as a trusted mission partner supporting DOE/ NNSA objectives.
- Present the company’s capabilities and services to as wide an audience as possible, to identify new areas to support the Savannah River Site.
- Oversee the development of proposals and scopes of work that accurately reflect customer needs and result in new projects and programmatic support.
Personnel Leadership and Workforce Development
- Lead, mentor, and develop a diverse team of project managers, engineers, scientists, analysts, technical specialists, and administrative professionals.
- Conduct performance management activities and support employee development, succession planning, and workforce retention initiatives.
- Ensure personnel maintain required training, certifications, qualifications, and security clearances.
- Foster a culture of integrity, professionalism, accountability, safety, quality, and continuous learning.
- Maintain workforce flexibility and resource planning to support changing mission requirements and contract demands.
Qualifications
Education and Experience
- Bachelor’s degree required in engineering, physical sciences, nuclear engineering, business administration, project management, or a related field. Master’s degree preferred.
- Minimum of 10 years of progressively responsible program, project, or operations management experience supporting DOE/NNSA, Department of Defense, national laboratories, or other Federal programs.
- Minimum of 5 years of experience leading multidisciplinary technical and professional services teams.
- Demonstrated experience managing complex contracts, programs, or projects in nuclear, environmental, engineering, or national security environment.
- Previous Savannah River Site or DOE/ NNSA experience strongly preferred.
Knowledge and Skills
- Strong understanding of DOE and NNSA missions, organizational structures, and operating environments.
- Knowledge of nuclear operations, environmental management, radioactive waste management, nuclear materials programs, and Federal project management practices.
- Familiarity with DOE Orders, Integrated Safety Management Systems (ISMS), Quality Assurance requirements, Conduct of Operations principles, and applicable Federal regulations.
- Experience with program integration, project controls, risk management, budgeting, scheduling, and performance reporting.
- Strong leadership, organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills, including experience presenting to senior Federal and contractor leadership.
- Proven ability to build collaborative relationships and lead high-performing teams in complex mission environments.
Certifications
- Project Management Professional (PMP) certification preferred.
- DOE Project Management Certification or equivalent professional certification preferred.
Working Conditions
- Primary work location is near the Savannah River Site in Aiken, South Carolina.
- Must be able to obtain and maintain a DOE Q Clearance.
- Occasional travel may be required to other DOE/NNSA sites, national laboratories, and customer locations.
- Position requires routine interaction with personnel working in office, laboratory, industrial, and/or nuclear facility environments.
Senior Program Manager – Savannah River Site Mission Support
Location: Aiken, South Carolina (Savannah River Site)
Contract: Department of Energy (DOE) and National Nuclear Security Administration (NNSA) Contractor Support
Reports to: Contractor Executive Leadership
Clearance: Active DOE Q Clearance preferred; ability to obtain and maintain a DOE Q Clearance required
Position Summary
The Senior Program Manager (SPM) serves as the primary on-site leader responsible for managing and executing a multi-disciplinary support services contract supporting the U.S. Department of Energy (DOE) and National Nuclear Security Administration (NNSA) missions at the Savannah River Site (SRS).
The SPM provides leadership, program integration, and operational oversight for technical, engineering, project management, administrative, and professional support personnel supporting critical DOE and NNSA mission objectives. This position is responsible for ensuring successful contract execution, customer satisfaction, workforce performance, regulatory compliance, and delivery of high-quality mission support services across a complex nuclear and national security environment.
The SPM serves as the primary interface or Sierra Peaks and Savannah River Site contractor and is accountable for integrating resources, managing performance, mitigating risks, and supporting mission priorities associated with nuclear materials management, tritium operations, plutonium modernization initiatives, radioactive waste disposition, environmental remediation, infrastructure modernization, and long-term stewardship activities.
Key Responsibilities
Program Leadership and Mission Integration
- Serve as the primary point of contact regarding contract performance and mission support activities at the Savannah River Site.
- Provide leadership, direction, and oversight for all personnel assigned to the contract.
- Lead integration of multidisciplinary teams supporting engineering, project management, environmental compliance, operations support, nuclear safety, technical analysis, business operations, and administrative functions.
- Establish performance expectations and drive accountability, collaboration, operational excellence, and customer-focused service delivery across the program.
- Identify, quantify, and support the pursuit of new business opportunities within SRS.
Program and Contract Management
- Develop and manage program execution plans, staffing strategies, budgets, schedules, and resource allocations to meet contract requirements.
- Oversee project planning, project controls, cost estimating, scheduling, risk management, performance measurement, and earned value management activities, as applicable.
- Monitor contract performance metrics and implement corrective actions to ensure successful execution of all task orders and contract deliverables.
- Ensure timely preparation and delivery of technical reports, analyses, assessments, plans, briefings, and other contract deliverables.
- Manage contract scope changes, staffing fluctuations, surge requirements, and emerging mission priorities.
- Coordinate subcontractor activities and ensure effective integration of all contract resources.
- Support transition planning, workforce planning, and organizational readiness efforts associated with evolving DOE/ NNSA mission requirements.
Operational Excellence and Compliance
- Ensure all work is performed safely, efficiently, and in compliance with DOE Orders, NNSA directives, Federal regulations, site procedures, and contractual requirements.
- Promote and enforce Integrated Safety Management System (ISMS) principles and a strong nuclear safety culture.
- Support quality assurance, readiness reviews, assessments, audits, inspections, and corrective action programs.
- Identify and mitigate programmatic, technical, operational, and organizational risks.
- Drive continuous improvement initiatives focused on efficiency, quality, customer responsiveness, and mission performance.
Customer and Stakeholder Engagement
- Develop and maintain strong working relationships with all site contractors and other key stakeholders.
- Prepare and deliver executive briefings, status reports, strategic assessments, and program performance updates.
- Ensure customer concerns, priorities, and emerging mission needs are effectively communicated and addressed.
- Represent the company as a trusted mission partner supporting DOE/ NNSA objectives.
- Present the company’s capabilities and services to as wide an audience as possible, to identify new areas to support the Savannah River Site.
- Oversee the development of proposals and scopes of work that accurately reflect customer needs and result in new projects and programmatic support.
Personnel Leadership and Workforce Development
- Lead, mentor, and develop a diverse team of project managers, engineers, scientists, analysts, technical specialists, and administrative professionals.
- Conduct performance management activities and support employee development, succession planning, and workforce retention initiatives.
- Ensure personnel maintain required training, certifications, qualifications, and security clearances.
- Foster a culture of integrity, professionalism, accountability, safety, quality, and continuous learning.
- Maintain workforce flexibility and resource planning to support changing mission requirements and contract demands.
Qualifications
Education and Experience
- Bachelor’s degree required in engineering, physical sciences, nuclear engineering, business administration, project management, or a related field. Master’s degree preferred.
- Minimum of 10 years of progressively responsible program, project, or operations management experience supporting DOE/NNSA, Department of Defense, national laboratories, or other Federal programs.
- Minimum of 5 years of experience leading multidisciplinary technical and professional services teams.
- Demonstrated experience managing complex contracts, programs, or projects in nuclear, environmental, engineering, or national security environment.
- Previous Savannah River Site or DOE/ NNSA experience strongly preferred.
Knowledge and Skills
- Strong understanding of DOE and NNSA missions, organizational structures, and operating environments.
- Knowledge of nuclear operations, environmental management, radioactive waste management, nuclear materials programs, and Federal project management practices.
- Familiarity with DOE Orders, Integrated Safety Management Systems (ISMS), Quality Assurance requirements, Conduct of Operations principles, and applicable Federal regulations.
- Experience with program integration, project controls, risk management, budgeting, scheduling, and performance reporting.
- Strong leadership, organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills, including experience presenting to senior Federal and contractor leadership.
- Proven ability to build collaborative relationships and lead high-performing teams in complex mission environments.
Certifications
- Project Management Professional (PMP) certification preferred.
- DOE Project Management Certification or equivalent professional certification preferred.
Working Conditions
- Primary work location is near the Savannah River Site in Aiken, South Carolina.
- Must be able to obtain and maintain a DOE Q Clearance.
- Occasional travel may be required to other DOE/NNSA sites, national laboratories, and customer locations.
- Position requires routine interaction with personnel working in office, laboratory, industrial, and/or nuclear facility environments.
Site Support Specialist Jobs by Experience Level
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Find Site Support Specialist JobsSite Support Specialist Job Market
Who's Hiring
- Fastenal35
- GovCIO14
- Amazon4
- Mercy3
- SAIC2
Top Industries Hiring
- Manufacturing
- Human Resources
- Chemicals & Materials
- Staffing & Recruiting
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in site support specialist jobs.
- 1-3 years of hands-on deskside or field support experience in a corporate or enterprise environment
- Proficiency troubleshooting Windows OS, hardware failures, and common peripheral issues
- Experience working within an ITSM or ticketing platform to log, track, and resolve incidents
- CompTIA A+ certification or equivalent vendor credential required or strongly preferred
- Ability to lift and transport hardware equipment and perform physical equipment installations
- Strong written and verbal communication skills for documenting issues and assisting non-technical end users
Tips for Your Site Support Specialist Job Search
Tailor your resume to each environment
Site support roles vary widely by environment, so your resume should reflect the specific setting you're targeting. A hospital deployment looks different from a warehouse rollout. Match your bullet points to the infrastructure, ticketing systems, and hardware the employer actually uses.
Certify before you apply to competitive openings
CompTIA A+ is the floor for most site support listings, but Network+ or ITIL Foundation can separate your application in crowded applicant pools. If a posting lists a certification as preferred, treat it as required and prioritize earning it before applying.
Apply early to roles that fit
Migrate Mate lists site support specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight deskside and hands-on experience specifically
Many site support openings explicitly screen for deskside support experience rather than remote-only help desk work. If you've done physical hardware swaps, on-site troubleshooting, or end-user visits, call that out clearly in your work history with context on scale and environment.
Prepare for scenario-based technical screens
Site support interviews often include live troubleshooting scenarios: a printer that won't connect, a laptop that won't boot, a user locked out of their account. Walk through your diagnostic process out loud and explain each step, because interviewers are evaluating your methodology, not just your answer.
Negotiate schedule flexibility, not just pay
Many site support roles require on-call rotations or after-hours coverage for system updates and deployments. Before accepting an offer, clarify the on-call frequency, compensation structure for those shifts, and whether the schedule rotates or is fixed to a specific technician.
Site Support Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most site support specialists?
Fastenal, GovCIO, and Amazon are hiring the most site support specialists right now, with openings concentrated in California, Pennsylvania, and Michigan, based on current listings on Migrate Mate as of November 2026. Organizations in healthcare, government contracting, and large-scale manufacturing tend to maintain the most consistent demand for on-site support staff.
How many site support specialist jobs are remote?
About 7% of site support specialist openings are fully remote or hybrid as of November 2026, though the nature of the role means most positions require at least some on-site presence. Sub-specializations focused on software configuration, tier-one help desk support, or IT asset management are most likely to offer remote or hybrid arrangements.
How do you become a site support specialist?
Start by earning a foundational IT certification such as CompTIA A+, which demonstrates core hardware and operating system knowledge to employers. Build hands-on experience through an entry-level help desk role, an IT internship, or volunteer tech support work. From there, move into deskside support roles to develop the in-person troubleshooting and end-user communication skills that site support positions require.
Can you get a site support specialist job with little experience?
Yes, many employers hire site support specialists at the entry level if you can demonstrate hands-on troubleshooting ability, even from personal projects or volunteer work. Focus on earning CompTIA A+ before applying, emphasize any experience setting up or maintaining equipment, and target smaller organizations or managed service providers that invest more heavily in training new technicians.
What does the site support specialist interview process look like?
Most site support interviews include an initial phone or video screen with HR, followed by a technical interview or practical assessment with the IT hiring manager. The technical portion often involves walking through a real or simulated troubleshooting scenario. Some employers conduct a final round with the team lead or operations manager to assess communication skills and cultural fit before extending an offer.
Where can I find and apply to site support specialist jobs?
You can find and apply to site support specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the available roles, find the ones that match your background and location preferences, and apply directly to each listing that fits.
See All 172+ Site Support Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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