Entry Level Software Support Analyst Jobs

THE FIRM

As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us the designation as one of the "100 Best Companies to Work For" for 27 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion.

JOB DESCRIPTION

The Charlotte office of Alston & Bird is accepting applications for the position of Legal Support Assistant. Please note that this position is intended for individuals interested in pursuing a career within the administrative team of a law firm. Candidates that are considering attending law school in the future should apply for a paralegal and/or case assistant role.

As a Legal Support Assistant, you will be a critical part of Alston & Bird’s world class professional staff. You will be part of a team that delivers a high level of customer service, known as Alston & Bird's TOP ECHELON service, supporting our internal and external clients.

ESSENTIAL DUTIES

• Work alongside Legal Administrative Assistants to support with various administrative duties and projects for attorneys.
• Using Emburse, process expense reports in a timely manner for reimbursement.
• Assist with entering in attorney time records into the time entry application prior to deadlines.
• Coordinate travel and create detailed itineraries.
• Reserve conference rooms and coordinate meeting details, such as technology, food and beverage requirements.
• Assist with drafting and formatting correspondence.
• Process UPS shipping labels.
• Create and quality control mailing projects, labels, nametags.
• Answer incoming calls for lawyers and redirect as needed.
• Handle incoming mail with confidentiality.
• Serve as back-up to Guest Services Specialist.
• Miscellaneous administrative tasks.

SKILLS NEEDED TO BE SUCCESSFUL

• Knowledge of and experience with general office software such as Microsoft Word, Excel, and Outlook is preferred.
• A working knowledge of general office procedures and filing techniques, along with the capability to concentrate on details and prioritize work is essential.
• Ideal candidates should have the ability to work independently, communicate effectively, efficiently handle a shifting workload, and analyze complex situations.
• Strong candidates will offer flexibility to extend their working hours occasionally when required by business need. This includes performing a variety of administrative duties including: project work; database entry; file maintenance; file organization; file indexing; file closing; preparation of file labels and folders; document production; binder organization; and assisting with copying.

EDUCATION & EXPERIENCE

• Previous experience in a professional work environment.
• A four-year college degree is preferred.
• General knowledge of Microsoft Word, Excel, Power Point and Outlook is highly desirable.

EQUAL EMPLOYMENT OPPORTUNITY

Alston & Bird LLP is an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

This commitment applies to all aspects of employment, including recruitment, hiring, compensation, benefits, training, promotion, transfer, discipline, and termination.

Alston & Bird also provides reasonable accommodations to qualified applicants and employees with disabilities and to individuals who require an accommodation based on religion, pregnancy, childbirth, or related medical conditions, as required by applicable law. Applicants who need a reasonable accommodation during the application or hiring process may contact donavan.mclean@alston.com.

PRE-EMPLOYMENT SCREENING

Employment may be contingent upon the successful completion of applicable pre-employment screening, which may include professional references and a background screening, consistent with applicable law.

SEARCH FIRMS AND EMPLOYMENT AGENCIES

Alston & Bird does not accept unsolicited resumes or candidate referrals from recruiters, search firms, or employment agencies. Any resume or candidate information submitted without a prior written agreement with Alston & Bird will be considered unsolicited, and no fee will be paid if the candidate is hired.