Software Support Specialist Jobs in Montana
Software Support Specialist jobs in Montana are concentrated in Billings, Missoula, and Helena, where technology teams at companies like RightNow Technologies (now Oracle), First Interstate BancSystem, and the Montana Department of Administration support enterprise software users across state government, banking, and healthcare. Demand is steady at every level from entry-tier helpdesk roles to senior application support positions, with the most active specialties in ERP systems, cloud-based platforms, and healthcare IT. Find a role that fits below and apply directly.
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If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a child and family case manager.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
- Provide case management services to clients;
- Collect data from collateral sources;
- Review relevant records and other pertinent data and resources;
- Participate as a member of a treatment team in the planning, formulation, implementation, and review of treatment, Personal Support or Individual Service Plan;
- Provide services to identified children and families in order to assist in gaining access to:
- Medical Services-Social Services-Educational Service-Vocational Services-Recreational Services
Excited to join our organization? AWARE child and family case managers earn $20.00 - $22.19 per hour.
Requirements:
Talents, skills, and abilities:
- A thorough understanding of human services, resources, and tools.
- The ability to assess clients (and families) from a strengths model perspective, along with the skills, knowledge, and abilities to develop a theoretical perspective.
- The ability to work with a variety of people.
- Strong oral and written communication skills are a must.
- A BS/BA Degree in a Human Services Related Field is preferred; an equivalency can be used based on documented work history, education, and volunteer experience.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE’s benefits include:
- Annual raises
- Tuition Advancement Program
- Health Insurance
- Dental/Vision Insurance
- 401(k) with company match
- Life Insurance
- Wellness programs
- Generous paid time off
We are proud to be an equal opportunity employer.
Work Location: In person
See All 71 Software Support Specialist Jobs in Montana
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Find JobsSoftware Support Specialist Jobs by City in Montana
Where Montana roles are concentrated, by current openings.
Software Support Specialist Job Market in Montana
A snapshot from current Montana openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
What Montana Employers Look For
The qualifications that appear most often in software support specialist jobs across Montana.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting software applications and resolving end-user issues
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or Jira for issue tracking
- Strong written and verbal communication skills for working with non-technical end users
- Experience supporting Microsoft 365, Windows environments, or enterprise business applications
- Ability to document technical processes and write clear knowledge-base articles for internal teams
Software Support Specialist Jobs in Montana: Frequently Asked Questions
How do you become a software support specialist in Montana?
Most software support specialist roles in Montana require at minimum an associate degree in information technology or a closely related field, though many employers accept a combination of relevant coursework and hands-on experience. Montana has no state-issued license specific to this role. Building foundational credentials like CompTIA A+ or Microsoft certifications strengthens any application, and Montana's technology employers in Billings and Missoula regularly hire candidates who demonstrate practical troubleshooting skills alongside formal education.
Which companies hire software support specialists in Montana?
Employers hiring software support specialists in Montana right now include Aware, CHS, and AWARE, based on current listings on Migrate Mate as of July 2026. Montana's state government agencies, regional banks, and growing healthcare networks also maintain consistent demand for software support professionals across their internal IT departments.
Which Montana cities have the most software support specialist jobs?
Billings, Missoula, and Kalispell account for the highest concentration of software support specialist openings in Montana. Billings drives the most volume as the state's largest city and commercial hub, anchored by financial institutions and healthcare systems, while Missoula's university presence and Helena's concentration of state government agencies generate consistent demand in those markets.
Are there remote software support specialist jobs in Montana?
Yes, and more than most fields, since software support work is largely desk-based and conducted through remote ticketing systems, screen-sharing tools, and phone or chat channels. About 33% of software support specialist openings tied to Montana are remote or hybrid as of July 2026, reflecting how well-suited the role is to distributed work. Application support and cloud platform roles tend to carry the highest share of fully remote arrangements.
How can I get hired as a software support specialist in Montana with little or no experience?
The most realistic entry path is a helpdesk or IT support technician role, which Montana employers in Billings and Helena use as a feeder position for software support specialists. State agencies under the Montana Department of Administration and regional healthcare networks like Billings Clinic periodically hire entry-level IT support associates with no prior professional experience. A CompTIA A+ certification or completion of an IT program at Montana State University Billings or the University of Montana can make a candidate competitive even without a prior support role on their resume.
Where can I find and apply to software support specialist jobs in Montana?
You can find and apply to software support specialist jobs in Montana on Migrate Mate, which lists current Montana openings for this role. Find roles that fit your experience and location, then apply directly to the employers posting them.
See All 71 Software Support Specialist Jobs in Montana
Find roles in Montana that match your experience and apply in just a few clicks.
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