STEM OPT Customer Solutions Engineer Jobs
Customer Solutions Engineer roles sit at the intersection of technical depth and client-facing communication, making them a strong fit for STEM OPT graduates in computer science, engineering, or information systems. Your 24-month STEM OPT extension applies here, provided your employer is enrolled in E-Verify and your role ties directly to your STEM degree.
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Get Access To All JobsMinimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience in an investigative role such as business intelligence, data analytics, or statistics.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
- Experience using Machine Learning and building solutions.
- Experience working with systems (e.g., Linux, Unix, Windows).
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
In this role, you will be focused on both solutioning and scaling at a global level, partnering with regional stakeholders, product teams, and specialists, and re-envisioning the way gTech Ads goes to market across customer segments. You will create a bold technical goal in the ads solutions space empowering customers and teams across the organization.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Collect requirements, provide guidance, and best practices to apply to ad products and technologies.
- Engineers the proactive scoping, designing, and building of a series of solutions and best practices at a global level to be reused by customers, sellers, partners.
- Leverage engineering skills to adapt existing bespoke ads solutions created by regional teams into globally scaled solutions that can support thousands of customers.
- Own a solution life cycle from discovery, to launch, managing maintenance bugs and feature requests, as well as deprecation for a portfolio of scaled solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 6 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience in an investigative role such as business intelligence, data analytics, or statistics.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
- Experience using Machine Learning and building solutions.
- Experience working with systems (e.g., Linux, Unix, Windows).
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
In this role, you will be focused on both solutioning and scaling at a global level, partnering with regional stakeholders, product teams, and specialists, and re-envisioning the way gTech Ads goes to market across customer segments. You will create a bold technical goal in the ads solutions space empowering customers and teams across the organization.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Collect requirements, provide guidance, and best practices to apply to ad products and technologies.
- Engineers the proactive scoping, designing, and building of a series of solutions and best practices at a global level to be reused by customers, sellers, partners.
- Leverage engineering skills to adapt existing bespoke ads solutions created by regional teams into globally scaled solutions that can support thousands of customers.
- Own a solution life cycle from discovery, to launch, managing maintenance bugs and feature requests, as well as deprecation for a portfolio of scaled solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
See all 113+ STEM OPT Customer Solutions Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new STEM OPT Customer Solutions Engineer Jobs.
Get Access To All JobsTips for Finding STEM OPT Authorization as a Customer Solutions Engineer
Verify your CIP code matches the role
Check your degree's Classification of Instructional Programs code against the STEM-designated list USCIS maintains. Customer Solutions Engineer roles typically map to computer science or engineering CIP codes, but your DSO must confirm the match before your extension is approved.
Confirm E-Verify enrollment before accepting
Ask your recruiter for the company's E-Verify employer ID before signing an offer. A company can intend to enroll but not yet be active in the E-Verify system, which makes your STEM OPT extension filing invalid from day one.
Frame your technical skills on the application
Customer Solutions Engineer job descriptions vary widely. Target postings that list a required bachelor's degree in a STEM field, not just preferred, since the specialty occupation language in your I-983 training plan must reflect a genuine degree requirement.
Draft your I-983 training plan before the offer stage
Prepare a draft training plan outlining how the Customer Solutions Engineer role applies your STEM coursework in practice. Bringing a near-complete I-983 to final offer negotiations signals readiness and reduces the back-and-forth that delays your extension start date.
Search for employers using Migrate Mate
Filter your Customer Solutions Engineer job search on Migrate Mate to surface employers with active E-Verify enrollment and a history of hiring OPT students in technical roles. This saves you from applying to companies that can't legally support your STEM OPT extension.
Research prevailing wages before negotiating
Use the OFLC Wage Search to look up the prevailing wage for Customer Solutions Engineer roles in your target metro. If your employer later files an H-1B visa on your behalf, your offer must meet the DOL wage level tied to your job duties and location.
Frequently Asked Questions
Does a Customer Solutions Engineer role qualify for the STEM OPT extension?
It can qualify, but the specific job duties and your degree field both matter. Your degree must appear on USCIS's STEM-designated degree list, and the Customer Solutions Engineer role must directly apply that STEM knowledge. Roles that blend technical troubleshooting, integration work, and product implementation with an engineering or computer science foundation typically meet the requirement. Your DSO reviews the fit before approving your I-983 training plan.
What E-Verify requirement applies to my STEM OPT employer?
Your employer must be actively enrolled in E-Verify before your STEM OPT extension begins. Enrollment intent is not enough. Ask your recruiter or HR contact for the company's E-Verify employer identification number and verify the status directly through E-Verify before your extension is filed. If the employer loses E-Verify status after your extension starts, you must notify your DSO within five business days.
What goes into the I-983 training plan for a Customer Solutions Engineer position?
Your I-983 must describe how the day-to-day work of a Customer Solutions Engineer directly applies your STEM degree. That means mapping specific job tasks, such as technical onboarding, API integration support, or product configuration, to learning objectives tied to your coursework. Both you and your employer sign the plan. USCIS does not approve or review the I-983 directly, but your DSO must authorize it and it must be on file throughout your extension period.
How does cap-gap protection apply if I'm waiting on H-1B selection?
If your employer files an H-1B petition on your behalf before your OPT EAD expires, cap-gap automatically extends your work authorization through September 30 of that fiscal year. If you're selected in the H-1B lottery, your status transitions on October 1. During cap-gap, your Customer Solutions Engineer role and employer must remain unchanged. A job change or employer switch during cap-gap terminates the protection.
Where can I find Customer Solutions Engineer jobs that support STEM OPT?
Migrate Mate lists Customer Solutions Engineer roles from employers with confirmed E-Verify enrollment, so you're not filtering manually through postings that can't support your extension. You can search by role type and location, and each listing reflects the employer's actual work authorization track record. Starting your search there reduces the risk of investing time in companies that aren't set up to hire STEM OPT students.