STEM OPT Solution Engineer Jobs
Solution Engineer roles sit at the intersection of technical depth and client-facing problem-solving, making them a strong fit for STEM OPT graduates in computer science, engineering, or information systems. Your 24-month STEM OPT extension applies here, provided your employer is enrolled in E-Verify and your role aligns with your degree's CIP code.
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Get Access To All JobsINTRODUCTION
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
ABOUT THE ROLE
As an Enterprise Solutions Engineer you will partner with Enterprise Account Executives to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers' technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta’s technical teams.
Responsibilities:
- Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
- Partner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
- Lead discovery calls with prospective customers and internal cross-functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product
- Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
- Drive adoption during proof of values by training individual managers and users on the Cresta solution
- Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
- Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
- Run ROI workshops to translate our solution into a financial business case proposal
- Provide feedback to product management about the successes and failures in the field
QUALIFICATIONS WE VALUE:
- 4+ years of experience in customer-facing roles, with 1–3 years in a technical pre-sales capacity supporting large enterprise sales cycles
- Deep hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations
- Known for a strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams alike
- Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
- Natural problem-solver; resourceful in leveraging internal teams and cross-functional collaboration to move deals forward
- Fast learner with a passion for new technology and a talent for simplifying complexity for customers
- Experienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments
- You embody our core Operating Principles
PERKS & BENEFITS:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
COMPENSATION AT CRESTA
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
Base Salary Range: $160,000 – $185,000 + variable & Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai.
INTRODUCTION
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI.
We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.
ABOUT THE ROLE
As an Enterprise Solutions Engineer you will partner with Enterprise Account Executives to showcase the power of Cresta to potential customers. In this role you will provide technical insights and solutioning to stakeholders both internal and external by understanding customers' technical requirements. You will conduct product demos, manage technical validation activities (including proof-of-concept exercises and pilots), and ultimately help develop the business case for the prospect during the sales cycle. You also will act as liaison between sales, the customer and Cresta’s technical teams.
Responsibilities:
- Qualify new sales opportunities by understanding customer requirements and converting it to Cresta technical requirements
- Partner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges that they are experiencing
- Lead discovery calls with prospective customers and internal cross-functional teams to build and deliver product demos. Solving problems for potential customers and demonstrating the value of Cresta product
- Provide your prospects with insights and learnings from your vast experience in helping customers improve their contact center and customer experience operations
- Drive adoption during proof of values by training individual managers and users on the Cresta solution
- Translate prospect use cases into brilliant technical solutions and demonstrate the path to ROI
- Deliver captivating product demos highlighting value propositions to get prospects excited about how Cresta will help them reach their goals
- Run ROI workshops to translate our solution into a financial business case proposal
- Provide feedback to product management about the successes and failures in the field
QUALIFICATIONS WE VALUE:
- 4+ years of experience in customer-facing roles, with 1–3 years in a technical pre-sales capacity supporting large enterprise sales cycles
- Deep hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations
- Known for a strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams alike
- Desire to practice and prepare your presentation (or demo) meticulously, as you always strive for perfection
- Natural problem-solver; resourceful in leveraging internal teams and cross-functional collaboration to move deals forward
- Fast learner with a passion for new technology and a talent for simplifying complexity for customers
- Experienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments
- You embody our core Operating Principles
PERKS & BENEFITS:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
COMPENSATION AT CRESTA
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
Base Salary Range: $160,000 – $185,000 + variable & Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai.
See all 729+ STEM OPT Solution Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as a Solution Engineer
Verify your degree's CIP code eligibility
Not every STEM degree automatically qualifies for the extension. Cross-reference your degree's CIP code against the official STEM Designated Degree Program List published by DHS to confirm your major qualifies before you start your job search.
Confirm E-Verify enrollment before accepting offers
Your employer must be enrolled in E-Verify before your STEM OPT extension can be approved. Ask HR directly whether the specific hiring entity, not just the parent company, holds an active E-Verify company ID.
Target pre-sales and technical roles with engineering titles
Solution Engineer postings often blend sales and engineering responsibilities. Roles weighted toward architecture design, API integration, or technical scoping are easier to tie to a STEM degree on your I-983 training plan than roles focused primarily on quota or revenue targets.
Build your I-983 training plan around measurable learning goals
Your I-983 must connect daily job tasks to your STEM degree's learning objectives. Draft specific goals around systems integration, solution architecture, or data analysis before your start date so your DSO can approve the plan without delays.
Use Migrate Mate to filter employers by E-Verify status
Searching broadly for Solution Engineer roles wastes time on employers who can't hire you. Migrate Mate filters job listings by E-Verify enrollment so you only see roles where the STEM OPT extension is actually an option from day one.
File your extension request 90 days before OPT expires
USCIS requires your STEM OPT extension application to be submitted no more than 90 days before your initial OPT EAD expires. Missing this window means a gap in work authorization, so confirm your DSO's processing timeline well in advance.
Frequently Asked Questions
Does a Solution Engineer role qualify for the STEM OPT extension?
It depends on how the role is structured and whether your degree aligns with the job duties. Solution Engineer positions that emphasize systems architecture, technical implementation, or software integration typically qualify. You'll need to document the connection between your STEM degree and your daily responsibilities on the I-983 training plan. Roles that are primarily sales-focused with only incidental technical work are harder to justify to your DSO and USCIS.
Which STEM degrees support a Solution Engineer STEM OPT extension?
Degrees in computer science, software engineering, electrical engineering, information systems, and applied mathematics commonly support Solution Engineer roles. Your degree's CIP code must appear on the DHS STEM Designated Degree Program List. If your degree is in a borderline field like management information systems or industrial engineering, confirm the CIP code with your DSO before targeting roles, since not all concentrations within a field are listed.
How do I verify that a hiring employer is enrolled in E-Verify?
Ask HR whether the specific legal entity extending the offer has an active E-Verify company ID. Large companies sometimes have subsidiaries or acquired units that aren't enrolled under the parent's account. You can also ask for the E-Verify company ID number and verify enrollment status directly through the E-Verify program. Do this before you sign an offer, not after, since switching employers mid-extension requires a new I-983 and DSO approval.
What should my I-983 training plan include for a Solution Engineer position?
Your I-983 must list specific learning objectives tied to your STEM degree, a description of the practical training, how your employer will supervise your work, and evaluation criteria. For Solution Engineer roles, strong learning objectives include designing technical solution architectures, applying systems integration methods, and using data analysis to scope client requirements. Generic objectives like 'improve communication skills' won't satisfy USCIS. Your employer's supervisor must co-sign the plan.
Where can I find Solution Engineer jobs open to STEM OPT students?
Migrate Mate lists Solution Engineer roles filtered by E-Verify enrollment, so you can confirm work authorization eligibility before applying. Standard job boards don't surface E-Verify status, which means you can spend weeks in a process only to find the employer can't support your extension. Filtering by E-Verify status at the start saves significant time and avoids the cap-gap risk of an expiring EAD while waiting on an employer who isn't eligible.