Student Engagement Coordinator Jobs in Mississippi
Student Engagement Coordinator jobs in Mississippi are concentrated in Jackson, Hattiesburg, and Oxford, where universities, community colleges, and K-12 districts maintain the largest program offices. Employers with consistent openings include the University of Mississippi, Mississippi State University, and Hinds Community College, which run student affairs, retention, and academic support programs year-round. The most in-demand specialties are first-year experience programming, Title III and Title IV student success initiatives, and outreach coordination for underrepresented student populations. See the openings below and apply to the ones that match your experience.
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Job Title:
Client Engagement Manager
Department:
Epic
Full Time/PRN:
Full Time
Job Summary
The Client Engagement Manager serves as the primary relationship owner and strategic partner for external clients utilizing hosted technology services, including Epic Community Connect and related IT solutions. This role is accountable for ensuring successful client onboarding, service delivery, system adoption, and ongoing optimization.
The Client Engagement Manager supports clients across the full lifecycle—from implementation through maturity—while driving satisfaction, operational excellence, and measurable outcomes. A key component of this role includes oversight of financial and revenue cycle performance, partnering with client leadership to improve billing, collections, reimbursement, and overall financial health through effective use of Epic systems.
Minimum Qualifications
- Bachelor’s degree in business, healthcare, finance, information technology, or related field (or equivalent experience).
- Minimum of 3–5 years of experience in client engagement, account management, customer success, or healthcare IT.
- Minimum of 3–5 years of experience in healthcare revenue cycle operations.
- Proven ability to manage complex client relationships across multiple accounts or sites.
- Strong communication and presentation skills, including experience with executive-level stakeholders.
- Experience managing service delivery performance and SLAs.
- Strong analytical, financial, and problem-solving skills.
- Ability to operate in a fast-paced, cross-functional environment.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, PowerPoint).
Preferred Qualifications
- Experience with Epic EHR systems, particularly Community Connect and revenue cycle applications.
- Epic certification (billing or related application), or willingness to obtain.
- Knowledge of clinical, operational, and financial workflows within healthcare organizations.
- Experience in multi-site or hosted service environments.
- Background in finance, accounting, or healthcare administration.
Essential Duties & Responsibilities
- Serve as the primary point of contact and trusted advisor for assigned client accounts.
- Develop and execute tailored client engagement strategies aligned with organizational and client goals.
- Build and maintain strong relationships with executive, clinical, financial, operational, and technical stakeholders.
- Maintain proactive communication cadence through regular meetings, reports, and on-site visits.
- Understand each client’s operational, financial, and strategic priorities to drive meaningful engagement.
- Ensure delivery of services meets or exceeds contractual obligations and service level agreements (SLAs).
- Act as the primary escalation point for client issues, coordinating across internal teams for resolution.
- Oversee intake and prioritization of service requests, including incident management and optimization initiatives.
- Monitor performance metrics, identify service gaps, and implement corrective action plans.
- Conduct regular service and business reviews with client leadership.
- Support onboarding, implementation, and go-live activities for new and existing clients.
- Participate in defining project scope, timelines, and statements of work (SOWs).
- Partner with project management teams to ensure timely, on-budget project delivery.
- Lead post-implementation reviews and ongoing optimization efforts.
- Coordinate cross-functional efforts to support client initiatives and priorities.
- Partner with client leadership to monitor and improve revenue cycle performance, including billing, collections, reimbursement, and reporting.
- Establish baseline financial metrics and key performance indicators (KPIs) during implementation.
- Analyze monthly performance reports and benchmark against best practices and peer organizations.
- Facilitate regular financial and operational review meetings with stakeholders.
- Develop and implement action plans for sites not meeting performance targets.
- Support revenue cycle readiness efforts, including workflow validation, user preparedness, and post-go-live stabilization.
- Serve as the escalation point for revenue cycle issues and collaborate with Epic and internal teams to resolve.
- Ensure alignment with contractual obligations, governance standards, and service expectations.
- Support budgeting, billing, invoicing, and financial tracking for client accounts and projects.
- Assist clients in understanding program costs and participate in financial reviews.
- Promote client participation in training programs, upgrade sessions, user groups, and engagement events.
- Facilitate onboarding to service platforms, tools, and communication channels.
- Monitor client satisfaction through surveys, feedback, and performance data.
- Lead service recovery efforts and continuous improvement initiatives.
- Advocate for client needs within the organization to enhance overall experience.
- Collaborate with internal teams including IT, clinical informatics, revenue cycle, operations, and project management.
- Present program updates, performance results, and strategic recommendations to leadership.
- Identify opportunities for growth, optimization, and expanded service offerings.
- Contribute to long-term program strategy using client feedback and industry trends.
- Serve as a change agent to support process improvements and organizational alignment.
Physical Requirements
- Ability to sit, stand, walk, and travel as required for client engagement activities.
- Ability to use computers and standard office technology for extended periods.
- Ability to communicate effectively in person, virtually, and by telephone.
- Ability to analyze complex operational and financial information.
- Ability to manage multiple projects and priorities simultaneously.
- Occasional evening or weekend work as needed.
- Travel to client sites for implementation support, reviews, and strategic engagement.
Core Competencies
- Account Management: Proactively manages client portfolios and delivers value-driven service.
- Relationship Building: Develops trust with stakeholders across all organizational levels.
- Customer Focus: Aligns services to meet and exceed client expectations.
- Financial & Analytical Acumen: Leverages data to drive financial and operational improvements.
- Communication: Effectively conveys complex technical and financial concepts.
- Collaboration: Works cross-functionally to achieve shared goals.
- Strategic Thinking: Connects daily operations with long-term outcomes.
- Accountability: Takes ownership of client success and outcomes.
- Adaptability: Manages competing priorities with flexibility and resilience.
Work Environment & Travel
Primarily hybrid work environment with frequent use of collaboration tools. Regular interaction with internal teams and external client stakeholders. Occasional evening or weekend work as needed. Travel to client sites for implementation support, reviews, and strategic engagement.
All candidates must be able to perform the essential functions of this position. The Americans with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.
South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.
Job Title:
Client Engagement Manager
Department:
Epic
Full Time/PRN:
Full Time
Job Summary
The Client Engagement Manager serves as the primary relationship owner and strategic partner for external clients utilizing hosted technology services, including Epic Community Connect and related IT solutions. This role is accountable for ensuring successful client onboarding, service delivery, system adoption, and ongoing optimization.
The Client Engagement Manager supports clients across the full lifecycle—from implementation through maturity—while driving satisfaction, operational excellence, and measurable outcomes. A key component of this role includes oversight of financial and revenue cycle performance, partnering with client leadership to improve billing, collections, reimbursement, and overall financial health through effective use of Epic systems.
Minimum Qualifications
- Bachelor’s degree in business, healthcare, finance, information technology, or related field (or equivalent experience).
- Minimum of 3–5 years of experience in client engagement, account management, customer success, or healthcare IT.
- Minimum of 3–5 years of experience in healthcare revenue cycle operations.
- Proven ability to manage complex client relationships across multiple accounts or sites.
- Strong communication and presentation skills, including experience with executive-level stakeholders.
- Experience managing service delivery performance and SLAs.
- Strong analytical, financial, and problem-solving skills.
- Ability to operate in a fast-paced, cross-functional environment.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, PowerPoint).
Preferred Qualifications
- Experience with Epic EHR systems, particularly Community Connect and revenue cycle applications.
- Epic certification (billing or related application), or willingness to obtain.
- Knowledge of clinical, operational, and financial workflows within healthcare organizations.
- Experience in multi-site or hosted service environments.
- Background in finance, accounting, or healthcare administration.
Essential Duties & Responsibilities
- Serve as the primary point of contact and trusted advisor for assigned client accounts.
- Develop and execute tailored client engagement strategies aligned with organizational and client goals.
- Build and maintain strong relationships with executive, clinical, financial, operational, and technical stakeholders.
- Maintain proactive communication cadence through regular meetings, reports, and on-site visits.
- Understand each client’s operational, financial, and strategic priorities to drive meaningful engagement.
- Ensure delivery of services meets or exceeds contractual obligations and service level agreements (SLAs).
- Act as the primary escalation point for client issues, coordinating across internal teams for resolution.
- Oversee intake and prioritization of service requests, including incident management and optimization initiatives.
- Monitor performance metrics, identify service gaps, and implement corrective action plans.
- Conduct regular service and business reviews with client leadership.
- Support onboarding, implementation, and go-live activities for new and existing clients.
- Participate in defining project scope, timelines, and statements of work (SOWs).
- Partner with project management teams to ensure timely, on-budget project delivery.
- Lead post-implementation reviews and ongoing optimization efforts.
- Coordinate cross-functional efforts to support client initiatives and priorities.
- Partner with client leadership to monitor and improve revenue cycle performance, including billing, collections, reimbursement, and reporting.
- Establish baseline financial metrics and key performance indicators (KPIs) during implementation.
- Analyze monthly performance reports and benchmark against best practices and peer organizations.
- Facilitate regular financial and operational review meetings with stakeholders.
- Develop and implement action plans for sites not meeting performance targets.
- Support revenue cycle readiness efforts, including workflow validation, user preparedness, and post-go-live stabilization.
- Serve as the escalation point for revenue cycle issues and collaborate with Epic and internal teams to resolve.
- Ensure alignment with contractual obligations, governance standards, and service expectations.
- Support budgeting, billing, invoicing, and financial tracking for client accounts and projects.
- Assist clients in understanding program costs and participate in financial reviews.
- Promote client participation in training programs, upgrade sessions, user groups, and engagement events.
- Facilitate onboarding to service platforms, tools, and communication channels.
- Monitor client satisfaction through surveys, feedback, and performance data.
- Lead service recovery efforts and continuous improvement initiatives.
- Advocate for client needs within the organization to enhance overall experience.
- Collaborate with internal teams including IT, clinical informatics, revenue cycle, operations, and project management.
- Present program updates, performance results, and strategic recommendations to leadership.
- Identify opportunities for growth, optimization, and expanded service offerings.
- Contribute to long-term program strategy using client feedback and industry trends.
- Serve as a change agent to support process improvements and organizational alignment.
Physical Requirements
- Ability to sit, stand, walk, and travel as required for client engagement activities.
- Ability to use computers and standard office technology for extended periods.
- Ability to communicate effectively in person, virtually, and by telephone.
- Ability to analyze complex operational and financial information.
- Ability to manage multiple projects and priorities simultaneously.
- Occasional evening or weekend work as needed.
- Travel to client sites for implementation support, reviews, and strategic engagement.
Core Competencies
- Account Management: Proactively manages client portfolios and delivers value-driven service.
- Relationship Building: Develops trust with stakeholders across all organizational levels.
- Customer Focus: Aligns services to meet and exceed client expectations.
- Financial & Analytical Acumen: Leverages data to drive financial and operational improvements.
- Communication: Effectively conveys complex technical and financial concepts.
- Collaboration: Works cross-functionally to achieve shared goals.
- Strategic Thinking: Connects daily operations with long-term outcomes.
- Accountability: Takes ownership of client success and outcomes.
- Adaptability: Manages competing priorities with flexibility and resilience.
Work Environment & Travel
Primarily hybrid work environment with frequent use of collaboration tools. Regular interaction with internal teams and external client stakeholders. Occasional evening or weekend work as needed. Travel to client sites for implementation support, reviews, and strategic engagement.
All candidates must be able to perform the essential functions of this position. The Americans with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position.
South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.
See All 7 Student Engagement Coordinator Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsStudent Engagement Coordinator Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
Student Engagement Coordinator Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- Healthcare & Medical Services
- E-Commerce & Online Marketplaces
What Mississippi Employers Look For
The qualifications that appear most often in student engagement coordinator jobs across Mississippi.
- Bachelor's degree in education, student affairs, counseling, or a closely related field
- Experience designing or facilitating student-facing programming in a higher education setting
- Familiarity with student retention frameworks and early-alert or case management systems
- Strong communication and relationship-building skills for working with diverse student populations
- Ability to manage multiple program timelines and collaborate with academic and administrative departments
- Experience with data reporting, outcome tracking, or program assessment for grant compliance or accreditation
Student Engagement Coordinator Jobs in Mississippi: Frequently Asked Questions
How do you become a student engagement coordinator in Mississippi?
Most Mississippi employers require a bachelor's degree in education, higher education administration, counseling, or a related field, and many prefer candidates with direct student affairs or advising experience. There is no state-issued license specific to this role in Mississippi. Candidates who have completed graduate coursework through institutions like the University of Mississippi or Mississippi State University, particularly in college student personnel or counseling programs, are competitive for coordinator-level roles at public universities and community colleges.
Which companies hire student engagement coordinators in Mississippi?
Companies currently hiring student engagement coordinators in Mississippi include CareSource, Geiger, and Amazon, per current listings on Migrate Mate as of July 2026. Mississippi's public university system, community college network, and K-12 nonprofit organizations are the most consistent sources of these openings across the state.
Which Mississippi cities have the most student engagement coordinator jobs?
Mississippi, Canton, and Laurel have the most student engagement coordinator openings in Mississippi. Jackson anchors the market as the state capital and home to several universities and nonprofit education organizations, while Hattiesburg and Oxford are driven by the University of Southern Mississippi and the University of Mississippi, respectively, both of which maintain large student affairs and academic support departments.
Are there remote student engagement coordinator jobs in Mississippi?
Yes, but they're rare. Student engagement coordination is fundamentally a people-facing role built around on-campus programming, one-on-one student contact, and event facilitation, which limits remote options significantly. About 25% of student engagement coordinator openings tied to Mississippi are remote or hybrid as of July 2026, and those tend to be grant-funded outreach or case management roles where the work is administrative rather than program-delivery focused.
How can I get hired as a student engagement coordinator in Mississippi with little or no experience?
The most realistic entry path is through a graduate assistantship in student affairs at a Mississippi institution like Mississippi State University or the University of Southern Mississippi, which place candidates directly into program coordination work. Alternatively, lateral moves from academic advising, orientation leadership, residence life, or AmeriCorps positions at Mississippi nonprofits are common stepping stones. Completing a master's program in higher education or counseling, or building a portfolio through volunteer program coordination, gives candidates a measurable edge when applying to entry-level coordinator roles.
Where can I find and apply to student engagement coordinator jobs in Mississippi?
You can find and apply to student engagement coordinator jobs in Mississippi on Migrate Mate, which lists current openings from Mississippi employers. Search the listings to find roles that match your experience level and specialization, then apply directly to the ones that fit.
See All 7 Student Engagement Coordinator Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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