Student Engagement Coordinator Jobs in Indiana

Department

OFFICE OF SCHOLARSHIPS (BL-SCHR-IUBLA)

Department Information

The Office of Enrollment Management (OEM) at Indiana University Bloomington is dedicated to attracting, enrolling, and supporting a community of talented students from Indiana, across the nation, and around the world. OEM integrates strategic planning, data-informed decision-making, and collaborative partnerships across campus to create a seamless student experience from first contact through graduation. Through its units Admissions, Scholarships, the Registrar, Student Financial Assistance, Student Central, Orientation and Enrollment Programs, Retention, Planning and Research, Enrollment Marketing and Communications, Administration and Fiscal Affairs, and Development OEM advances the university's mission by fostering access, belonging, and student success while upholding IU Bloomington's tradition of academic excellence and public service.

The Office of Scholarships supports the mission of the Office of Enrollment Management by connecting prospective and current students with meaningful financial opportunities that make an IU education more accessible. As the central resource for scholarship awarding, programming, outreach, and guidance, the office is committed to empowering students through clear information, personalized support, and equitable access to funding. Grounded in a dedication to excellence, compliance, and service, the Office of Scholarships works collaboratively with campus partners, faculty, and donors to manage the awarding, maintenance, and stewardship of campus scholarships. The team provides ongoing support throughout a scholar's time at IU Bloomington through intentional developmental programming designed to foster engagement, growth, and success. By remaining informative, responsive, and resourceful while being sensitive to the needs of students and families the Office of Scholarships advances enrollment goals across four areas: academic readiness, access, affordability, and student success.

Job Summary

The Associate Director, Stewardship and Scholar Engagement and Coordinator of the MacDonald Scholars Program supports Indiana University scholarship initiatives by planning, coordinating, and executing high-impact, scholar-focused programming. Provides strategic oversight of stewardship and named award programming, donor and alumni engagement, communications and marketing efforts, and graduate assistant supervision. Manages program logistics, budgets, and data analysis to enhance student success, retention, and longterm IU affinity.

Department Specific Responsibilities

• Develops and implements specialized programming for Hoosier Scholars to provide exceptional student experiences, positively impact retention, and build IU-affinity, hosts events, connects scholars to key campus experiences, collaborates with campus partners, and maintains the programming budget.
• Develops and implements programming and support for Named Award scholarship recipients, host events, provides personalized support, maintains donor relations, connects scholars with donors and alumni, liaises with national foundations, and manages the stewardship budget.
• Serves as the Coordinator of the MacDonald Scholars Program, providing personalized support, designing specialized programming, maintaining relations with the scholarship donor, managing budgets, leading the award selection process, liaising with community partners, monitoring service hours, processing renewals, and providing reports.
• Creates and manages the annual communication plan in partnership with Enrollment Marketing and Communication, writes and edits event invitations, creates event materials, develops promotional items to build affinity, and writes and edits content for the Hoosier Scholar Newsletter.
• Supervises the Sample Graduate Assistant and provides personalized support and guidance to all scholars through individual meetings, email, and phone correspondence on various aspects of their experience, serves as an advisor to multiple student organizations, including the Lilly Scholars Network, and supports student professional development initiatives through programming and individualized attention.
• Maintains relationships with scholarship donors, alumni, community partners, and national foundations in collaboration with the IU Foundation and Office of Enrollment Management development partners.
• Collaborates with OEM's Fiscal Affairs and Enrollment Planning and Research to manage budgets, monitor expenditures, and review and report program data.

General Responsibilities

• Develops and implements programs and initiatives that touch on various/multiple student-related goals, such as enhancing and reinforcing academic engagement and experiential learning; increasing student engagement, wellness, and involvement; fostering learning, inclusion, and development; supporting students in crisis and adversity; and improving the student campus experience.
• Interfaces directly with students by attending student programming events, advising student organization leaders, meeting 1-on-1 to discuss areas of concern on campus, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student services goals, often coordinating funding to sponsor student programs and initiatives.
• Projects outcomes for services offered at the program, department/division, or campus level. Measures and evaluates effectiveness of student services against projected outcomes; regularly prepares reports on impact to students and budget and presents to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student services research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications for student services initiatives to ensure student participation and engagement.
• May provide guidance to other student services staff; makes process recommendations to manager for improved delivery of service.
• May serve on various campus or cross-functional committees to share student services best practices.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in public affairs, counseling, social work, education, business, or related field.

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Required

• 5 years in student services, higher education or related field.

LICENSES AND CERTIFICATES

Preferred

• Valid driver's license with the ability to be insured by Indiana University Upon Date of Hire.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Possesses a high degree of initiative.
• Ability to influence internal and/or external constituents.
• Demonstrates ability to maintain confidential information.
• Demonstrates customer service skills.
• Ability to drive multiple projects to successful completion.
• Ability to build strong partnerships with students and other university departments.

Preferred

• Demonstrates a student focused approach; is self-motivated, organized, and capable of working independently and collaboratively with a variety of constituents.
• Applies analytical problem solving skills and demonstrates proficiency with data management and computer software applications.
• Exercises discretion and independent judgment when addressing complex situations.
• Maintains confidentiality and a consistently positive, professional demeanor in continuous public facing interactions.
• Exhibits creativity and aptitude in social media, strategic marketing, and the development of communications and programs.
• Works effectively with individuals with a range of perspectives.
• Demonstrates knowledge of business transaction and financial procedures.
• Possesses working knowledge of travel planning and event related procedures.
• Has experience using customer relationship management (CRM) systems.

Working Conditions / Demands

The role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. Position requires moving a variety of materials typically weighing approximately 25 pounds and long periods of standing. The person in this role must be able to perform the essential functions with or without accommodation.

Work Location

Bloomington, Indiana

This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$60,000 annually

Work Hours

This position requires work during evenings and weekends, and limited travel.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Advanced

FLSA: Exempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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